Best Help Desk Software 2026

Trengo is paid help desk software with shared inboxes on Android, iOS, macOS, Windows and web.

Salesforce Service Cloud is paid service software with API ticket automation, shared inboxes, SLAs and help centers.

ManageEngine SupportCenter Plus offers help centers, ticket automation, portals and SLAs through its API.

HelpCrunch is paid help desk software for Android, iOS, macOS, web and API access.

Gist is customer support software with chat, chatbot and visitor tracking on Android, iOS and web.

ProProfs Help Desk offers shared inboxes, SLAs, help centers and ticket automation through its API.

Kustomer supports Android, iOS, web and APIs with inbox sharing, service targets, help centers and automation.

Helpshift supports Android, iOS, web and APIs with service targets, help centers, automation and API access.

Pega Customer Service supports Android, iOS, web, APIs and self-hosted deployment, with API access and a free trial.

Whelp is presented for businesses ranging from small teams and startups to medium and large teams or enterprises.

Zammad is free help desk software with shared inboxes, SLAs and help centers through its API.