CobrowseApp
No phone app
5.1No. 23 of 27
in Video Customer Support Software
in Video Customer Support Software
- Recognised40% of the score20
- Phone app26% of the score0
- Documented20% of the score35
- Free plan14% of the score30
- Free plan
- Trial only
- Runs on
- Web
Summary
CobrowseApp is ranked #23 of 27 in video customer support software on Samsung Mobile US Press. It runs on Web. A free trial is offered.
Compared on video customer support software
- Co-browsing
- Yescobrowseapp.com
- Visual annotation
- Yescobrowseapp.com
- Customer platforms
- webcobrowseapp.com
Facts
- Purpose
- CobrowseApp lets support and customer success teams see users’ pages live and guide them during a conversation.cobrowseapp.com · 4 Oct 2026
- Setup
- Setup uses a JavaScript snippet added to a website or app; the site says no SDK or server-side changes are required.cobrowseapp.com · 4 Oct 2026
- Customer approval
- A user must approve a co-browse request with one click before the agent can guide them.cobrowseapp.com · 4 Oct 2026
- Screen guidance
- Agents can request screen control, navigate pages, and use a focus pointer to draw, circle, underline, or annotate.cobrowseapp.com · 4 Oct 2026
- Chat and video
- The product offers live text chat and one-click escalation to a video call without the customer leaving the website.cobrowseapp.com · 4 Oct 2026
- Session monitoring
- The dashboard shows active user sessions in real time and can filter them by page, company, user type, or behavior.cobrowseapp.com · 4 Oct 2026
- Integrations
- The site names Salesforce, HubSpot, Zendesk, Slack, Microsoft Teams, and Segment as supported tools.cobrowseapp.com · 4 Oct 2026
- Security claims
- The homepage displays SOC 2, ISO 27001, GDPR, and CCPA; it does not provide details about these claims there.cobrowseapp.com · 4 Oct 2026
- Pricing
- The site says every plan includes unlimited co-browsing sessions, drawing tools, and screen control, and directs visitors to request pricing.cobrowseapp.com · 4 Oct 2026
- Trial
- A free trial is available and no credit card is required; the site does not state the trial duration.cobrowseapp.com · 4 Oct 2026
- Intended users
- The product is presented for customer support, customer success, onboarding, and training teams.cobrowseapp.com · 4 Oct 2026
- Company
- The homepage footer identifies Captiwate Inc. as the company behind CobrowseApp.cobrowseapp.com · 4 Oct 2026
Best CobrowseApp alternatives
See all 12Zoho Assist No. 1 7.9 iPhone + Android$10/moLiveCall No. 2 7.8 iPhone + AndroidFreeBlitzz Visual Remote Assistance No. 3 7.0 iPhone + Android$175/moXMReality Remote Guidance No. 4 7.0 iPhone + Android$35/moAgentforce Contact Center No. 5 6.9 iPhone + Android$50/moCobrowse.io No. 6 6.9 iPhone + Android$1.50/mo
Where it ranks on Samsung Mobile US Press
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Sources
- cobrowseapp.com· checked 4 Oct 2026