Friday, November 13, 2026 4,523 lists 78,994 records on file
List your app or device
MOBILE US PRESSTECH, ON THE RECORD.
AppsAIDevicesGalaxyChipsCompareStories Every list
  1. Home
  2. Help desk software
  3. ServiceNow Customer Service Management AI Agents
On the recordRead 25 Sep 20268 facts

ServiceNow Customer Service Management AI Agents

ServiceNow Customer Service Management AI Agents · Santa Clara, California, United States · founded 2004

Visit servicenow.com Alternatives

Plans and prices

CSM Advanced

Priced on request

Agentic workflows for customer service · Customer and partner portals · Case management and playbooks · Configurable workspace

Read 25 Sep 2026 · servicenow.com

CSM Prime

Priced on request

Includes CSM Advanced · AI Specialists · Workforce Optimization

Read 25 Sep 2026 · servicenow.com

Every plan, in full

On the record

API access
Yesservicenow.com · read 25 Sep 2026
Customer portal
Yesservicenow.com · read 25 Sep 2026
Help center
Yesservicenow.com · read 25 Sep 2026
SLA management
Yesservicenow.com · read 25 Sep 2026
Ticket automation
Yesservicenow.com · read 25 Sep 2026

Alternatives to ServiceNow Customer Service Management AI Agents

Odoo HelpdeskAndroidiPhone & iPad+5ChatwootAndroidiPhone & iPad+4Vtiger Help DeskAndroidiPhone & iPad+1IntercomAndroidiPhone & iPad+1Desk365AndroidiPhone & iPad+2FrontAndroidiPhone & iPad+4FreshdeskAPIHelp ScoutAPI

Every alternative, ranked