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- CobrowseApp
On the recordRead 9 Oct 202620 facts
CobrowseApp
On the record
- Browser access
- The site says it works in any browser and requires no customer download.cobrowseapp.com · read 9 Oct 2026
- Chat and video
- The product offers live text chat and one-click escalation to a video call without the customer leaving the website.cobrowseapp.com · read 9 Oct 2026
- Company
- The homepage footer identifies Captiwate Inc. as the company behind CobrowseApp.cobrowseapp.com · read 4 Oct 2026
- Customer approval
- A user must approve a co-browse request with one click before the agent can guide them.cobrowseapp.com · read 4 Oct 2026
- Demo
- The site offers a 15-minute demo using the prospective customer's own site.cobrowseapp.com · read 9 Oct 2026
- Guidance tools
- Agents can use a focus pointer, circle, underline, and annotate elements on a user's screen.cobrowseapp.com · read 9 Oct 2026
- Integrations
- The site lists Salesforce, HubSpot, Zendesk, Slack, Microsoft Teams, and Segment.cobrowseapp.com · read 9 Oct 2026
- Intended users
- The product is presented for customer support, customer success, onboarding, and training teams.cobrowseapp.com · read 4 Oct 2026
- Live visibility
- Its dashboard shows active user sessions in real time and can filter them by page, company, user type, or behavior.cobrowseapp.com · read 9 Oct 2026
- Pricing
- The site says every plan includes unlimited co-browsing sessions, drawing tools, and screen control, and directs visitors to request pricing.cobrowseapp.com · read 4 Oct 2026
- Purpose
- CobrowseApp is presented as co-browsing software for customer support and customer success teams.cobrowseapp.com · read 9 Oct 2026
- Screen control
- Agents can request screen control, and the user approves the request with one click.cobrowseapp.com · read 9 Oct 2026
- Screen guidance
- Agents can request screen control, navigate pages, and use a focus pointer to draw, circle, underline, or annotate.cobrowseapp.com · read 4 Oct 2026
- Security and privacy
- The homepage displays SOC 2, ISO 27001, GDPR, and CCPA labels.cobrowseapp.com · read 9 Oct 2026
- Security claims
- The homepage displays SOC 2, ISO 27001, GDPR, and CCPA; it does not provide details about these claims there.cobrowseapp.com · read 4 Oct 2026
- Session limits
- The site says every plan includes unlimited co-browsing sessions, drawing tools, and screen control.cobrowseapp.com · read 9 Oct 2026
- Session monitoring
- The dashboard shows active user sessions in real time and can filter them by page, company, user type, or behavior.cobrowseapp.com · read 4 Oct 2026
- Setup
- The site says setup requires adding a single JavaScript snippet, with no SDKs or server-side changes.cobrowseapp.com · read 9 Oct 2026
