Oracle Service

No phone app

6.4No. 50 of 99
in Help desk software

Recognised40% of the score65
Phone app26% of the score0
Documented20% of the score55
Free plan14% of the score30

Free plan: No
Runs on: Web

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Summary

Oracle Service is ranked #50 of 99 in help desk software on Samsung Mobile US Press. It runs on Web.

Oracle Service plans and pricing

All plans

Oracle Fusion Service Enterprise Cloud Service Not published Enterprise service request management · Pooled named-user licensing oracle.com · 19 Sept 2026

Compared on help desk software

Customer portal: Yesoracle.com

Company

Founded: 1977oracle.com · 4 Oct 2026
Headquarters: Austin, Texas, USAoracle.com · 4 Oct 2026

Best Oracle Service alternatives

See all 12

Vtiger Help Desk No. 1 9.6 iPhone + Android$12/mo Desk365 No. 2 9.5 iPhone + Android$12/mo Chatwoot No. 3 9.4 iPhone + Android$19/mo Intercom No. 4 8.6 iPhone + Android$19/mo Kustomer No. 5 8.5 iPhone + Android Freshdesk No. 6 8.2 No phone app$19/mo

Where it ranks on Samsung Mobile US Press

Best Help Desk Software in 2026#50 of 99
Best Customer Self-Service Software in 2026#41 of 42
Best Customer Service CRM Software in 2026#13 of 21

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Sources

oracle.com/cx/service/· checked 4 Oct 2026
oracle.com/ae/a/ocom/docs/corporate/pricing/oracle· checked 19 Sept 2026