- Home
- Help desk software
- Tender Support
On the recordRead 11 Oct 202620 facts
Tender Support
Plans and prices
Standard
$49a month
One agent included · Additional agents $20/month · Email support · Knowledge base
Read 11 Oct 2026 · tenderapp.com
Pro
$99a month
One agent included · Additional agents $20/month · Private site · Dedicated priority support
Read 11 Oct 2026 · tenderapp.com
On the record
- Included agent seats
- 1tenderapp.com · read 20 Sep 2026
- API
- Tender documents a JSON REST API for managing discussions, accessible from an HTTP client with a valid login to a Tender site.help.tenderapp.com · read 11 Oct 2026
- API access
- Yestenderapp.com · read 20 Sep 2026
- Collect requests
- Tender collects support requests from email and the web into a dedicated support site where customers can start and track discussions.tenderapp.com · read 11 Oct 2026
- Customer portal
- Yestenderapp.com · read 20 Sep 2026
- Customization
- Tender sites can use a custom domain and be customized with CSS and JavaScript.tenderapp.com · read 11 Oct 2026
- Email support
- Tender can forward support email into discussions and send replies from the customer’s email address.tenderapp.com · read 11 Oct 2026
- Forums
- Tender sites can show public discussions in a forum-like area, or keep support discussions private.tenderapp.com · read 11 Oct 2026
- Help center
- Yestenderapp.com · read 20 Sep 2026
- Integrations
- Tender’s support documentation describes integrations with GitHub Issues, Lighthouse, and Slack.help.tenderapp.com · read 11 Oct 2026
- Knowledge base
- Tender provides searchable knowledge base articles and suggests relevant articles as customers write support requests.tenderapp.com · read 11 Oct 2026
- Maker
- The site identifies ENTP as the maker and says Tender has been operating since 2009.tenderapp.com · read 11 Oct 2026
- Product
- Tender is a hosted customer support web application with a help desk, knowledge base, and forums.tenderapp.com · read 11 Oct 2026
- Reporting
- Reports can show incoming discussions by week, month, or year, including response time, responder, and resolution time.tenderapp.com · read 11 Oct 2026
- Security
- Tender’s API documentation says API connections must use TLS v1.2.help.tenderapp.com · read 11 Oct 2026
- Shared inbox
- Yestenderapp.com · read 20 Sep 2026
- Team workflow
- Teams can organize discussions into queues, assign them to staff, and receive notifications when issues are added to queues.tenderapp.com · read 11 Oct 2026
- Ticket automation
- Yestenderapp.com · read 20 Sep 2026
