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Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales · Redmond, Washington, USA · founded 1975

Plans and prices

Dynamics 365 Human Resources Self Service

$4a month, billed yearly

At least one Human Resources self-service license required

Dynamics 365 Sales free trial

Priced on request

Trial access to Dynamics 365 Sales

Dynamics 365 Human Resources

$135a month, billed yearly

Full application capabilities · Includes Human Resources recruiting functionality

Microsoft Relationship Sales

Priced on request

Sales Enterprise plus LinkedIn Sales Navigator · 10-seat minimum

Dynamics 365 Sales Professional

$65a month, billed yearly

Core sales force automation · Microsoft 365 interoperation · reporting · dashboards

Dynamics 365 Sales Enterprise Edition

$105a month, billed yearly

Sales force automation · contextual insights · AI · advanced customization

Dynamics 365 Sales Premium

$150a month, billed yearly

Includes Sales Enterprise · 1,000 Copilot Credits · Sales Insights · AI-powered recommended actions

Every plan, in full

On the record

AI and pipeline
Sellers can query Copilot about sales tasks and pipeline updates and use AI-based scoring and prioritized work lists for opportunities.microsoft.com · read 7 Oct 2026
AI features
Yesmicrosoft.com · read 20 Sep 2026
Audience
Microsoft identifies sales leaders and executives, sales representatives and account managers, and sales operations and administrators as audiences for its sales agents.microsoft.com · read 7 Oct 2026
Customization
Users can configure fields, dashboards, and views to match their organization’s sales methodology and extend sales processes with Power Platform.microsoft.com · read 7 Oct 2026
Email sync
Yesmicrosoft.com · read 20 Sep 2026
Forecasts
Sales forecasts and charts help predict revenue and track performance against goals.microsoft.com · read 7 Oct 2026
Free trial
Yesmicrosoft.com · read 20 Sep 2026
Integrations
Microsoft documentation lists integrations with Microsoft Teams, Exchange Online, SharePoint, and LinkedIn Sales Navigator.learn.microsoft.com · read 7 Oct 2026
Marketing automation
Yesmicrosoft.com · read 20 Sep 2026
Meeting preparation
The product provides AI-generated opportunity summaries and meeting preparation notes with customer status, relevant news, and past meeting notes.microsoft.com · read 7 Oct 2026
Mobile
The Dynamics 365 Sales mobile app is available on iOS and Android, but does not work in China, Government/Sovereign cloud, or Dynamics 365 Customer Engagement on-premises.learn.microsoft.com · read 7 Oct 2026
Mobile app
Yesmicrosoft.com · read 20 Sep 2026
Open source
Nomicrosoft.com · read 20 Sep 2026
Product
Dynamics 365 Sales is a CRM solution that helps sales teams close deals and improve team productivity.microsoft.com · read 7 Oct 2026
Sales agents
Microsoft describes prebuilt Sales Opportunity and Sales Qualification agents, and says the Sales Close Agent is in preview.microsoft.com · read 7 Oct 2026
Visual sales pipeline
Yesmicrosoft.com · read 20 Sep 2026
Security
Sales data is stored in Dataverse and, for certain features, Azure resources; Microsoft says the data can be protected with Customer Lockbox and encrypted with customer-managed keys, with conversation intelligence exceptions.learn.microsoft.com · read 7 Oct 2026
Paid from
65microsoft.com · read 20 Sep 2026

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