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On the recordRead 15 Oct 202647 facts
EvantoDesk
EvantoDesk · Bristol, United Kingdom · founded 2017
Plans and prices
One simple price plan
Priced on request
Canned responses · Knowledge base (Help Docs) · Powerful automations · Collision detector
Read 22 Sep 2026 · evantodesk.com
Basic
$15usage-based
Free trial · cloud-based help desk · 21-day trial
Read 15 Oct 2026 · capterra.com
On the record
- API feature listing
- Capterra's feature catalog lists an API capability for EvantoDesk.capterra.com · read 15 Oct 2026
- Automations
- Workflow rules can perform automated ticket actions such as assigning a ticket and changing its priority.evantodesk.com · read 15 Oct 2026
- Bandwidth limitation
- Accounts using more than 500 MB per month, or far above the customer average, may be throttled or disabled.evantodesk.com · read 15 Oct 2026
- Cancellation limitation
- Cancellation deletes account content immediately and the terms say deleted data cannot be recovered.evantodesk.com · read 15 Oct 2026
- Collision detection
- The collision detector alerts agents when another agent is viewing, typing in, forwarding, or annotating the same ticket.evantodesk.com · read 15 Oct 2026
- Customer portal
- Noevantodesk.com · read 22 Sep 2026
- Customer surveys
- A customer-happiness survey plug-in collects feedback and supports agent performance comparisons.evantodesk.com · read 15 Oct 2026
- Documentation
- The support center contains workflow, billing, SPF/DKIM, email forwarding, SLA, integrations, reporting, ticket, widget, and domain articles.support.evantodesk.com · read 15 Oct 2026
- Email integration
- Users can forward messages to create tickets and issue assignment, note, and reply commands from email.evantodesk.com · read 15 Oct 2026
- Email tracking
- EvantoDesk reports whether outgoing email was delivered to the recipient inbox.evantodesk.com · read 15 Oct 2026
- Founder
- Simon Sewart is identified as EvantoDesk's founder.evantodesk.com · read 15 Oct 2026
- G2 review volume
- G2 displays two EvantoDesk reviews and says there are too few reviews to provide buying insights.g2.com · read 15 Oct 2026
- GetApp deployment
- GetApp describes EvantoDesk as cloud-based and lists web, Android, and iPhone/iPad support.getapp.com · read 15 Oct 2026
- GetApp integrations
- GetApp lists Mailchimp, Zapier, Meta for Business, and Twitter/X integrations.getapp.com · read 15 Oct 2026
- GetApp support channels
- GetApp lists email/help desk, phone, knowledge base, chat, and FAQs/forum support options.getapp.com · read 15 Oct 2026
- Help center
- Yesevantodesk.com · read 22 Sep 2026
- Integrations
- The maker names Basecamp and MailChimp as integrations; the support documentation also describes MailChimp list management.support.evantodesk.com · read 15 Oct 2026
- Knowledge base
- The optional knowledge-base plug-in supports customer-facing help articles and can run on a mapped subdomain.evantodesk.com · read 15 Oct 2026