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On the recordRead 9 Oct 202619 facts
Kedeyo Cloud Contact Center
Kedeyo Cloud Contact Center · Mumbai, India
Plans and prices
Starter
₹999a month, billed yearly
1–4 agents · 2 agents included · 1 virtual number · Unlimited inbound
Read 9 Oct 2026 · kedeyo.com
Growth
₹1,999a month, billed yearly
5–10 agents · 5 agents included · 2 virtual numbers · 100 min/day outbound per agent
Read 9 Oct 2026 · kedeyo.com
Business
₹2,499a month, billed yearly
10–25 agents · 10 agents included · 5 virtual numbers · 120 min/day outbound per agent
Read 9 Oct 2026 · kedeyo.com
On the record
- AI
- Its AI features include real-time transcripts, sentiment analysis, agent assist and automatic quality grading, which the page says are included in every plan.kedeyo.com · read 9 Oct 2026
- Audience
- Kedeyo describes the product as built for Indian sales and support teams and showcases use cases across e-commerce, BFSI, healthcare, education, real estate and other industries.kedeyo.com · read 9 Oct 2026
- Compliance
- Kedeyo describes TRAI DND scrubbing, DPDP consent and retention controls, and RBI/IRDAI-oriented recordings and audit trails; its site identifies ISO 27001 and SOC 2 Type II.kedeyo.com · read 9 Oct 2026
- Digital channel scope
- omnichannelkedeyo.com · read 22 Sep 2026
- Inbound calling
- Yeskedeyo.com · read 22 Sep 2026
- Integrations
- The feature page describes connecting WhatsApp Business, SMS and email, and supports IMAP/SMTP and SSO/SAML; it also offers API access on Growth and Business plans.kedeyo.com · read 9 Oct 2026
- IVR builder
- Yeskedeyo.com · read 22 Sep 2026
- Limits
- Outbound calling has daily per-agent allowances of 80, 100 or 120 minutes by plan, and additional minutes are listed at ₹0.50–₹0.60 per minute; WhatsApp template messages and SMS are charged at carrier rates.kedeyo.com · read 9 Oct 2026
- Maximum agents
- 2kedeyo.com · read 22 Sep 2026
- Outbound dialer
- Yeskedeyo.com · read 22 Sep 2026
- Purpose
- Kedeyo is an AI-powered cloud contact center for Indian sales and support teams, with calls, WhatsApp, SMS, email and web chat handled through a shared agent interface.kedeyo.com · read 9 Oct 2026
- Security
- The company says data is hosted in AWS Mumbai with disaster recovery in Chennai and does not leave India; its pages also describe encrypted SIP and recordings, key rotation and role-based access.kedeyo.com · read 9 Oct 2026
- Support
- The Help Center says its India-based team responds by email within an hour during business hours and offers phone support Monday through Saturday, 9 AM–9 PM IST, in Hindi and English.kedeyo.com · read 9 Oct 2026
- Trial and demo
- Kedeyo says it does not offer an open-ended free trial but provides a free 20-minute personalized demo without a credit card.kedeyo.com · read 9 Oct 2026
- Voice tools
- The platform includes inbound and outbound calling, predictive, progressive and preview dialing, skill and language routing, DND scrubbing, call recording, and supervisor whisper and barge-in tools.kedeyo.com · read 9 Oct 2026
- Web access
- The cloud contact center page says agents log in from a browser.kedeyo.com · read 9 Oct 2026
- Kedeyo says it is a Meta WhatsApp Business Solution Provider and supports WhatsApp templates, broadcasts and one-to-one chats in the shared agent screen.kedeyo.com · read 9 Oct 2026
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