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Pega Customer Service

No phone app

6.1No. 57 of 101
in Help desk software
  • Recognised40% of the score60
  • Phone app26% of the score0
  • Documented20% of the score39
  • Free plan14% of the score30
Free plan
No
Runs on
api
Visit site Alternatives

Summary

Pega Customer Service is ranked #57 of 101 in help desk software on Samsung Mobile US Press, made by Pega Customer Service (Cambridge, Massachusetts, United States). It runs on API.

Compared on help desk software

Supported channels
Telephone (inbound and outbound), web and mobile chat, email, web self-service, fax, white mail; messaging integrations include WhatsApp and SMSpega.com
Workflow actions
Yespega.com
Human handoff
Yespega.com
Voice support
Yespega.com
Multilingual support
Yespega.com
API access
Yespega.com

Company

Founded
1983pega.com · 4 Oct 2026
Headquarters
Cambridge, Massachusetts, United Statespega.com · 4 Oct 2026

Best Pega Customer Service alternatives

See all 20
Vtiger Help Desk No. 1 9.6 iPhone + Android$12/moChatwoot No. 2 9.4 iPhone + Android$19/moDesk365 No. 3 9.2 iPhone + Android$12/moIntercom No. 4 8.8 iPhone + Android$19/moKustomer No. 5 8.4 iPhone + AndroidFreshdesk No. 6 8.2 No phone app$19/mo

Where it ranks on Samsung Mobile US Press

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Sources