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Comcent

Brahmavara, Karnataka, India

Plans and prices

Community Edition

Priced on request

Open-source AGPL-licensed edition · Self-hosted on a Linux server · Bring your own SIP trunk

Free

Free

Community Edition · self-hosted · AGPL-3.0

Starter

$20usage-based

5 concurrent calls · extra concurrent call $3/month each · recording retention 30 days · AI Insights pay as you go

Team

$99a month

20 concurrent calls · extra concurrent call $4/month each · recording retention 1 year · 3,000 AI Insights min/month

Scale

$249a month

50 concurrent calls · extra concurrent call $5/month each · recording retention 3 years · 10,000 AI Insights min/month

Enterprise

Priced on request

Self-hosted · billing, compliance and audit features · commercial licensing and support

Every plan, in full

On the record

AI insights
AI Insights can provide call transcripts, summaries, sentiment, labels and semantic search.comcent.io · read 11 Oct 2026
Billing limit
If the prepaid wallet runs out, calls pause until it is topped up.comcent.io · read 11 Oct 2026
Call routing
A visual flow editor routes inbound calls through menus, business hours, queues and voice bots.comcent.io · read 11 Oct 2026
Carriers
Customers bring their own SIP trunk; the documentation names Twilio, Telnyx and Bandwidth as examples.comcent.io · read 11 Oct 2026
Cloud and self-hosting
Comcent Cloud is hosted by Comcent, while Community Edition runs on a Linux server with Docker Compose.comcent.io · read 11 Oct 2026
Company
The site footer identifies the company as Comcent Technologies Private Limited.comcent.io · read 11 Oct 2026
Data controls
Comcent's compliance tools include deleting, downloading or anonymizing call data.comcent.io · read 11 Oct 2026
Developer access
Comcent exposes a JSON REST API and webhooks, and supports multi-tenant organisations.comcent.io · read 11 Oct 2026
Digital channel scope
voice_onlycomcent.io · read 23 Sep 2026
Enterprise compliance
Enterprise includes GDPR workflows for data-subject access and erasure requests, retention policies and compliant handling of recordings and transcripts.comcent.io · read 11 Oct 2026
Inbound calling
Yescomcent.io · read 23 Sep 2026
Integrations
Webhooks deliver processed calls as vCon documents for storage in a CRM, data warehouse or ticketing tool.comcent.io · read 11 Oct 2026
Outbound dialer
Yescomcent.io · read 23 Sep 2026
Product
Comcent provides voice infrastructure with phone numbers, a browser based softphone, queues, call recording, AI call analysis and a real-time AI voice bot.comcent.io · read 11 Oct 2026
Self-hosted AI
Self-hosted installations use the customer's own storage and Deepgram and OpenAI API keys for AI features.comcent.io · read 11 Oct 2026
Support
The company says it reads and answers every message sent to [email protected].comcent.io · read 11 Oct 2026
Webhook limitation
Webhook deliveries are attempted once, and failed deliveries are logged without retries.comcent.io · read 11 Oct 2026

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