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On the recordRead 11 Oct 202617 facts
Ameyo Engage
Ameyo Engage · Gurugram, India
Plans and prices
XPrime
Priced on request
Voice channel · Digital channels · Powerful dialers · Call routing
Read 22 Sep 2026 · exotel.com
XPro
Priced on request
Voice channel · Digital channels · Powerful dialers · Smart universal routing
Read 22 Sep 2026 · exotel.com
XTRM
Priced on request
Voice channel · Digital channels · Powerful dialers · Smart universal routing
Read 22 Sep 2026 · exotel.com
Ameyo Engage
Priced on request
Pricing by request; the product page offers a demo
Read 11 Oct 2026 · ameyo.com
On the record
- Agent tools
- Agent tools include a knowledge base, lead prioritization, and a single view of customer interactions.ameyo.com · read 11 Oct 2026
- Audience
- Ameyo describes Engage as a cloud contact center software that grows with a business and supports customer journeys.ameyo.com · read 11 Oct 2026
- Browser calling
- WebRTC enables voice communication between an agent’s browser and the call server.ameyo.com · read 11 Oct 2026
- Company
- Ameyo’s About Us page redirects to Exotel’s site, whose company page says its founders started Exotel in 2011.exotel.com · read 11 Oct 2026
- Dialers
- Its auto dialer supports Progressive, Preview, and Predictive dialing.ameyo.com · read 11 Oct 2026
- Digital channel scope
- omnichannelameyo.com · read 22 Sep 2026
- Inbound calling
- Yesameyo.com · read 22 Sep 2026
- Integrations
- The features page names Sugar CRM, Freshdesk, Zoho, and Zendesk integrations.ameyo.com · read 11 Oct 2026
- IVR builder
- Yesameyo.com · read 22 Sep 2026
- Monitoring
- Supervisors can monitor live conversations and use dashboards tracking metrics such as Average Handle Time and First Call Resolution.ameyo.com · read 11 Oct 2026
- Outbound dialer
- Yesameyo.com · read 22 Sep 2026
- Product
- Ameyo Engage is a cloud based contact center for inbound and outbound customer calls.ameyo.com · read 11 Oct 2026
- Routing
- Routing features include IVR, skill based routing, automatic call distribution, and forwarding calls to phones.ameyo.com · read 11 Oct 2026
- Security certifications
- The Engage page states that its cloud environment is PCI DSS compliant and that Ameyo is ISO 27001 and ISO/IEC 27018 certified.ameyo.com · read 11 Oct 2026
- Support
- The product page states that Ameyo provides 24 hour global support.ameyo.com · read 11 Oct 2026
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