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INO CX

Plans and prices

Business

Priced on request

Everything in Essential · shared email inboxes · smart email routing · response templates

Custom

Priced on request

Customized channel mix · agent volume · AI requirements

Essential

Priced on request

Voice · inbound and outbound calls · smart routing and IVR · call recording

Premium

Priced on request

Everything in Business · live chat · WhatsApp · SMS and social messaging

Every plan, in full

On the record

Availability
INO advertises a 99.9% uptime guarantee and distributed data storage across multiple geographic regions.ino.global · read 11 Oct 2026
Channels
The platform supports calls, live chat, SMS, email, video calls, and social messaging.ino.global · read 11 Oct 2026
Company reach
INO GLOBAL says it operates across more than 30 countries and has offices in France, Mexico, Peru, Chile, and Colombia.ino.global · read 11 Oct 2026
Company scale
INO GLOBAL says 300 companies rely on its solutions and reports 6,000 users across diverse industries.ino.global · read 11 Oct 2026
Compliance
INO says its cloud provider is PCI DSS-compliant and that it runs regular security audits and vulnerability scans.ino.global · read 11 Oct 2026
Digital channel scope
omnichannelino.global · read 22 Sep 2026
Inbound calling
Yesino.global · read 22 Sep 2026
Integrations
The maker lists Salesforce, HubSpot, Zendesk, Zoho, a Chrome extension, APIs, and webhooks as integration options.ino.global · read 11 Oct 2026
Intended users
The maker presents the product for customer service, sales, technical support, and business process outsourcing teams.ino.global · read 11 Oct 2026
IVR builder
Yesino.global · read 22 Sep 2026
Outbound dialer
Yesino.global · read 22 Sep 2026
Product
INO CX is an all-in-one contact center platform for managing voice, messaging, email, SMS, payments, campaigns, supervision, and CRM integrations.ino.global · read 11 Oct 2026
Routing
Its ACD routes customers based on agent skills, availability, or priority, and its IVR supports custom call flows and self-service.ino.global · read 11 Oct 2026
Security
The security page describes TLS/SSL 1.2 and 1.3 encryption, private data routing, virtual firewalls, role-based access control, monitoring, and security alerts.ino.global · read 11 Oct 2026
Support
The pricing comparison lists 24/7 customer support, while the homepage also describes 24/7 support.ino.global · read 11 Oct 2026
Trial
INO says it does not offer a self-service free trial and instead offers a personalized demo.ino.global · read 11 Oct 2026
Usage charges
Usage-based features, including SMS or WhatsApp messaging volume, are billed according to consumption.ino.global · read 11 Oct 2026

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