Best Customer Service Voicebots in 2026
Updated
In short: Viotalk is ranked #1 of 30 as of 3 October 2026, ahead of Quo and AIOnCalls. The best-ranked option with a free plan is AIOnCalls. The lowest first paid tier on this page is Floo AI Customer Support Agent at $0.09/mo.
Customer service voicebots handle spoken interactions with callers. Compare helpdesk integrations and knowledge sources to see how each option relates to support workflows and the information it can draw on. Human handoff is another consideration for situations when a caller needs a person. Check supported languages, monthly call minutes, and whether a phone number is included, then weigh free-plan availability and paid-from pricing. AIOnCalls and Zencia AI Customer Support Agent lead the entries, with Viotalk and Quo also among the first options. Consider how the published capabilities fit your call coverage and support setup.
30 customer service voicebots ranked on what their makers publish — plans and prices, free tiers, platforms and the facts on their own pages.
Recognised 40% · Phone app 26% · Documented 20% · Free plan 14% of the score
- 1 Viotalk iPhone + Android RecognisedPhone appDocumentedFree plan 7.8$10/mo Human handoff: YesKnowledge sources: Apps, websites, files, Notion, and connected sources
- 2 Quo iPhone + Android RecognisedPhone appDocumentedFree plan 6.9$19/mo
- 3 AIOnCalls No phone app RecognisedPhone appDocumentedFree plan 6.4$49/mo Human handoff: YesKnowledge sources: PDF, DOCX, plain text
- 4 BOTfriends AI Voicebot No phone app RecognisedPhone appDocumentedFree plan 6.4€500/mo Human handoff: YesKnowledge sources: CRM systems, ERP systems, ticketing systems, knowledge bases
- 5 Zencia AI Customer Support Agent No phone app RecognisedPhone appDocumentedFree plan 6.4$31/mo Monthly call minutes: 500 minutesHuman handoff: YesKnowledge sources: help center, documents, FAQs, playbooks
- 6 Wittify AI No phone app RecognisedPhone appDocumentedFree plan 5.8 Human handoff: Yes
- 7 Floo AI Customer Support Agent No phone app RecognisedPhone appDocumentedFree plan 5.6$0.09/mo Human handoff: YesKnowledge sources: documents, PDFs, DOCX, Markdown, text files, URLs, help centers, product documentation, internal wikis, databases
- 8 Infinite Forces (Infinity) No phone app RecognisedPhone appDocumentedFree plan 5.6$399/mo Monthly call minutes: 1,000 minutesHuman handoff: YesKnowledge sources: PDFs, documents, plain text
- 9 Jetcall AI Voice Agent No phone app RecognisedPhone appDocumentedFree plan 5.6$79/mo Monthly call minutes: 30 minutesHuman handoff: YesKnowledge sources: Notion, GitBook, PDF, public Help Center, Zendesk Guide, Crisp Help, Markdown files
- 10 Triviat AI Voice Agent No phone app RecognisedPhone appDocumentedFree plan 5.6$150/mo Monthly call minutes: 500 minutesHuman handoff: YesKnowledge sources: websites; knowledge base
- 11 Omind Voice AI No phone app RecognisedPhone appDocumentedFree plan 5.3 Human handoff: YesKnowledge sources: Knowledge base; CRM systems; account systems
- 12 Arrowhead AI No phone app RecognisedPhone appDocumentedFree plan 5.2 Human handoff: YesKnowledge sources: call flows, call recordings, client data, loan documents
- 13 AssistYou No phone app RecognisedPhone appDocumentedFree plan 5.2 Human handoff: YesKnowledge sources: own knowledge base; live integrations; backend systems
- 14 ClusterX Customer Support Agents No phone app RecognisedPhone appDocumentedFree plan 5.2 Human handoff: YesKnowledge sources: Documents, policies, and SOPs
- 15 Guzli No phone app RecognisedPhone appDocumentedFree plan 5.2 Human handoff: YesKnowledge sources: website; help center; documents; internal guides; past chats
- 16 Kratya Flute No phone app RecognisedPhone appDocumentedFree plan 5.2 Human handoff: YesKnowledge sources: SOPs, CRM, policies
- 17 NextAI Labs Voice Agents No phone app RecognisedPhone appDocumentedFree plan 5.2 Human handoff: YesKnowledge sources: Documents, policies, live systems, knowledge bases, CRM, and order systems
- 18 SuperBot Telephonic Agent No phone app RecognisedPhone appDocumentedFree plan 5.2 Human handoff: YesKnowledge sources: Company documents and FAQs
- 19 Decagon No phone app RecognisedPhone appDocumentedFree plan 5.1 Human handoff: Yes
- 20 SupportX No phone app RecognisedPhone appDocumentedFree plan 5.1 Human handoff: YesKnowledge sources: knowledge base; CRM/customer data
- 21 boost.ai No phone app RecognisedPhone appDocumentedFree plan 5.0 Human handoff: Yes
- 22 Instadesk AI VoiceBot No phone app RecognisedPhone appDocumentedFree plan 5.0 Human handoff: YesKnowledge sources: knowledge base articles
- 23 Linear Health Voice AI No phone app RecognisedPhone appDocumentedFree plan 5.0$10,008,000/mo Human handoff: Yes
- 24 OhMD AI Agents No phone app RecognisedPhone appDocumentedFree plan 5.0 Human handoff: Yes
- 25 Phreesia VoiceAI No phone app RecognisedPhone appDocumentedFree plan 5.0 Human handoff: YesKnowledge sources: Clinical rules; real-time scheduling logic; patient information from supported EMRs
Is your app on this list?
Numbered spots on this list can be sponsored. They are labelled, and the editorial order and scores never change for payment.
Questions about this list
Which customer service voicebot is ranked first on Samsung Mobile US Press?
Viotalk is ranked #1 of 30 with a score of 7.8. Quo is second and AIOnCalls third.
How many of these have a free plan?
2 of the 25 on this page publish a free plan on their own pricing pages.
Which is the cheapest paid option?
On this page, Floo AI Customer Support Agent has the lowest first paid tier we found: $0.09/mo.
How is this list ranked?
Ranked mobile-first: a phone app alongside the web or desktop product, a free tier and the depth of its documentation. Paid placements never change a rank.