ProProfs Help Desk

No phone app

7.4No. 20 of 101
in Help desk software
  • Recognised40% of the score71
  • Phone app26% of the score0
  • Documented20% of the score80
  • Free plan14% of the score100
Free plan
Yes
Paid plans from
$29.99/mo
Runs on
api

Summary

ProProfs Help Desk is ranked #20 of 101 in help desk software on Samsung Mobile US Press. It runs on API. There is a free plan. Paid plans start at $29.99/mo.

ProProfs Help Desk plans and pricing

All plans
Free Plan Free single agent / forever free 1 agent · 100 tickets/month proprofsdesk.com · 25 Sept 2026
Essentials $29.99/mo billed monthly 1 user · 1,000 tickets/month proprofsdesk.com · 25 Sept 2026
Business $29.99/mo billed monthly 1 user · 6,000 tickets/month proprofsdesk.com · 25 Sept 2026
Business Complete Elite $179.97/mo Annual billing stated on plan 3 user seats · 15,000 tickets/month proprofsdesk.com · 25 Sept 2026

Compared on help desk software

Free plan
Yesproprofsdesk.com
Paid from
$23.88/user/moproprofsdesk.com
Shared inbox
Yesproprofsdesk.com
SLA management
Yesproprofsdesk.com
Help center
Yesproprofsdesk.com
Ticket automation
Yesproprofsdesk.com
Customer portal
Yesproprofsdesk.com
API access
Yesproprofsdesk.com
Included agent seats
1proprofsdesk.com

Company

Headquarters
Santa Monica, California, USAproprofsdesk.com · 28 Sept 2026

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Where it ranks on Samsung Mobile US Press

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Sources