Best Social Customer Service Software in 2026
Updated
34ranked
0free plans on this page
€12/molowest paid tier
9 Oct 2026last checked
Recognised 40% · Phone app 26% · Documented 20% · Free plan 14% of the score
- 26 BrandBastion Agent+ No phone app RecognisedPhone appDocumentedFree plan 5.4 Unified social inbox: YesComment management: Yes
- 27 Juphy No phone app RecognisedPhone appDocumentedFree plan 5.4$19/mo
- 28 Statusbrew No phone app RecognisedPhone appDocumentedFree plan 5.4 Social accounts: 5
- 29 Insta24 No phone app RecognisedPhone appDocumentedFree plan 5.3€12/mo Social accounts: 1Unified social inbox: YesComment management: Yes
- 30 Verint Social No phone app RecognisedPhone appDocumentedFree plan 5.3 Unified social inbox: Yes
- 31 Emplifi No phone app RecognisedPhone appDocumentedFree plan 5.2$1,249/mo
- 32 SVARA No phone app RecognisedPhone appDocumentedFree plan 5.1$89/mo Social accounts: 1Unified social inbox: YesComment management: Yes
- 33 Social Serve Social Inbox No phone app RecognisedPhone appDocumentedFree plan 5.0 Unified social inbox: YesComment management: Yes
- 34 Sprinklr Service No phone app RecognisedPhone appDocumentedFree plan 5.0
Compare all 9 in a table
| # | App | Score | Free plan | From | Free plan | Paid from | Social accounts | Unified social inbox |
|---|---|---|---|---|---|---|---|---|
| 26 | BrandBastion Agent+ | 5.4 | No | — | No | — | — | Yes |
| 27 | Juphy | 5.4 | No | $19/mo | No | — | — | — |
| 28 | Statusbrew | 5.4 | No | — | No | — | 5 | — |
| 29 | Insta24 | 5.3 | No | €12/mo | No | — | 1 | Yes |
| 30 | Verint Social | 5.3 | No | — | — | — | — | Yes |
| 31 | Emplifi | 5.2 | No | $1,249/mo | No | — | — | — |
| 32 | SVARA | 5.1 | No | $89/mo | No | — | 1 | Yes |
| 33 | Social Serve Social Inbox | 5.0 | No | — | No | — | — | Yes |
| 34 | Sprinklr Service | 5.0 | No | — | No | — | — | — |
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