Best Help Desk Software in 2026
Updated
101 help desk software ranked on what their makers publish — plans and prices, free tiers, platforms and the facts on their own pages.
101ranked
0free plans on this page
$6.58/molowest paid tier
7 Oct 2026last checked
Recognised 40% · Phone app 26% · Documented 20% · Free plan 14% of the score
- 76 Helprace No phone app RecognisedPhone appDocumentedFree plan 5.7$18/mo Shared inbox: YesSLA management: YesHelp center: Yes
- 77 Desk Manager No phone app RecognisedPhone appDocumentedFree plan 5.7 Shared inbox: YesSLA management: YesHelp center: Yes
- 78 Pega CRM No phone app RecognisedPhone appDocumentedFree plan 5.7
- 79 osTicket No phone app RecognisedPhone appDocumentedFree plan 5.6 SLA management: YesHelp center: Yes
- 80 SupportCandy No phone app RecognisedPhone appDocumentedFree plan 5.6$6.58/mo Shared inbox: YesSLA management: YesHelp center: Yes
- 81 Trengo iPhone + Android RecognisedPhone appDocumentedFree plan 5.5€299/mo Shared inbox: Yes
- 82 Fluent Support No phone app RecognisedPhone appDocumentedFree plan 5.5 Shared inbox: Yes
- 83 KronoDesk No phone app RecognisedPhone appDocumentedFree plan 5.5$195.76/mo SLA management: YesHelp center: Yes
- 84 Escalated No phone app RecognisedPhone appDocumentedFree plan 5.4 SLA management: Yes
- 85 UserEcho No phone app RecognisedPhone appDocumentedFree plan 5.4$19/mo Shared inbox: YesHelp center: Yes
- 86 Kapture CRM No phone app RecognisedPhone appDocumentedFree plan 5.4 Shared inbox: YesSLA management: YesHelp center: Yes
- 87 Oracle Fusion Cloud Marketing No phone app RecognisedPhone appDocumentedFree plan 5.4 SLA management: YesHelp center: Yes
- 88 Oracle Service No phone app RecognisedPhone appDocumentedFree plan 5.4 SLA management: YesHelp center: Yes
- 89 Zendesk Contact Center No phone app RecognisedPhone appDocumentedFree plan 5.4$33/mo SLA management: YesHelp center: Yes
- 90 LibreDesk No phone app RecognisedPhone appDocumentedFree plan 5.3 Shared inbox: YesSLA management: YesHelp center: Yes
- 91 Go Help Desk No phone app RecognisedPhone appDocumentedFree plan 5.2 SLA management: YesHelp center: No
- 92 SupportPal No phone app RecognisedPhone appDocumentedFree plan 5.1 SLA management: Yes
- 93 Ticksy No phone app RecognisedPhone appDocumentedFree plan 5.1$9/mo Help center: Yes
- 94 SmartDesk No phone app RecognisedPhone appDocumentedFree plan 5.1 Shared inbox: YesSLA management: YesHelp center: Yes
- 95 Cayzu No phone app RecognisedPhone appDocumentedFree plan 5.1 Shared inbox: YesSLA management: YesHelp center: Yes
- 96 ServiceTonic No phone app RecognisedPhone appDocumentedFree plan 5.0 SLA management: YesHelp center: Yes
- 97 UserDeck No phone app RecognisedPhone appDocumentedFree plan 5.0$10/mo Shared inbox: YesHelp center: Yes
- 98 HelpDeskZ No phone app RecognisedPhone appDocumentedFree plan 5.0 Shared inbox: YesHelp center: Yes
- 99 Tender Support No phone app RecognisedPhone appDocumentedFree plan 4.9$49/mo Shared inbox: YesHelp center: Yes
- 100 EvantoDesk No phone app RecognisedPhone appDocumentedFree plan 4.9 Shared inbox: YesSLA management: YesHelp center: Yes
Compare all 25 in a table
| # | App | Score | Free plan | From | Free plan | Paid from | Shared inbox | SLA management |
|---|---|---|---|---|---|---|---|---|
| 76 | Helprace | 5.7 | No | $18/mo | No | — | Yes | Yes |
| 77 | Desk Manager | 5.7 | No | — | — | — | Yes | Yes |
| 78 | Pega CRM | 5.7 | No | — | — | — | — | — |
| 79 | osTicket | 5.6 | No | — | Yes | — | — | Yes |
| 80 | SupportCandy | 5.6 | No | $6.58/mo | Yes | — | Yes | Yes |
| 81 | Trengo | 5.5 | No | €299/mo | No | — | Yes | — |
| 82 | Fluent Support | 5.5 | No | — | Yes | — | Yes | — |
| 83 | KronoDesk | 5.5 | No | $195.76/mo | No | — | — | Yes |
| 84 | Escalated | 5.4 | No | — | Yes | — | — | Yes |
| 85 | UserEcho | 5.4 | No | $19/mo | Yes | — | Yes | — |
| 86 | Kapture CRM | 5.4 | No | — | No | — | Yes | Yes |
| 87 | Oracle Fusion Cloud Marketing | 5.4 | No | — | — | — | — | Yes |
| 88 | Oracle Service | 5.4 | No | — | — | — | — | Yes |
| 89 | Zendesk Contact Center | 5.4 | No | $33/mo | No | $55/user/mo | — | Yes |
| 90 | LibreDesk | 5.3 | No | — | Yes | — | Yes | Yes |
| 91 | Go Help Desk | 5.2 | No | — | — | — | — | Yes |
| 92 | SupportPal | 5.1 | No | — | No | — | — | Yes |
| 93 | Ticksy | 5.1 | No | $9/mo | No | — | — | — |
| 94 | SmartDesk | 5.1 | No | — | No | — | Yes | Yes |
| 95 | Cayzu | 5.1 | No | — | No | — | Yes | Yes |
| 96 | ServiceTonic | 5.0 | No | — | No | — | — | Yes |
| 97 | UserDeck | 5.0 | No | $10/mo | No | — | Yes | — |
| 98 | HelpDeskZ | 5.0 | No | — | Yes | — | Yes | — |
| 99 | Tender Support | 4.9 | No | $49/mo | No | — | Yes | — |
| 100 | EvantoDesk | 4.9 | No | — | No | — | Yes | Yes |
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