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Ranked on the record · 34 apps

Best WhatsApp Customer Service Software 2026

WhatsApp customer service tools can be compared by how they help agents organize conversations and coordinate support work. Check shared inbox and conversation routing alongside team collaboration, conversation retention, and WhatsApp templates. Included agent seats and WhatsApp numbers help clarify the listed capacity, while free-plan availability and paid-from pricing provide cost points to consider. Chatwoot, Deskwoot, and Whelp are among the options, along with Daktela WFM and Callbell. Weigh these details against your support workflow, including how many agents and WhatsApp numbers your operation needs.

01

Chatwoot

by Chatwoot

It suits support, sales, and engagement teams that want to manage customer conversations across channels.

Free plan Free trial Open source From $19 a month, billed yearly AndroidiPhone & iPadWebLinuxAPISelf-hosted
02

Genesys Cloud CX

Genesys Cloud CX may suit contact-center, service, operations and IT teams needing voice or digital customer-service tools.

AndroidiPhone & iPadWeb+4
Record6.0 Visit
03

Greenbubble

Greenbubble suits support, sales, and marketing teams that need a shared workspace for several messaging channels.

AndroidiPhone & iPadWeb+1
Record6.0 Visit
04

MyOperator

It suits businesses seeking cloud calling, WhatsApp workflows, and AI agents in one platform, with integrations and human handovers.

AndroidiPhone & iPadWeb+2
Record6.0 Visit
05

Whelp

Whelp is presented for businesses ranging from small teams and startups to medium and large teams or enterprises.

AndroidiPhone & iPadWeb+2
Record6.0 Visit
6
Trengo

Trengo suits teams handling customer conversations across several messaging and voice channels.

AndroidiPhone & iPadWeb+3 €299 a month, billed yearly Record5.8 Visit
7
Deskwoot

Solo founders can use its free plan, while larger teams may find plans for multi-team support, multilingual service, or compliance needs.

iPhone & iPadWebAPI $3.20 a month, billed yearly Record5.7 Visit
8
Interakt

Interakt suits SMBs and D2C brands seeking WhatsApp-focused marketing, support, or sales tools, with Instagram and other listed channels also available.

AndroidiPhone & iPadWeb+1 — Record5.5 Visit
9 AndroidiPhone & iPadWeb+4 $115 a month Record5.5 Visit
10
Rasayel

Rasayel suits B2B software sales teams of 10 or more people that coordinate customer conversations on WhatsApp.

AndroidiPhone & iPadWeb+1 $30 a month Record5.5 Visit
11 AndroidiPhone & iPadWeb+1 R$219.80 a month Record5.5 Visit
12
Go4whatsup

It suits teams that handle customer support, sales, and orders through WhatsApp.

AndroidiPhone & iPadWeb $39 a month Record5.3 Visit
13
WABPO

WABPO suits growing teams that need shared ownership of conversations, workflow automation, or integrations.

AndroidiPhone & iPadWeb+1 Free plan Record5.3 Visit
14
Respond.io

Respond.io fits mid-market B2C teams managing high-volume, multichannel customer conversations.

AndroidiPhone & iPadWeb+1 $79 a month, billed yearly Record5.2 Visit
15
WA Desk

WA Desk suits teams that handle customer support over WhatsApp and want shared ticket management.

AndroidiPhone & iPadWeb ₹1,499 a month Record5.2 Visit
16 WebAPI $39 a month Record5.2 Visit
17 Web 250 AED a month Record5.1 Visit
18
SleekFlow

SleekFlow suits businesses managing customer conversations across several channels, including education, travel, e-commerce, real estate, beauty and wellness, luxury…

AndroidiPhone & iPadWeb+1 $49 a month, billed yearly Record5.1 Visit
19
DelightChat

DelightChat is aimed at small and medium-sized D2C and ecommerce brands running lean teams.

AndroidiPhone & iPadWeb $29 a month Record5.0 Visit
20 WebAPI ₹1,999 a month Record5.0 Visit
21 WebAPI $58 a month Record4.7 Visit
22 AndroidiPhone & iPadWeb $29 a month Record4.7 Visit
23 Web $15 a month Record4.7 Visit
24 AndroidWebAPI €49 a month Record4.6 Visit
25 AndroidiPhone & iPadWeb+1 $530 a month Record4.5 Visit