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Emplifi

Emplifi · Columbus, Ohio, United States · founded 2021

Plans and prices

Social Marketing Essential

$1,249a month

Manage social channels · publish, engage, and respond · reports

Social Marketing Advanced

$2,499a month

Team workflows · AI tools and insights · ROI measurement

Essential

$1,249a month

social publishing · engagement · AI co-pilot · reporting

Advanced

$2,499a month

team workflows · AI Reply Assistant · AI Image Scoring · ReportBuilder

Social Commerce Essential

Priced on request

ratings and reviews · visual reviews and Q&A · AI labeling and sentiment · moderation and translation

Social Care Advanced

Priced on request

AI case summarization · reply assistance · Salesforce integration · care analytics

Social Care Essential

Priced on request

unified inbox · DMs/comments/mentions · response-time management · care analytics

Intelligent

Priced on request

advanced analytics · API access · AI Composer Brand Voice · AI Object Detection

Social Marketing Intelligent

Priced on request

Advanced analytics · API access · enterprise governance and team controls

Every plan, in full

On the record

AI
Emplifi says its proprietary intelligence layer is trained on over 5 trillion data points and powers more than 50 native AI products.emplifi.io · read 9 Oct 2026
API access
The public API is not enabled by default and must be requested through Emplifi Support or a customer-success manager.docs.emplifi.io · read 21 Oct 2026
API authentication
The API supports token-and-secret Basic HTTP authentication and OAuth 2.0 authorization-code flow.docs.emplifi.io · read 21 Oct 2026
API documentation
The API reference documents REST access, OAuth steps, authorization codes, access tokens, refreshing and revocation, but access is restricted to Emplifi customers.api.emplifi.io · read 21 Oct 2026
App limitation
The mobile listing explains that Instagram restricts direct publishing of Stories from external applications, requiring asset download and notification workflows.apps.apple.com · read 21 Oct 2026
Approval workflows
Yesemplifi.io · read 20 Sep 2026
Audience
Emplifi says the platform is built for enterprise organizations seeking to consolidate their technology stack and align marketing, ecommerce, and customer service teams.emplifi.io · read 9 Oct 2026
Commerce
Its Social Commerce solution includes user-generated content, ratings and reviews, and influencer management.emplifi.io · read 9 Oct 2026
Company size
LinkedIn lists Emplifi as privately held with 501–1,000 employees and headquarters in Columbus, Ohio.linkedin.com · read 21 Oct 2026
Customer care
Social Customer Care centralizes social conversations and supports faster issue resolution through an AI-enabled inbox.emplifi.io · read 21 Oct 2026
Customer data
Emplifi states that customer data is not used to train its AI models unless explicitly agreed upon.emplifi.io · read 9 Oct 2026
Documentation and support
Documentation includes API references, integration guides, privacy and compatibility material, while support is provided through customer support and customer-success contacts.docs.emplifi.io · read 21 Oct 2026
Google Play listing
The Android listing shows 5K+ downloads and does not display a rating in the reviewed page.play.google.com · read 21 Oct 2026
Influencer management
Influencer tools provide creator discovery, fraud detection, campaign management, product seeding and campaign reporting.emplifi.io · read 21 Oct 2026
Integrations
Emplifi advertises direct API access and integrations with existing technology stacks, while documentation lists commerce, loyalty, visual-marketing, SMS, ESP and other connectors.emplifi.io · read 21 Oct 2026
Licence
Emplifi presents a proprietary enterprise SaaS platform rather than open-source software.emplifi.io · read 21 Oct 2026
Limit: analytics customization
TrustRadius reviewers report limited Unified Analytics customization, especially widget configuration and comparing time periods.trustradius.com · read 21 Oct 2026
Limit: automation and support
Reviewers request stronger AI and automation capabilities and faster customer-service follow-up.trustradius.com · read 21 Oct 2026

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