Best Online Reputation Management Software in 2026
Updated
In short: Podium Webchat is ranked #1 of 61 as of 4 October 2026, ahead of Reviewpro Reputation and Broadly Reputation. The best-ranked option with a free plan is Reviewgrower. The lowest first paid tier on this page is LocalClarity at $8/mo.
Review and mention management involves both keeping track of customer feedback and deciding how to respond. Compared on free-plan availability, paid-from pricing, location limits and monitored channels, these entries offer several practical points to weigh. Mention monitoring and sentiment analysis can help you assess their listed monitoring capabilities; review request automation and response tools relate to gathering and handling reviews. Names in the entries include Podium Webchat, Reviewpro Reputation and Broadly Reputation, as well as Nextiva Reputation and ReviewPush. Consider which locations and channels matter to you, then compare the tools and pricing details that fit your needs.
61 online reputation management software ranked on what their makers publish — plans and prices, free tiers, platforms and the facts on their own pages.
Recognised 40% · Phone app 26% · Documented 20% · Free plan 14% of the score
- 1 Podium Webchat iPhone + Android RecognisedPhone appDocumentedFree plan 7.2
- 2 Reviewpro Reputation iPhone + Android RecognisedPhone appDocumentedFree plan 7.1 Review request automation: YesReview response tools: YesMention monitoring: Yes
- 3 Broadly Reputation iPhone + Android RecognisedPhone appDocumentedFree plan 7.0$79/mo
- 4 Nextiva iPhone + Android RecognisedPhone appDocumentedFree plan 7.0$15/mo
- 5 Reputation iPhone + Android RecognisedPhone appDocumentedFree plan 6.9$80/mo
- 6 ReviewPush iPhone + Android RecognisedPhone appDocumentedFree plan 6.8$49/mo
- 7 ReviewTrackers iPhone + Android RecognisedPhone appDocumentedFree plan 6.8
- 8 Reviewgrower No phone app RecognisedPhone appDocumentedFree plan 6.4$30.83/mo Review request automation: YesReview response tools: Yes
- 9 AI Review Sensor No phone app RecognisedPhone appDocumentedFree plan 6.3$39.99/mo
- 10 Qualtrics No phone app RecognisedPhone appDocumentedFree plan 6.3$420/mo
- 11 Repmanager No phone app RecognisedPhone appDocumentedFree plan 6.2$39/mo
- 12 REVIEWS.io No phone app RecognisedPhone appDocumentedFree plan 6.2Free
- 13 Trustpilot Business No phone app RecognisedPhone appDocumentedFree plan 6.2$99/mo
- 14 AppReply No phone app RecognisedPhone appDocumentedFree plan 6.1$79/mo Review request automation: NoReview response tools: YesMention monitoring: No
- 15 ReviewPilot No phone app RecognisedPhone appDocumentedFree plan 6.1₹1,500/mo
- 16 Revi No phone app RecognisedPhone appDocumentedFree plan 6.0€20/mo Review request automation: YesReview response tools: Yes
- 17 Trustmary No phone app RecognisedPhone appDocumentedFree plan 5.8 Review request automation: Yes
- 18 Birdeye No phone app RecognisedPhone appDocumentedFree plan 5.7
- 19 LocalClarity No phone app RecognisedPhone appDocumentedFree plan 5.7$8/mo
- 20 Sprinklr Social Listening No phone app RecognisedPhone appDocumentedFree plan 5.7
- 21 rater8 No phone app RecognisedPhone appDocumentedFree plan 5.6
- 22 Reviewshake No phone app RecognisedPhone appDocumentedFree plan 5.6$8/mo
- 23 Breeze No phone app RecognisedPhone appDocumentedFree plan 5.5
- 24 Goodfeedback No phone app RecognisedPhone appDocumentedFree plan 5.5€19/mo
- 25 GoodRep No phone app RecognisedPhone appDocumentedFree plan 5.5$39/mo Review request automation: YesReview response tools: YesMention monitoring: Yes
Is your app on this list?
Numbered spots on this list can be sponsored. They are labelled, and the editorial order and scores never change for payment.
Questions about this list
Which online reputation management software is ranked first on Samsung Mobile US Press?
Podium Webchat is ranked #1 of 61 with a score of 7.2. Reviewpro Reputation is second and Broadly Reputation third.
How many of these have a free plan?
9 of the 25 on this page publish a free plan on their own pricing pages.
Which is the cheapest paid option?
On this page, LocalClarity has the lowest first paid tier we found: $8/mo.
How is this list ranked?
Ranked mobile-first: a phone app alongside the web or desktop product, a free tier and the depth of its documentation. Paid placements never change a rank.