Best Call Center Software in 2026
Updated
94 call center software ranked on what their makers publish — plans and prices, free tiers, platforms and the facts on their own pages.
94ranked
0free plans on this page
$4/molowest paid tier
4 Oct 2026last checked
Recognised 40% · Phone app 26% · Documented 20% · Free plan 14% of the score
- 76 Nectar Desk CTI No phone app RecognisedPhone appDocumentedFree plan 5.5$50/mo
- 77 CallTools No phone app RecognisedPhone appDocumentedFree plan 5.5
- 78 Newfies-Dialer No phone app RecognisedPhone appDocumentedFree plan 5.5$299/mo
- 79 Puzzel AI No phone app RecognisedPhone appDocumentedFree plan 5.4
- 80 Sprinklr Service No phone app RecognisedPhone appDocumentedFree plan 5.3
- 81 Gladly No phone app RecognisedPhone appDocumentedFree plan 5.3
- 82 GOautodial No phone app RecognisedPhone appDocumentedFree plan 5.3 Inbound calling: YesOutbound dialer: YesIVR builder: Yes
- 83 Comcent No phone app RecognisedPhone appDocumentedFree plan 5.3 Inbound calling: YesOutbound dialer: Yes
- 84 ICTDialer No phone app RecognisedPhone appDocumentedFree plan 5.2 Inbound calling: YesOutbound dialer: YesIVR builder: Yes
- 85 Avaya Aura Contact Center No phone app RecognisedPhone appDocumentedFree plan 5.2 Inbound calling: YesOutbound dialer: Yes
- 86 OpenTouch Fax Center No phone app RecognisedPhone appDocumentedFree plan 5.2
- 87 Airtel Hosted Contact Center No phone app RecognisedPhone appDocumentedFree plan 5.1 Inbound calling: YesOutbound dialer: YesIVR builder: Yes
- 88 Microsoft Dynamics 365 Sales No phone app RecognisedPhone appDocumentedFree plan 5.1$4/mo
- 89 Knowlarity Cloud Contact Center iPhone + Android RecognisedPhone appDocumentedFree plan 5.0₹1,999/mo Outbound dialer: Yes
- 90 Squaretalk Contact Center Analytics No phone app RecognisedPhone appDocumentedFree plan 5.0$25/mo
- 91 Evolve IP Contact Centre No phone app RecognisedPhone appDocumentedFree plan 5.0 Inbound calling: YesIVR builder: Yes
- 92 SIP.IO No phone app RecognisedPhone appDocumentedFree plan 4.9 Inbound calling: Yes
- 93 FreeAICC No phone app RecognisedPhone appDocumentedFree plan 4.8 Outbound dialer: Yes
- 94 OneContact Gamification No phone app RecognisedPhone appDocumentedFree plan 4.5
Compare all 19 in a table
| # | App | Score | Free plan | From | Free plan | Paid from | Inbound calling | Outbound dialer |
|---|---|---|---|---|---|---|---|---|
| 76 | Nectar Desk CTI | 5.5 | No | $50/mo | No | — | — | — |
| 77 | CallTools | 5.5 | No | — | — | — | — | — |
| 78 | Newfies-Dialer | 5.5 | No | $299/mo | No | — | — | — |
| 79 | Puzzel AI | 5.4 | No | — | No | — | — | — |
| 80 | Sprinklr Service | 5.3 | No | — | No | — | — | — |
| 81 | Gladly | 5.3 | No | — | — | — | — | — |
| 82 | GOautodial | 5.3 | No | — | Yes | — | Yes | Yes |
| 83 | Comcent | 5.3 | No | — | Yes | — | Yes | Yes |
| 84 | ICTDialer | 5.2 | No | — | — | — | Yes | Yes |
| 85 | Avaya Aura Contact Center | 5.2 | No | — | — | — | Yes | Yes |
| 86 | OpenTouch Fax Center | 5.2 | No | — | — | — | — | — |
| 87 | Airtel Hosted Contact Center | 5.1 | No | — | — | — | Yes | Yes |
| 88 | Microsoft Dynamics 365 Sales | 5.1 | No | $4/mo | No | $65/user/mo | — | — |
| 89 | Knowlarity Cloud Contact Center | 5.0 | No | ₹1,999/mo | No | — | — | Yes |
| 90 | Squaretalk Contact Center Analytics | 5.0 | No | $25/mo | No | $25/user/mo | — | — |
| 91 | Evolve IP Contact Centre | 5.0 | No | — | — | — | Yes | — |
| 92 | SIP.IO | 4.9 | No | — | Yes | — | Yes | — |
| 93 | FreeAICC | 4.8 | No | — | — | — | — | Yes |
| 94 | OneContact Gamification | 4.5 | No | — | — | — | — | — |
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