Best Video Customer Support Software in 2026
Updated
In short: Zoho Assist is ranked #1 of 27 as of 4 October 2026, ahead of LiveCall and Blitzz Visual Remote Assistance. The best-ranked option with a free plan is LiveCall. The lowest first paid tier on this page is Cobrowse.io at $1.50/mo.
Video customer support software adds visual interaction to support conversations, giving agents ways to see or guide what a customer is doing. Compare co-browsing and screen sharing with video recording and visual annotation, then check customer platform support for compatibility with your setup. Included agent seats, free plans and paid-from prices can help you assess capacity and cost. LiveCall and Blitzz Visual Remote Assistance lead the ranking, followed by Zoho Assist and XMReality Remote Guidance. Weigh the interaction features and platform details against the kind of visual help your support team needs to provide.
27 video customer support software ranked on what their makers publish — plans and prices, free tiers, platforms and the facts on their own pages.
Recognised 40% · Phone app 26% · Documented 20% · Free plan 14% of the score
- 1 Zoho Assist iPhone + Android RecognisedPhone appDocumentedFree plan 7.9$10/mo
- 2 LiveCall iPhone + Android RecognisedPhone appDocumentedFree plan 7.8Free Screen sharing: YesCo-browsing: Yes
- 3 Blitzz Visual Remote Assistance iPhone + Android RecognisedPhone appDocumentedFree plan 7.0$175/mo Screen sharing: YesCo-browsing: YesVisual annotation: Yes
- 4 XMReality Remote Guidance iPhone + Android RecognisedPhone appDocumentedFree plan 7.0$35/mo Screen sharing: YesVisual annotation: Yes
- 5 Agentforce Contact Center iPhone + Android RecognisedPhone appDocumentedFree plan 6.9$50/mo Screen sharing: YesVisual annotation: Yes
- 6 Cobrowse.io iPhone + Android RecognisedPhone appDocumentedFree plan 6.9$1.50/mo Screen sharing: YesCo-browsing: YesVisual annotation: Yes
- 7 RemoteCall iPhone + Android RecognisedPhone appDocumentedFree plan 6.9$40.84/mo
- 8 SightCall Remote Visual Support iPhone + Android RecognisedPhone appDocumentedFree plan 6.8 Screen sharing: YesCo-browsing: YesVisual annotation: Yes
- 9 Glia CoBrowsing iPhone + Android RecognisedPhone appDocumentedFree plan 6.7 Screen sharing: YesCo-browsing: Yes
- 10 Help Lightning Remote Assistance iPhone + Android RecognisedPhone appDocumentedFree plan 6.7 Screen sharing: YesVisual annotation: Yes
- 11 Salesforce Visual Remote Assistant iPhone + Android RecognisedPhone appDocumentedFree plan 6.7$50/mo Screen sharing: YesVisual annotation: Yes
- 12 TechSee VIA Platform iPhone + Android RecognisedPhone appDocumentedFree plan 6.7 Screen sharing: YesCo-browsing: YesVisual annotation: Yes
- 13 Recursive Labs Visual Engagement Platform iPhone + Android RecognisedPhone appDocumentedFree plan 6.6 Screen sharing: YesCo-browsing: YesVisual annotation: Yes
- 14 ScreenMeet Remote Support iPhone + Android RecognisedPhone appDocumentedFree plan 6.6
- 15 Visual Assistance iPhone + Android RecognisedPhone appDocumentedFree plan 6.5 Screen sharing: YesVisual annotation: Yes
- 16 Viewabo iPhone + Android RecognisedPhone appDocumentedFree plan 6.4 Visual annotation: Yes
- 17 Median No phone app RecognisedPhone appDocumentedFree plan 6.3$25/mo Screen sharing: YesCo-browsing: YesVisual annotation: Yes
- 18 Grypp Universal CoBrowse No phone app RecognisedPhone appDocumentedFree plan 5.3 Screen sharing: NoCo-browsing: YesVisual annotation: Yes
- 19 SupportScreen No phone app RecognisedPhone appDocumentedFree plan 5.3 Screen sharing: YesCo-browsing: YesVisual annotation: Yes
- 20 Surfly No phone app RecognisedPhone appDocumentedFree plan 5.3 Screen sharing: YesCo-browsing: YesVisual annotation: Yes
- 21 ViiBE No phone app RecognisedPhone appDocumentedFree plan 5.3 Screen sharing: YesCo-browsing: YesVisual annotation: Yes
- 22 Cardina No phone app RecognisedPhone appDocumentedFree plan 5.1 Screen sharing: YesCo-browsing: YesVisual annotation: Yes
- 23 CobrowseApp No phone app RecognisedPhone appDocumentedFree plan 5.1 Co-browsing: YesVisual annotation: Yes
- 24 Fullview Cobrowsing No phone app RecognisedPhone appDocumentedFree plan 5.1 Screen sharing: YesCo-browsing: YesVisual annotation: Yes
- 25 OnSight RVX No phone app RecognisedPhone appDocumentedFree plan 5.0 Visual annotation: Yes
Is your app on this list?
Numbered spots on this list can be sponsored. They are labelled, and the editorial order and scores never change for payment.
Questions about this list
Which video customer support software is ranked first on Samsung Mobile US Press?
Zoho Assist is ranked #1 of 27 with a score of 7.9. LiveCall is second and Blitzz Visual Remote Assistance third.
How many of these have a free plan?
3 of the 25 on this page publish a free plan on their own pricing pages.
Which is the cheapest paid option?
On this page, Cobrowse.io has the lowest first paid tier we found: $1.50/mo.
How is this list ranked?
Ranked mobile-first: a phone app alongside the web or desktop product, a free tier and the depth of its documentation. Paid placements never change a rank.