Richpanel

No phone app

6.5No. 45 of 99
in Help desk software

Recognised40% of the score69
Phone app26% of the score0
Documented20% of the score75
Free plan14% of the score0

Free plan: No
Paid plans from: $0.20/mo
Runs on: api

Summary

Richpanel is ranked #45 of 99 in help desk software on Samsung Mobile US Press, made by Richpanel. It runs on API. There is no free plan. Paid plans start at $0.20/mo.

Richpanel plans and pricing

All plans

Helpdesk Seats $99/mo No per-ticket fee on top of the seat Unified inbox across channels · Assignment rules and round-robin routing · CSAT, team, and revenue reporting · Macros, saved views, internal notes, and custom fields · Customer, order, and subscription context richpanel.com · 20 Sept 2026

AI Agents $0.20/mo Charged once per AI-handled conversation Email, chat, social, SMS, and WhatsApp support · Policy-trained responses · Escalation when uncertain · QA review of closed conversations · Agent copilot richpanel.com · 20 Sept 2026

Returns & Exchanges $99/mo Paid add-on; $99 per month to start Automated return and exchange policies · Shop Now exchanges · Store credit · Carrier rate shopping · Fraud prevention richpanel.com · 20 Sept 2026