Voiceflow
by VoiceflowIt suits CX and support leaders, engineers and enterprise teams building chat or voice agents.
Free plan Free trial From $972 a year AndroidiPhone & iPadWebAPISelf-hosted
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Best Chatbot Builders 2026
Facts read 27 Sep 2026 – 21 Oct 2026
Voiceflow leads this list of 257 (record score 8.5, free plan). Chatbase is next (record score 8.4, free plan), and Amazon Lex is the next highest-placed with a free plan (record score 8.3).
Chatbot builders help you create automated conversations for websites, apps, APIs and hosted channels. This guide helps US buyers compare deployment options, creation tools, support features and pricing details.
The standings: top 10
| Name | In a line | Record score | Price from | Try it free | Runs on | Facts read |
|---|---|---|---|---|---|---|
| 01 Voiceflow | It suits CX and support leaders, engineers and enterprise teams building chat or voice agents. | 8.5 | $972 a year | Free plan | Android, iPhone & iPad, Web, API | 14 Oct 2026 |
| 02 Chatbase | Chatbase suits teams seeking customer-facing AI agents for support, sales, or product guidance across chat, email, and voice. | 8.4 | $40 a month | Free plan | Android, iPhone & iPad, Web, API | 15 Oct 2026 |
| 03 Amazon Lex | Amazon Lex lets you draw bot flows, generate AI bots, answer from knowledge bases and pass chats to people on web, mobile and APIs. | 8.3 | Free plan | Free plan | Android, iPhone & iPad, Web, API | 3 Oct 2026 |
| 04 Manychat | Manychat builds bots for Android, iOS and web, with multichannel deployment and a free plan. | 8.2 | $14 a month, billed yearly | Free plan | Android, iPhone & iPad, Web | 12 Oct 2026 |
| 05 AiSensy | AiSensy suits businesses using WhatsApp for customer acquisition, broadcasts, and customer support. | 8.2 | $45 a month | Free plan | Android, iPhone & iPad, Web, API | 14 Oct 2026 |
| 06 Wonderchat | Wonderchat creates AI bots that answer from knowledge bases across Android, iOS and web. | 8.1 | $124 a month, billed yearly | Free plan | Android, iPhone & iPad, Web | 11 Oct 2026 |
| 07 Yellow.ai | Yellow.ai provides chatbot tools for Android, iOS, web, APIs and browser extensions. | 8.0 | Free plan | Free plan | Android, iPhone & iPad, Web, Browser extension | 15 Oct 2026 |
| 08 Intercom | Intercom offers website chat software with a chatbot for Android, iOS and web. | 7.9 | $19 a month, billed yearly | Free trial | Android, iPhone & iPad, Web | 27 Sep 2026 |
| 09 Specteron | 7.9 | $24 a month, billed yearly | Free plan | Android, iPhone & iPad, Web, Windows | 12 Oct 2026 | |
| 10 IBM watsonx Assistant | It suits organizations that need branded conversational assistants with knowledge search, multiple messaging channels, and live-agent escalation. | 7.8 | $140 a month | Free plan | Web, API, Self-hosted | 1 Oct 2026 |
Use the published fields to compare free plans, paid starting prices, deployment channels, visual flow builders, AI bot generation, knowledge-base answers, human handoff and included conversations. The page presents entries without a site scoring method, so check the maker's current figures before choosing.
02
Chatbase
Chatbase suits teams seeking customer-facing AI agents for support, sales, or product guidance across chat, email, and voice.
AndroidiPhone & iPadWeb+1 Record8.4 Visit
03
Amazon Lex
Amazon Lex lets you draw bot flows, generate AI bots, answer from knowledge bases and pass chats to people on web, mobile and APIs.
AndroidiPhone & iPadWeb+1 Record8.3 Visit
04
Manychat
Manychat builds bots for Android, iOS and web, with multichannel deployment and a free plan.
AndroidiPhone & iPadWeb Record8.2 Visit
05
AiSensy
AiSensy suits businesses using WhatsApp for customer acquisition, broadcasts, and customer support.
AndroidiPhone & iPadWeb+1 Record8.2 Visit
6
Wonderchat
AndroidiPhone & iPadWeb $124 a month, billed yearly Record8.1 Visit Wonderchat creates AI bots that answer from knowledge bases across Android, iOS and web.
7
Yellow.ai
AndroidiPhone & iPadWeb+2 Free plan Record8.0 Visit Yellow.ai provides chatbot tools for Android, iOS, web, APIs and browser extensions.
8
Intercom
AndroidiPhone & iPadWeb $19 a month, billed yearly Record7.9 Visit Intercom offers website chat software with a chatbot for Android, iOS and web.
10
IBM watsonx Assistant
WebAPISelf-hosted $140 a month Record7.8 Visit It suits organizations that need branded conversational assistants with knowledge search, multiple messaging channels, and live-agent escalation.
13
Microsoft Bot Framework
AndroidiPhone & iPadWeb+5 Free plan Record7.7 Visit Microsoft Bot Framework provides tools to build, test, deploy and manage bots across many platforms.
15
ChatMaxima
AndroidiPhone & iPadWeb Free plan Record7.6 Visit ChatMaxima is a multichannel chatbot platform for web, iOS and Android.
16
AnyChat
AndroidiPhone & iPadWeb+1 $9 a month Record7.6 Visit AnyChat builds visual, AI-enabled bots for web, mobile and APIs with multichannel deployment.
18
DocsBot AI
WebAPISelf-hosted $49 a month Record7.5 Visit DocsBot AI suits customer support and success, product and documentation, and internal operations teams.
19
Guzli
WebBrowser extensionAPI $29.99 a month Record7.5 Visit Hobby is described for small businesses and side projects; Standard is aimed at growing businesses needing team collaboration.
20
Desku AI Chatbot Builder
AndroidiPhone & iPadWeb+1 $39 a month Record7.5 Visit Desku AI Chatbot Builder creates multichannel chatbots with a visual flow builder for web, iOS and Android.
21
Gupshup
WebAPI Free plan Record7.4 Visit Gupshup suits marketing, performance marketing, commerce and growth, and customer support and CX teams.
22
Ominiflow
AndroidiPhone & iPadWeb+1 — Record7.4 Visit Ominiflow is a paid messaging chatbot platform available on web, iOS and Android.
23
Workato Agentic
WebAPI Free plan Record7.4 Visit It suits organizations building governed AI workflows across finance, sales, operations, and connected business systems.
Before you choose
Check the free path
A free plan can let you start without a paid subscription. A free trial gives temporary access instead, so check which offer a builder lists.
Pricing details vary. AiSensy lists a free plan, paid plans from $45 per month and a 14-day trial. AnyChat lists a free plan, paid plans from $9 per month and a 14-day trial.
Match your channels
Compare the deployment channels you need, such as web, API, iOS, Android, self-hosted or Windows. A channel listed for a builder does not describe the limits of its plan.
Self-hosted deployment can matter when you need to control where the chatbot runs. API access can matter when another app will connect to it.
Review creation tools
A visual flow builder can help you map conversation paths. AI bot generation can help create a bot from the controls a maker provides.
Check both fields instead of assuming that a visual editor includes AI generation, or that AI generation includes a flow editor.
Plan for support
Knowledge-base answers can connect a chatbot to supplied information. Human handoff can move a conversation to a person when automation is not enough.
Compare these fields with included conversations so the plan fits the way you expect people to contact you.
Read the pricing note
Paid starting prices can use different billing terms. Wonderchat lists paid plans from $124 per month on annual billing and a 7-day trial; Typebot lists paid plans from $39 per month.
Amazon Lex lists a paid model from $0.00 and a free plan. Read the maker's pricing note before comparing starting prices.
Questions
What does a chatbot builder do?
It provides tools for creating automated conversations and deploying them through channels such as websites, APIs, iOS, Android, self-hosted systems or Windows.
Can I use a chatbot builder for free?
A free plan or free trial may be available. The list records those fields, along with paid starting prices where the maker publishes them.
What is a visual flow builder?
It is a conversation-design interface for mapping chatbot paths. Compare its listing with AI bot generation because the two fields describe different creation methods.
Why does human handoff matter?
Human handoff can route a conversation to a person when the chatbot cannot complete the interaction. Check whether the builder lists this capability.
What are knowledge-base answers?
They are chatbot responses based on supplied knowledge. Compare this field with the builder's conversation and handoff options.
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