Ticksy

Plans and prices

Every plan, in full

On the record

Included agent seats

1ticksy.com · read 22 Sep 2026

API access

Yesticksy.com · read 22 Sep 2026

API limit

The API documentation says API calls are limited to a maximum of 200 requests per minute.ticksy.com · read 11 Oct 2026

Branding

Customers can use a custom subdomain, add a logo and customize colors.ticksy.com · read 11 Oct 2026

Company history

The site footer shows Copyright © 2010–2026 Ticksy.ticksy.com · read 11 Oct 2026

Customer portal

Yesticksy.com · read 22 Sep 2026

Custom fields

Ticket submission forms can include required text, multiline and dropdown custom fields.ticksy.com · read 11 Oct 2026

Email piping

Customers can open tickets using designated email addresses configured for the account.ticksy.com · read 11 Oct 2026

Help center

Yesticksy.com · read 22 Sep 2026

Integrations

Ticksy lists Envato Market, Easy Digital Downloads, Themely Marketplace and Freemius for purchase verification.ticksy.com · read 11 Oct 2026

Knowledgebase

The knowledgebase supports unlimited articles organized into one or more categories and is included with Ticksy.ticksy.com · read 11 Oct 2026

Languages

The site lists English (US and UK), Spanish, French, Italian, Norwegian, Estonian, Dutch and Traditional Chinese as supported languages.ticksy.com · read 11 Oct 2026

Notifications

Ticksy sends email notifications for new tickets and replies and provides an on-site panel for ticket assignments, comment likes, notes and announcements.ticksy.com · read 11 Oct 2026

Privacy compliance

Ticksy says it adheres to GDPR-EU and GDPR-UK data protection rules.ticksy.com · read 11 Oct 2026

Product

Ticksy describes itself as a help desk for customers, Envato authors, freelancers, business owners and educators.ticksy.com · read 11 Oct 2026

Security and privacy

Ticksy’s privacy policy says personal information is protected with access controls, username and password authentication, two-factor authentication and encryption where appropriate.ticksy.com · read 11 Oct 2026

Support

Ticksy lists a support site and phone number +1-208-481-8061.ticksy.com · read 11 Oct 2026

Ticket automation

Yesticksy.com · read 22 Sep 2026

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