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Ranked on the record · 94 apps

Best Live Chat Software 2026

Facts read 20 Sep 2026 – 21 Oct 2026

Live chat software adds website chat, live-agent conversations, visitor tracking and channel management. This list helps buyers compare those functions before choosing a tool.

The standings: top 10

NameIn a lineRecord scorePrice fromTry it freeRuns onFacts read
01 JivoChatJivoChat may suit teams handling visitor conversations across website chat and other listed channels.8.9$28 a month, billed yearlyFree planAndroid, iPhone & iPad, Web, Windows21 Oct 2026
02 Zoho SalesIQZoho SalesIQ runs on Android, iOS, desktop and the web, with a website chatbot and free plan.8.6Free planFree planAndroid, iPhone & iPad, Web, Windows11 Oct 2026
03 CrispCrisp provides chat on Android, iOS, macOS, Windows and web, with an API and free plan.8.6$45 a monthFree planAndroid, iPhone & iPad, Web, Windows28 Sep 2026
04 ChatwootIt suits support, sales, and engagement teams that want to manage customer conversations across channels.8.6$19 a month, billed yearlyFree planAndroid, iPhone & iPad, Web, Linux28 Sep 2026
05 FreshchatFreshchat offers live chat for Android, iOS and web, plus an API and free plan.8.5$19 a month, billed yearlyFree planAndroid, iPhone & iPad, Web, API28 Sep 2026
06 LiveChatLiveChat runs on Android, iOS, macOS, Windows and the web with bots, agents and visitor tracking.8.4$19 a month, billed yearlyFree trialAndroid, iPhone & iPad, Web, Windows15 Oct 2026
07 Brevo ConversationsBrevo Conversations offers web, iOS and Android chat with website chatbot and live agent support.8.2$15 a monthFree planAndroid, iPhone & iPad, Web, API21 Oct 2026
08 IntercomIntercom suits businesses that need to manage customer conversations across a website, app, or product, with both automated answers and agent handoff.8.0$19 a month, billed yearlyFree trialAndroid, iPhone & iPad, Web27 Sep 2026
09 tawk.totawk.to runs live chat on web, Windows, macOS, iOS and Android, with a website chatbot and free plan.7.8$29 a monthFree planAndroid, iPhone & iPad, Web, Windows22 Sep 2026
10 SmartsuppSmartsupp runs on web, iOS and Android with a website chatbot, free plan and paid upgrades.7.8$16 a month, billed yearlyFree planAndroid, iPhone & iPad, Web28 Sep 2026

The page orders entries by what makers publish, with Android availability first, then a free way to try and the freshness of those facts. Compare the listed plans, platforms, seats and integrations as the page changes.

01

JivoChat may suit teams handling visitor conversations across website chat and other listed channels.

Free plan Free trial From $28 a month, billed yearly AndroidiPhone & iPadWebWindowsMacLinux+1
02

Zoho SalesIQ

Zoho SalesIQ runs on Android, iOS, desktop and the web, with a website chatbot and free plan.

AndroidiPhone & iPadWeb+4
Record8.6 Visit
03

Crisp

Crisp provides chat on Android, iOS, macOS, Windows and web, with an API and free plan.

AndroidiPhone & iPadWeb+3
Record8.6 Visit
04

Chatwoot

It suits support, sales, and engagement teams that want to manage customer conversations across channels.

AndroidiPhone & iPadWeb+3
Record8.6 Visit
05

Freshchat

Freshchat offers live chat for Android, iOS and web, plus an API and free plan.

AndroidiPhone & iPadWeb+1
Record8.5 Visit
6
LiveChat

LiveChat runs on Android, iOS, macOS, Windows and the web with bots, agents and visitor tracking.

AndroidiPhone & iPadWeb+3 $19 a month, billed yearly Record8.4 Visit
7
Brevo Conversations

Brevo Conversations offers web, iOS and Android chat with website chatbot and live agent support.

AndroidiPhone & iPadWeb+1 $15 a month Record8.2 Visit
8
Intercom

Intercom suits businesses that need to manage customer conversations across a website, app, or product, with both automated answers and agent handoff.

AndroidiPhone & iPadWeb $19 a month, billed yearly Record8.0 Visit
9
tawk.to

tawk.to runs live chat on web, Windows, macOS, iOS and Android, with a website chatbot and free plan.

AndroidiPhone & iPadWeb+2 $29 a month Record7.8 Visit
10
Smartsupp

Smartsupp runs on web, iOS and Android with a website chatbot, free plan and paid upgrades.

AndroidiPhone & iPadWeb $16 a month, billed yearly Record7.8 Visit
11
Re:amaze

Re:amaze provides paid chat for Android, iOS and web, plus an API and website chatbot.

AndroidiPhone & iPadWeb+1 $29 a month, billed yearly Record7.6 Visit
12
MyLiveChat

MyLiveChat runs on web, Windows, macOS, iOS and Android with a website chatbot and free plan.

AndroidiPhone & iPadWeb+2 $15 a month Record7.6 Visit
13
Chatbase

Chatbase suits teams seeking customer-facing AI agents for support, sales, or product guidance across chat, email, and voice.

AndroidiPhone & iPadWeb+1 $40 a month Record7.5 Visit
14
Live Helper Chat

Live Helper Chat supports website and messaging channels across web, desktop, mobile, API and self-hosted setups.

AndroidiPhone & iPadWeb+5 €6 a month Record7.4 Visit
15
HelpCrunch

HelpCrunch is paid live chat software for web, iOS, Android and macOS, with an API.

AndroidiPhone & iPadWeb+2 $15 a month, billed yearly Record7.3 Visit
16 AndroidiPhone & iPadWeb+2 Free plan Record7.3 Visit
17
Formilla

Formilla runs on web, Windows, macOS, iOS and Android with chatbot, live agents and a free plan.

AndroidiPhone & iPadWeb+2 Free plan Record7.1 Visit
18
Chaport

Chaport runs on Android, iOS, macOS, Windows and the web with chatbot and live agent chat.

AndroidiPhone & iPadWeb+2 Free plan Record7.1 Visit
19 AndroidiPhone & iPadWeb+3 $18 a month, billed yearly Record6.8 Visit
20
ReplyAgent

ReplyAgent runs live chat on Android, iOS and the web with API access, bots, agents and a free plan.

AndroidiPhone & iPadWeb+1 $19 a month Record6.8 Visit
21 WebAPI $25 a month Record6.6 Visit
22 iPhone & iPadWebAPI — Record6.6 Visit
23
Grasp

Grasp is paid live chat software with a website chatbot for web, iOS, Android and API.

AndroidiPhone & iPadWeb+1 €32 a month, billed yearly Record6.6 Visit
24
Gist

Gist provides freemium chat on web, iOS and Android with a chatbot, agent support, visitor tracking and omnichannel channels.

AndroidiPhone & iPadWeb Free plan Record6.6 Visit
25 AndroidiPhone & iPadWeb+2 $39 a month Record6.5 Visit

Before you choose

Compare free access and paid entry

Check the Free plan, Paid from and Free trial fields together. A free plan and a trial answer different questions: one can continue without payment, while the other tests paid access for a set period.

JivoChat lists a free plan, a paid starting point of $28 per month with annual billing and a 14-day trial.

Match the platforms to your team

The comparison covers web, iOS, Android, API, Windows and macOS access. Match the listed platforms to the devices and systems your team uses.

Android availability receives priority in the page order, so check that field when mobile access matters.

Map the chat work you need

Compare website chatbot, live agent chat, visitor tracking and chat channels. These fields show whether a tool fits automated replies, human conversations and visitor follow-up.

Check seats and integrations

Review included agent seats against the people who need access. Then check the listed integrations for connections to the services your team already uses.

Questions

What platforms does this comparison cover?
It covers web, iOS, Android, API, Windows and macOS. Match the platform list to the devices and systems your team uses.
How can I compare free access?
Use the Free plan and Free trial fields. JivoChat lists a free plan, a 14-day trial and paid plans from $28 per month with annual billing.
Which chat functions are compared?
The fields cover website chatbot, live agent chat, visitor tracking and chat channels.
Can I compare team capacity?
Yes. Check Included agent seats to see the seat allowance listed for a tool.
Are integrations included in the comparison?
Yes. Listed integrations is one of the comparison fields.
Is open-source software represented?
Open-source status is represented in the list facts, so check the relevant entry when that matters.