The Respond.io homepage
Score8.4
Rank#24 of 257
From$79/mo
Free planNo
Free trialYes
Runs onAndroid, API, iOS, Web

Summary

Respond.io is ranked #24 of 257 in chatbot builders on Samsung Mobile US Press, made by Respond.io (Kuala Lumpur, Malaysia). It runs on Android, API, iOS, Web. There is no free plan. A free trial is offered. Paid plans start at $79/mo.

Respond.io plans and pricing

All plans
Starter $79/mo $79/month; $948/yr (billed yearly) 5 users · Unlimited monthly active contacts · 5,000 AI credits · Team and custom inboxes · Mobile app · AI Prompt and AI Assist · Basic reports · 2FA respond.io · 29 Sept 2026
Growth $159/mo $159/month; $1,908/yr (billed yearly) 10 users · Starts with 1,000 monthly active contacts · Starts with 10,000 AI credits · Broadcasts · Workflows automation · AI Agents · Advanced reports · Zapier and Make integrations · Developer API respond.io · 29 Sept 2026
Advanced $279/mo $279/month; $3,348/yr (billed yearly) 10 users · Starts with 1,000 monthly active contacts · Starts with 20,000 AI credits · Phone and email masking · Multiple workspaces · HTTP requests in workflows · Webhooks · SSO · Custom channels respond.io · 29 Sept 2026
Enterprise Not published Unlimited users · Custom Monthly Active Contacts respond.io · 22 Sept 2026
Enterprise Not published Custom Unlimited users · Higher workspace limit · Higher API rate limits · Starts with 40,000 AI credits respond.io · 29 Sept 2026

Compared on chatbot builders

Free plan
Norespond.io
Paid from
$79/morespond.io

Facts

Free plan
Norespond.io · 22 Sept 2026
Paid from
79respond.io · 22 Sept 2026
Product
Respond.io is a customer conversation platform for managing chats, calls, and campaigns across channels, with human teams and AI Agents working together.respond.io · 29 Sept 2026
Audience
The company describes the platform as built for mid-market B2C businesses with high-volume customer conversations.respond.io · 29 Sept 2026
AI and sales
AI Agents can answer enquiries, qualify leads, update CRMs, recommend products, book appointments, and route conversations.respond.io · 29 Sept 2026
Unified inbox
The platform brings WhatsApp Business Calls, Messenger Calls, VoIP, messages, and emails into the same customer thread.respond.io · 29 Sept 2026
Integrations
Listed integrations include WhatsApp Business Platform, TikTok, Facebook Messenger, HubSpot, Salesforce, Google Calendar, Calendly, Zapier, and Google Sheets.respond.io · 29 Sept 2026
Security certifications
Respond.io states that it is GDPR compliant and ISO 27001 certified.respond.io · 29 Sept 2026
Data protection
The security page says data is encrypted in transit with 256-bit SSL/TLS and at rest with 256-bit AES, and databases are backed up daily.respond.io · 29 Sept 2026
Support
The site advertises 24/7 human and AI support and lists scheduled success calls and an onboarding program among plan features.respond.io · 29 Sept 2026
Plan limits
The pricing page lists 5 users on Starter, 10 on Growth and Advanced, and unlimited users on Enterprise.respond.io · 29 Sept 2026
Usage charges
WhatsApp fees are excluded from the subscription and are charged by Meta based on usage.respond.io · 29 Sept 2026
Trial
The pricing page offers a free 7-day trial and says no credit card is needed.respond.io · 29 Sept 2026
Availability
Respond.io says it serves over 10,000 brands across more than 180 countries.respond.io · 29 Sept 2026

Company

Founded
2017respond.io · 28 Sept 2026
Headquarters
Kuala Lumpur, Malaysiarespond.io · 28 Sept 2026

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