SightCall Remote Visual Support

Plans and prices

Every plan, in full

On the record

API and SDKs

SightCall publishes REST API documentation in its Admin Portal, Android and iOS SDK references, and a JavaScript Front Library; some SDK material is restricted to tenant administrators.support.sightcall.com · read 15 Oct 2026

AR guidance

Users can draw annotations, point at components, measure objects, control a flashlight and edit images during sessions.sightcall.com · read 15 Oct 2026

Company facts

LinkedIn lists SightCall as privately held, founded in 2008, headquartered in San Francisco and employing 51–200 people.linkedin.com · read 15 Oct 2026

Compliance

SightCall states alignment with GDPR and CCPA and SOC 2 Type II audited controls; its pricing page also lists SOC 3, CSA STAR Level 1 and HIPAA compliance.sightcall.com · read 15 Oct 2026

Documentation

SightCall can create structured reports with transcriptions, notes, PDFs, timestamps, face blurring, downloads and media uploads.sightcall.com · read 15 Oct 2026

Documentation and support

The help center provides integration guides, troubleshooting articles, documentation, videos, webinars, live online training and in-person training; pricing lists 24/5 business support.support.sightcall.com · read 15 Oct 2026

Funding record

Crunchbase lists four SightCall investors, including Bpifrance and Level Equity Management, and identifies a Series B as the last funding round.crunchbase.com · read 15 Oct 2026

GetApp support and deployment

GetApp lists web, Android and iPhone/iPad deployment, with knowledge-base and email/help-desk support.getapp.com · read 15 Oct 2026

Google Play complaint

Google Play reviews include reports of invalid login codes and registration emails not arriving.play.google.com · read 15 Oct 2026

Integrations

Official integrations include Salesforce, Microsoft Dynamics, Zendesk, ServiceNow, SAP Field Service Management, Genesys, NICE, Microsoft Teams, Outlook and RealWear devices.support.sightcall.com · read 15 Oct 2026

Legal entity

The Google Play listing identifies the developer as Sightcall, Inc. and gives a Redwood City, California address.play.google.com · read 15 Oct 2026

Limit: app adoption

A Capterra reviewer said customers were confused by downloading the app, so the company switched to sending browser links.capterra.com · read 15 Oct 2026

Limit: connectivity dependence

G2’s review synthesis says performance can suffer when internet connections are unstable.g2.com · read 15 Oct 2026

Limit: feature gaps

Capterra reviews mention limited product evolution, missing ticket-history storage, weak text reading and a desire to send files or snapshots through chat.capterra.com · read 15 Oct 2026

Limit: pricing

G2 displays a five-dollar-sign perceived-cost indicator, and reviewer text says the price can be high for small businesses.g2.com · read 15 Oct 2026

Limit: screen freezes

A verified G2 reviewer reported that the screen sometimes gets stuck.g2.com · read 15 Oct 2026

Limit: session reconnection

A Capterra reviewer said a disconnected call could not be restarted locally and previous sessions could not be resumed after opening a new one.capterra.com · read 15 Oct 2026

Limit: storage configuration

A Capterra reviewer reported needing substantial Azure configuration for long-term media storage and not getting it working correctly.capterra.com · read 15 Oct 2026

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