OnSight RVX

Plans and prices

Every plan, in full

On the record

Browser access

The customer joins through a text link in their phone browser without downloading an app, creating an account, or signing in.hostcomm.net · read 9 Oct 2026

Capture and OCR

The platform captures high-resolution stills and can extract text from meters, data plates, and serial numbers using OCR.hostcomm.net · read 9 Oct 2026

Company history

Hostcomm says OnSight remote visual assistance has been in production since 2014.hostcomm.net · read 9 Oct 2026

Data security

The page says recordings and photos are stored on AWS in the account’s region, encrypted in transit and at rest, with a retention period the customer controls.hostcomm.net · read 9 Oct 2026

Integrations

The page lists Simpro, Talkdesk, Persona, and a REST API with webhooks; it says API and webhooks are on the Enterprise plan.hostcomm.net · read 9 Oct 2026

Intended users

The page names field-service companies, HVAC, solar and heat-pump installers, social-housing and property teams, insurers, utilities, and manufacturers as users.hostcomm.net · read 9 Oct 2026

Live guidance

Experts can draw, circle, point, and add text on live video, which the customer sees in real time.hostcomm.net · read 9 Oct 2026

Measurement

Its AR ruler uses the iPhone Pro LiDAR sensor for centimeter-accurate measurements, while other iPhones and Android use camera-based estimation.hostcomm.net · read 9 Oct 2026

Personal data

The page says no personal data is required to run a session.hostcomm.net · read 9 Oct 2026

Purpose

OnSight RVX lets an expert see through a customer’s or field worker’s phone camera in real time and guide them remotely.hostcomm.net · read 9 Oct 2026

Reports and recordings

RVX can record sessions and generate PDF reports with annotated screenshots, measurements, timestamps, and session notes.hostcomm.net · read 9 Oct 2026

Self-survey

Customers can complete a structured survey on their own, with AI extracting, tagging, and classifying the results.hostcomm.net · read 9 Oct 2026

Support

Hostcomm says it replies to product questions within one business day and offers phone support.hostcomm.net · read 9 Oct 2026

Trial

Hostcomm says a 30-day free trial is available and also describes a free trial on a live session.hostcomm.net · read 9 Oct 2026

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