Best Help Desk Software in 2026
Updated
101 help desk software ranked on what their makers publish — plans and prices, free tiers, platforms and the facts on their own pages.
101ranked
4free plans on this page
$7.20/molowest paid tier
7 Oct 2026last checked
Recognised 40% · Phone app 26% · Documented 20% · Free plan 14% of the score
- 26 Front No phone app RecognisedPhone appDocumentedFree plan 7.0$25/mo Shared inbox: YesSLA management: YesHelp center: Yes
- 27 HappyFox Help Desk No phone app RecognisedPhone appDocumentedFree plan 7.0$24/mo Shared inbox: YesSLA management: YesHelp center: Yes
- 28 Kayako No phone app RecognisedPhone appDocumentedFree plan 7.0 Shared inbox: YesSLA management: YesHelp center: Yes
- 29 Znuny No phone app RecognisedPhone appDocumentedFree plan 7.0 Shared inbox: YesSLA management: YesHelp center: Yes
- 30 UVdesk No phone app RecognisedPhone appDocumentedFree plan 7.0 Shared inbox: YesSLA management: YesHelp center: Yes
- 31 Deskpro No phone app RecognisedPhone appDocumentedFree plan 6.9$39/mo Shared inbox: YesSLA management: YesHelp center: Yes
- 32 Hiver No phone app RecognisedPhone appDocumentedFree plan 6.9$25/mo Shared inbox: YesSLA management: YesHelp center: Yes
- 33 Agentforce Contact Center iPhone + Android RecognisedPhone appDocumentedFree plan 6.9$50/mo Shared inbox: YesSLA management: YesHelp center: Yes
- 34 DevRev iPhone + Android RecognisedPhone appDocumentedFree plan 6.9 Shared inbox: YesSLA management: YesHelp center: Yes
- 35 SmarterTrack No phone app RecognisedPhone appDocumentedFree plan 6.8$20/mo SLA management: YesHelp center: Yes
- 36 HESK No phone app RecognisedPhone appDocumentedFree plan 6.8Free Help center: Yes
- 37 Vision Helpdesk iPhone + Android RecognisedPhone appDocumentedFree plan 6.8$8/mo Shared inbox: YesSLA management: YesHelp center: Yes
- 38 HelpDesk No phone app RecognisedPhone appDocumentedFree plan 6.7$19/mo Shared inbox: YesSLA management: YesHelp center: Yes
- 39 BoldDesk No phone app RecognisedPhone appDocumentedFree plan 6.7$99/mo Shared inbox: YesSLA management: YesHelp center: Yes
- 40 Gladly No phone app RecognisedPhone appDocumentedFree plan 6.7 Shared inbox: YesSLA management: YesHelp center: Yes
- 41 Deskero No phone app RecognisedPhone appDocumentedFree plan 6.7$9/mo Shared inbox: YesSLA management: YesHelp center: Yes
- 42 DoneDone iPhone + Android RecognisedPhone appDocumentedFree plan 6.7$45/mo
- 43 Gorgias No phone app RecognisedPhone appDocumentedFree plan 6.6 Shared inbox: YesSLA management: YesHelp center: Yes
- 44 eDesk No phone app RecognisedPhone appDocumentedFree plan 6.6$39/mo Shared inbox: YesSLA management: YesHelp center: Yes
- 45 Request Tracker No phone app RecognisedPhone appDocumentedFree plan 6.6 SLA management: YesHelp center: Yes
- 46 NABD System No phone app RecognisedPhone appDocumentedFree plan 6.6Free Shared inbox: YesSLA management: YesHelp center: Yes
- 47 Frappe Helpdesk No phone app RecognisedPhone appDocumentedFree plan 6.5 Shared inbox: YesSLA management: YesHelp center: Yes
- 48 Faveo Helpdesk No phone app RecognisedPhone appDocumentedFree plan 6.4$7.20/mo Shared inbox: YesSLA management: YesHelp center: Yes
- 49 Helpshift No phone app RecognisedPhone appDocumentedFree plan 6.3 Shared inbox: YesSLA management: YesHelp center: Yes
- 50 Pylon No phone app RecognisedPhone appDocumentedFree plan 6.3 Shared inbox: YesSLA management: YesHelp center: Yes
Compare all 25 in a table
| # | App | Score | Free plan | From | Free plan | Paid from | Shared inbox | SLA management |
|---|---|---|---|---|---|---|---|---|
| 26 | Front | 7.0 | No | $25/mo | No | $25/user/mo | Yes | Yes |
| 27 | HappyFox Help Desk | 7.0 | No | $24/mo | No | $24/user/mo | Yes | Yes |
| 28 | Kayako | 7.0 | No | — | — | — | Yes | Yes |
| 29 | Znuny | 7.0 | No | — | Yes | — | Yes | Yes |
| 30 | UVdesk | 7.0 | No | — | Yes | $8/user/mo | Yes | Yes |
| 31 | Deskpro | 6.9 | No | $39/mo | No | — | Yes | Yes |
| 32 | Hiver | 6.9 | No | $25/mo | Yes | $25/user/mo | Yes | Yes |
| 33 | Agentforce Contact Center | 6.9 | No | $50/mo | No | $25/user/mo | Yes | Yes |
| 34 | DevRev | 6.9 | No | — | Yes | — | Yes | Yes |
| 35 | SmarterTrack | 6.8 | Free plan | $20/mo | Yes | $20/user/mo | — | Yes |
| 36 | HESK | 6.8 | Free plan | — | Yes | — | — | — |
| 37 | Vision Helpdesk | 6.8 | No | $8/mo | No | — | Yes | Yes |
| 38 | HelpDesk | 6.7 | No | $19/mo | No | $19/user/mo | Yes | Yes |
| 39 | BoldDesk | 6.7 | No | $99/mo | No | $20/user/mo | Yes | Yes |
| 40 | Gladly | 6.7 | No | — | — | — | Yes | Yes |
| 41 | Deskero | 6.7 | Free plan | $9/mo | Yes | — | Yes | Yes |
| 42 | DoneDone | 6.7 | No | $45/mo | No | — | — | — |
| 43 | Gorgias | 6.6 | No | — | No | — | Yes | Yes |
| 44 | eDesk | 6.6 | No | $39/mo | No | $39/user/mo | Yes | Yes |
| 45 | Request Tracker | 6.6 | No | — | Yes | — | — | Yes |
| 46 | NABD System | 6.6 | Free plan | Free | Yes | — | Yes | Yes |
| 47 | Frappe Helpdesk | 6.5 | No | — | Yes | — | Yes | Yes |
| 48 | Faveo Helpdesk | 6.4 | No | $7.20/mo | Yes | $7.20/user/mo | Yes | Yes |
| 49 | Helpshift | 6.3 | No | — | No | — | Yes | Yes |
| 50 | Pylon | 6.3 | No | — | No | — | Yes | Yes |
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