On the recordRead 15 Oct 202641 facts
Cerb
Cerb · Covina, California, USA · founded 2001
Plans and prices
Community
Priced on request
Unlimited workers · Unlimited seats · 3 concurrency slots · 2 AI agent turns per slot
Read 22 Sep 2026 · cerb.ai
Cerb Cloud Slots
$40a month
First 3 slots included
Read 22 Sep 2026 · cerb.ai
Community self-hosted
Free
Unlimited workers/seats · 3 concurrency slots · 2 AI agent turns per slot · all features
Read 15 Oct 2026 · cerb.ai
Cerb Cloud
$40a month
Managed hosting · backups and point-in-time recovery · scaling/monitoring · free trial while active
Read 15 Oct 2026 · cerb.ai
Licensed self-hosted
$40a month
Uncapped concurrency · 6 AI agent turns per slot · queue-lane configuration · same-business-day email support
Read 15 Oct 2026 · cerb.ai
On the record
- AI agents
- AI agents are worker records that can own tickets, join groups, use tools, assist staff or customers, and connect to fourteen model providers or a self-hosted endpoint.cerb.ai · read 15 Oct 2026
- API
- The REST Web API supports automation, synchronization, ticket creation, record searches, notifications, tasks and automation execution, with OAuth 2.0 and XML or JSON responses.cerb.ai · read 15 Oct 2026
- API access
- Yescerb.ai · read 22 Sep 2026
- Automations
- Cerb includes a browser editor and debugger, the KATA automation language, event and toolbar triggers, visual forms and web-API integration.cerb.ai · read 15 Oct 2026
- Company
- Cerb is made by Webgroup Media, LLC, which lists a Covina, California address and says it was founded in 2001.cerb.ai · read 15 Oct 2026
- Company funding
- The company describes itself as lean, profitable and organically bootstrapped rather than venture funded.cerb.ai · read 15 Oct 2026
- Corporate filing
- A California business profile lists Webgroup Media LLC as active, formed April 27, 2001, in Covina, with software as its business activity.bizprofile.net · read 15 Oct 2026
- Customer portal
- Yescerb.ai · read 22 Sep 2026
- Database support
- The installer supports MySQL and MySQL-compatible forks including Aurora, MariaDB, Percona and WebScaleSQL, with InnoDB recommended.cerb.ai · read 15 Oct 2026
- Documentation
- The documentation covers getting started, administration, development, plugins, security, configuration, upgrades, backups and detailed API references.cerb.ai · read 15 Oct 2026
- Help center
- Yescerb.ai · read 22 Sep 2026
- Integrations
- Connected services support OAuth, API keys, bearer tokens, HTTP Basic, AWS credentials, OpenID Connect, SAML, webhooks, portals and plugins.cerb.ai · read 15 Oct 2026
- License
- Cerb uses the Devblocks Public License 1.0, granting royalty-free private use while requiring public source for modifications and prohibiting circumvention of per-seat licensing.cerb.ai · read 15 Oct 2026
- Limit: free concurrency
- Community self-hosting is limited to three concurrency slots and two AI-agent turns per slot; licensed installations remove the slot cap and raise turns to six.cerb.ai · read 15 Oct 2026
- Limit: scaling operations
- Cerb says larger self-hosted deployments may require Redis or compatible caching plus search infrastructure such as Elasticsearch, Qdrant or Pinecone.cerb.ai · read 15 Oct 2026
- Limit: usability polish
- G2 reviewers report that user creation is difficult without SSO, settings can be hard to locate, and visual profile customization is limited.g2.com · read 15 Oct 2026
- News: Cerb 12.0
- Cerb 12.0 was described as in development on September 7, 2026 with more than 479 improvements and requirements of PHP 8.5+ plus MySQL 8.0+ or MariaDB 10.5+.cerb.ai · read 15 Oct 2026
- Ownership and size
- Crunchbase describes Webgroup Media as a private company headquartered in Brea, California with 1–10 employees and identifies Jeff Standen and Daniel Hildebrandt as principals.crunchbase.com · read 15 Oct 2026
