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Cobrowse.io
The Apple listing gives Cobrowse.io LLC an address at 10 Allen Road, Wellesley, Massachusetts, United States.
What it is
Cobrowse.io is a collaborative browsing platform for customer-focused businesses. It lets human and AI agents navigate a customer’s web or mobile channel together in real time. Listed capabilities include live observation, remote control, full-device screen sharing, session replay, PDF co-browsing, voice and video, and mobile camera sharing. The service supports web and mobile applications and offers SDKs for web, iOS, Android, React Native, Flutter, .NET Mobile, macOS, and Windows. Its privacy model includes default data redaction and granular controls for AI agents. Integrations include Intercom, Zendesk, Talkdesk, Salesforce, Genesys, Freshdesk, Microsoft Dynamics 365, Five9, ServiceNow, and Amazon Connect. Custom agent integrations can connect with call handling, routing, queuing, and reporting systems. Customers can use a chosen cloud region or run the service on premises. Cobrowse.io lists ISO 27001, SOC 2 Type 2, GDPR, CCPA, and HIPAA-related compliance claims.
For and against
For
- Supports web and mobile customer channels
- Includes remote control and screen sharing
- Offers session replay and PDF co-browsing
- Provides many contact-center integrations
- Supports private cloud or on-premise hosting
Against
- No free plan is listed
- Paid plans start at $18/mo (annual)
- Custom pricing is required for enterprise options
The verdict
Cobrowse.io combines real-time co-browsing, agent controls, media sharing, and customer-support integrations. Its hosting choices and privacy controls may suit organizations with specific deployment or compliance requirements.
Who it suits
It suits customer-focused businesses that need agents to guide people through web or mobile experiences. It also fits teams seeking private hosting, SDK access, or contact-center integrations.
Plans and prices
Web co-browse
Web co-browsing · named agents
Read 15 Oct 2026 · cobrowse.io
Web and mobile co-browse
Web and mobile app co-browsing · named agents
Read 15 Oct 2026 · cobrowse.io
Named agents — web and mobile apps
Co-browse on web and mobile apps
Read 3 Oct 2026 · cobrowse.io
Named agents — web
Co-browse on web
Read 3 Oct 2026 · cobrowse.io
Custom
Large agent counts · alternate licensing · enablement services · 24/7 incident response
Read 15 Oct 2026 · cobrowse.io
On the record
- Agent tools
- The product includes laser pointer, annotations, drawing, remote control and full-device screen sharing.g2.com · read 15 Oct 2026
- AI co-browse
- The vendor offers AI-agent co-browsing so virtual agents can see customer screens and use visual guidance tools.cobrowse.io · read 15 Oct 2026
- API
- Public API documentation describes an agent SDK instance with configurable API location, authorization token and license key, including self-hosted endpoints.docs.cobrowse.io · read 15 Oct 2026
- Apple app requirements
- The Cobrowse.io iPhone/iPad app requires iOS 16 or later; the Mac version requires macOS 13 or later and Apple silicon.apps.apple.com · read 15 Oct 2026
- Browser requirements
- Web support covers Chrome 105+, Firefox 142+, Safari 11+, Opera 120+ and Edge 139+.docs.cobrowse.io · read 15 Oct 2026
- Changelog news
- The Android SDK changelog records version 3.17.1 on August 17, 2026, including a requirement for Kotlin 2.0 in the Compose SDK.github.com · read 15 Oct 2026
- Company founded
- LinkedIn lists Cobrowse as founded in 2018.linkedin.com · read 15 Oct 2026
- Company legal name
- The vendor identifies itself as Cobrowse.io LLC.cobrowse.io · read 15 Oct 2026
- Company size
- LinkedIn lists the company size as 11–50 employees.linkedin.com · read 15 Oct 2026
- Custom integration
- Custom agent integrations are designed to be white-label and fit existing call handling, routing, queuing and reporting workflows.cobrowse.io · read 15 Oct 2026
- Custom integrations
- Cobrowse says its custom agent integrations work with agent-facing software and can integrate with existing call handling, routing, queuing, and reporting.cobrowse.io · read 3 Oct 2026
- Deployment
- The maker says customers can host privately with their chosen cloud provider and region or fully on-premise.cobrowse.io · read 3 Oct 2026
- Documentation depth
- The documentation includes installation, feature guides, agent integrations, authentication, hosting, API reference, troubleshooting and security topics.support.cobrowse.io · read 15 Oct 2026
- Features
- The maker lists live observation, remote control, full device screen sharing, session replay, PDF co-browsing, voice and video, and mobile camera sharing among its feature spotlights.cobrowse.io · read 3 Oct 2026
- Free development account
- The documentation says users can register a free account for development and testing.docs.cobrowse.io · read 3 Oct 2026
- Free evaluation
- The JavaScript SDK repository describes the SDK as free to try and instructs users to create an account and free license key.github.com · read 15 Oct 2026
- Hosting regions
- Managed hosting is offered as global, EU and US-only processing/storage options in addition to self-hosting.support.cobrowse.io · read 15 Oct 2026
- Integrations
- Named integrations include Salesforce, Genesys, Zendesk, Talkdesk, Intercom and Freshworks.g2.com · read 15 Oct 2026
