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On the recordRead 11 Oct 202618 facts
INO CX
Plans and prices
Business
Priced on request
Everything in Essential · shared email inboxes · smart email routing · response templates
Read 11 Oct 2026 · ino.global
Custom
Priced on request
Customized channel mix · agent volume · AI requirements
Read 11 Oct 2026 · ino.global
Essential
Priced on request
Voice · inbound and outbound calls · smart routing and IVR · call recording
Read 11 Oct 2026 · ino.global
Premium
Priced on request
Everything in Business · live chat · WhatsApp · SMS and social messaging
Read 11 Oct 2026 · ino.global
On the record
- Availability
- INO advertises a 99.9% uptime guarantee and distributed data storage across multiple geographic regions.ino.global · read 11 Oct 2026
- Channels
- The platform supports calls, live chat, SMS, email, video calls, and social messaging.ino.global · read 11 Oct 2026
- Company reach
- INO GLOBAL says it operates across more than 30 countries and has offices in France, Mexico, Peru, Chile, and Colombia.ino.global · read 11 Oct 2026
- Company scale
- INO GLOBAL says 300 companies rely on its solutions and reports 6,000 users across diverse industries.ino.global · read 11 Oct 2026
- Compliance
- INO says its cloud provider is PCI DSS-compliant and that it runs regular security audits and vulnerability scans.ino.global · read 11 Oct 2026
- Digital channel scope
- omnichannelino.global · read 22 Sep 2026
- Inbound calling
- Yesino.global · read 22 Sep 2026
- Integrations
- The maker lists Salesforce, HubSpot, Zendesk, Zoho, a Chrome extension, APIs, and webhooks as integration options.ino.global · read 11 Oct 2026
- Intended users
- The maker presents the product for customer service, sales, technical support, and business process outsourcing teams.ino.global · read 11 Oct 2026
- IVR builder
- Yesino.global · read 22 Sep 2026
- Outbound dialer
- Yesino.global · read 22 Sep 2026
- Product
- INO CX is an all-in-one contact center platform for managing voice, messaging, email, SMS, payments, campaigns, supervision, and CRM integrations.ino.global · read 11 Oct 2026
- Routing
- Its ACD routes customers based on agent skills, availability, or priority, and its IVR supports custom call flows and self-service.ino.global · read 11 Oct 2026
- Security
- The security page describes TLS/SSL 1.2 and 1.3 encryption, private data routing, virtual firewalls, role-based access control, monitoring, and security alerts.ino.global · read 11 Oct 2026
- Support
- The pricing comparison lists 24/7 customer support, while the homepage also describes 24/7 support.ino.global · read 11 Oct 2026
- Trial
- INO says it does not offer a self-service free trial and instead offers a personalized demo.ino.global · read 11 Oct 2026
- Usage charges
- Usage-based features, including SMS or WhatsApp messaging volume, are billed according to consumption.ino.global · read 11 Oct 2026
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