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Call Center Studio

Plans and prices

Chat-Only

Priced on request

Chat interaction reporting · SMS, Facebook Messenger, WhatsApp, Telegram, Instagram DM, and Viber integration · Web chat and app chat with live translation · Email integration

Voice-Only

Priced on request

Inbound and outbound voice communication · Cloud dialer · Interactive Voice Response with Click2Connect · Real-time and historical reporting

Multi-Channel

Priced on request

Inbound and outbound voice communication · Cloud dialer and IVR · Voice and chat reporting · Messaging platform integrations

AI Power Pack

Priced on request

Voice bots · Chat bots · CX Insights · Agent Assist

Comprehensive — Multi-Channel

Priced on request

voice and chat · quote required

Basic Plan — Chat-Only

Priced on request

chat channels only · quote required

AI Navigator — AI Power Pack

Priced on request

AI voice and chat features · quote required

Essential — Voice-Only

Priced on request

inbound and outbound voice · quote required

Every plan, in full

On the record

AI features
The AI Power Pack lists voice bots, chat bots, CX Insights, agent assist, accent neutralization, AI avatar, and AI chat suggestions.callcenterstudio.com · read 11 Oct 2026
API
The APIs connect CRM and ERP applications and support custom integrations, click to call, screen pop-ups, and consolidated reporting.callcenterstudio.com · read 11 Oct 2026
Channels
The platform supports inbound and outbound calls and omnichannel messaging, including SMS, email, web chat, and app chat.callcenterstudio.com · read 11 Oct 2026
Digital channel scope
omnichannelcallcenterstudio.com · read 23 Sep 2026
Inbound calling
Yescallcenterstudio.com · read 23 Sep 2026
Integrations
The maker lists integrations including Freshdesk, SAP c4c, Zoho Desk, ServiceNow, HubSpot, Power BI, Pipedrive, Zendesk, Facebook Messenger, Telegram, WhatsApp, and Dialogflow.callcenterstudio.com · read 11 Oct 2026
Intended users
The maker presents solutions for small and medium businesses, enterprises, and BPO or outsourcing operations, as well as multiple industries.callcenterstudio.com · read 11 Oct 2026
IVR builder
Yescallcenterstudio.com · read 23 Sep 2026
Outbound dialer
Yescallcenterstudio.com · read 23 Sep 2026
Product
Call Center Studio describes itself as an AI-powered cloud contact center for managing operations from one screen.callcenterstudio.com · read 11 Oct 2026
Reporting
The plans include real-time and historical reporting for chat, voice, or both depending on the package.callcenterstudio.com · read 11 Oct 2026
Routing
Its inbound call handling includes intelligent call distribution to connect callers with suitable agents.callcenterstudio.com · read 11 Oct 2026
Security
The homepage says the company has ISO licenses and a 24/7 security team, and that it uses advanced encryption and fraud detection technologies.callcenterstudio.com · read 11 Oct 2026
Support
The support page offers a support portal, knowledgebase, ticketing, helpdesk chat, user manual, phone, chat widget, and email contact.callcenterstudio.com · read 11 Oct 2026
Trial or demo
The site advertises a free trial and a free live guided demo, but gives no trial duration on the pages reviewed.callcenterstudio.com · read 11 Oct 2026
Usage pricing
The homepage says payment plans charge customers only for what they have actually used.callcenterstudio.com · read 11 Oct 2026
Workforce management
Yescallcenterstudio.com · read 23 Sep 2026

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