Deskero
by DeskeroDeskero fits support operations that need shared inbox handling, customer self-service, and escalating automation.
Free plan Free trial From $12 a month, billed yearly AndroidiPhone & iPadWebWindowsAPI
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Best Social Customer Service Software 2026
Social customer service software helps teams manage incoming messages and comments across their social accounts. Compare Mixdesk and Sendiee Teambox on unified social inbox, comment management, and team assignment. Social account coverage and reply automation are also useful points to weigh against how your team handles conversations. Check mobile app availability if staff need to respond away from a desk, and compare free plans with paid-from prices.
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Sendiee Teambox
Teambox suits support and sales teams handling customer conversations across social and messaging channels.
AndroidiPhone & iPadWeb+2 Record6.2 Visit
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Soclo
Soclo is aimed at small and medium businesses, including shops, salons, agencies, clinics, and professional services.
AndroidiPhone & iPadWeb+2 Record6.2 Visit
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Mixdesk
Mixdesk suits sales, support, and ecommerce teams serving customers across multiple channels and languages.
AndroidiPhone & iPadWeb+1 Record5.8 Visit
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Trengo
Trengo suits teams handling customer conversations across several messaging and voice channels.
AndroidiPhone & iPadWeb+3 Record5.8 Visit
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Upcellia
AndroidiPhone & iPadWeb $19 a month Record5.6 Visit Upcellia is aimed at small and midsize businesses in Spain and Latin America that need shared messaging, lead capture, and CRM tools.
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ViralDashboard
AndroidiPhone & iPadWeb+1 $19 a month, billed yearly Record5.5 Visit ViralDashboard is presented for solo creators, businesses, marketing teams, agencies, and organizations with custom requirements.
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eksis
WebAPI $4 a month Record5.2 Visit It suits creators, small businesses, and agencies managing several social accounts.
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Respond.io
AndroidiPhone & iPadWeb+1 $79 a month, billed yearly Record5.2 Visit Respond.io fits mid-market B2C teams managing high-volume, multichannel customer conversations.
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SleekFlow
AndroidiPhone & iPadWeb+1 $49 a month, billed yearly Record5.1 Visit SleekFlow suits businesses managing customer conversations across several channels, including education, travel, e-commerce, real estate, beauty and wellness, luxury…
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DelightChat
AndroidiPhone & iPadWeb $29 a month Record5.0 Visit DelightChat is aimed at small and medium-sized D2C and ecommerce brands running lean teams.
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AmmarAI Smart Inbox
Web $9.99 a month Record4.8 Visit It suits e-commerce stores, small support teams, sales-led businesses, and agencies managing several conversation channels.
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Chattrik Omni Channel
AndroidiPhone & iPadWeb $14.99 a month Record4.8 Visit Chattrik Omni Channel suits businesses that handle customer conversations across social messaging and website chat.
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Medal Social Inbox
AndroidiPhone & iPadWeb $129 a month, billed yearly Record4.5 Visit Medal Social Inbox may suit founders, support teams, and ecommerce teams managing conversations across social channels, email, and forms.
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Superplural Omni
AndroidiPhone & iPadWeb+1 — Record4.2 Visit Omni suits support teams handling conversations across multiple messaging, social, email, and live chat channels, including teams managing multiple brands.
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