Whelp

iPhone + Android

7.7No. 13 of 101
in Help desk software

Recognised40% of the score16
Phone app26% of the score100
Documented20% of the score84
Free plan14% of the score100

Free plan: Yes
Paid plans from: $29/mo
Runs on: Android, iPhone, self-hosted, Web

Summary

Whelp is ranked #13 of 101 in help desk software on Samsung Mobile US Press, made by Whelp (New York, United States). It runs on Android, iOS, Self-hosted, Web. There is a free plan. A free trial is offered. Paid plans start at $29/mo.

Whelp plans and pricing

All plans

Free Free billed monthly 1 seat whelp.co · 22 Sept 2026

Standard $29/mo $29/ seat / month Everything in Free · WhatsApp Business API · Twilio SMS and calls · Email · Instagram Direct · Facebook Messenger · Telegram bot · Flow-based chatbot whelp.co · 2 Oct 2026

Advanced $79/mo $79/ seat / month Everything in Standard · AI Agents · Dynamic chatbot · Social comments · Broadcasts · Mobile chat SDKs · Dedicated account manager · 24/7 live chat and email support whelp.co · 2 Oct 2026

Premium Not published On-premises integration · Whitelabel · Custom features · Personalized SLA · Dedicated onboarding whelp.co · 22 Sept 2026

Free Free $0/ month One seat · Live chat widget · Unified inbox · Unlimited conversations · iOS and Android apps · Contacts whelp.co · 2 Oct 2026

Premium Not published Custom On-prem deployment · Whitelabel · Custom features · Personalized SLA · Dedicated onboarding whelp.co · 2 Oct 2026

Compared on help desk software

Free plan: Yeswhelp.co
Paid from: $29/user/mowhelp.co
Shared inbox: Yeswhelp.co

Facts

Product: Whelp describes itself as a conversational customer support platform combining AI with human support across customer channels.whelp.co · 2 Oct 2026
AI agents: Its AI Agents learn from help center content, policies and catalogs, can look up orders, bookings and accounts, and hand conversations to people with context.whelp.co · 2 Oct 2026
Omnichannel inbox: The shared inbox brings channels including WhatsApp, web chat, SMS, email, voice, Instagram, Messenger and Telegram together with a unified customer profile and history.whelp.co · 2 Oct 2026
Channels: The site lists WhatsApp, live chat, SMS and voice through Twilio, email, Instagram, Facebook Messenger, Telegram, LINE and Viber.whelp.co · 2 Oct 2026
Integrations: The integrations page lists Facebook, Instagram, WhatsApp, Telegram, Twilio, Shopify, Stripe, LINE, Viber, Salesforce, Webex, Amazon Connect and other services.whelp.co · 2 Oct 2026
Security: Whelp says its cloud connections are end-to-end encrypted and offers two-factor authentication and secure access controls.whelp.co · 2 Oct 2026
Deployment: Premium deployments include on-prem deployment, whitelabel options, custom features and personalized SLAs.whelp.co · 2 Oct 2026
Support: The Advanced plan includes 24/7 support by live chat and email, while Premium includes dedicated onboarding.whelp.co · 2 Oct 2026
Plan limits: Every plan includes unlimited conversations, while WhatsApp Business Platform conversation fees are billed separately by Meta.whelp.co · 2 Oct 2026
Who it serves: Whelp says it serves businesses of every size and describes plans for small teams and startups, small and medium teams, and medium and large teams or enterprises.whelp.co · 2 Oct 2026
Browser access: Whelp runs in a browser and says a modern web browser is all that is needed; it also offers iOS and Android apps for agents.whelp.co · 2 Oct 2026
Company: Whelp says it was built in New York and identifies the company as Whelp, Inc.whelp.co · 2 Oct 2026