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On the recordRead 15 Oct 202640 facts
Grade.us
Grade.us · Bellevue, Washington · founded 2013
Plans and prices
Small Business
$99a month
1 location · 14-day free trial
Read 15 Oct 2026 · grade.us
Multi Location
$60a month
2–10 locations and higher volume tiers · 14-day free trial
Read 15 Oct 2026 · grade.us
Agency
Priced on request
10+ seats
Read 21 Sep 2026 · grade.us
White Label Premium
$440a year
Adds agency or reseller branding to the dashboard
Read 21 Sep 2026 · grade.us
White Label Premium dashboard add-on
$440a year
Dashboard logo · SSL certificate · dedicated hosting · free at 100 seats
Read 15 Oct 2026 · grade.us
On the record
- Acquisition news
- Insight Integrity announced on December 3, 2025 that it acquired GatherUp and Grade.us and combined them with The Transparency Company.gatherup.com · read 15 Oct 2026
- API authentication
- The API documentation specifies API-key authorization and user/profile create, update, delete and listing operations.api.grade.us · read 15 Oct 2026
- API availability
- The pricing page says API access and profile creation through the API require Agency-level access or higher during trial arrangements.grade.us · read 15 Oct 2026
- Company facts
- LinkedIn lists Grade.us as privately held, founded in 2013, headquartered in Bellevue, Washington, with 11–50 employees.linkedin.com · read 15 Oct 2026
- Documentation
- The public API reference is labeled version 1.0 and the help center provides searchable setup articles such as Review Funnel guidance.api.grade.us · read 15 Oct 2026
- Hosted deployment
- TrustRadius lists Grade.us deployment as SaaS and says there is no mobile application.trustradius.com · read 15 Oct 2026
- Integrations
- Official integrations include Google Sheets, Constant Contact, QuickBooks Online, Google Business Profile, Facebook and Zapier.grade.us · read 15 Oct 2026
- Legal entity
- The privacy policy identifies GatherUp, LLC, doing business as Grade.us, with a Walnut Creek, California address.grade.us · read 15 Oct 2026
- Limit: pricing
- Reviewers report price increases, seat minimums and costs that can be difficult for smaller agencies; Capterra says there is no free tier.capterra.com · read 15 Oct 2026
- Limit: reporting and customization
- Reviewers cite a less visual dashboard, a learning curve for reports and limited customization across multiple profiles.capterra.com · read 15 Oct 2026
- Limit: service guarantees
- The terms disclaim uninterrupted service and state that paid fees are nonrefundable and data may be deleted after cancellation.grade.us · read 15 Oct 2026
- Limit: SMS and integrations
- Independent reviews mention SMS links sometimes failing or pointing to static URLs and occasional integration breakage.getapp.com · read 15 Oct 2026
- Limit: support complaints
- Some Trustpilot reviewers allege slow or absent support, cancellation problems and continued card charges.trustpilot.com · read 15 Oct 2026
- Listings management
- Grade.us offers listings cleanup and creation through a stated Whitespark partnership with a one-time fee and no subscription contract.grade.us · read 15 Oct 2026
- Location limit
- 10grade.us · read 21 Sep 2026
- Praise: ease and automation
- Independent reviewers repeatedly praise the intuitive setup, automated review requests, one-dashboard aggregation and white-label agency workflow.getapp.com · read 15 Oct 2026
- Praise: support
- G2 and TrustRadius reviewers frequently describe customer support as responsive and helpful during setup and troubleshooting.g2.com · read 15 Oct 2026
- Privacy and compliance
- Its privacy policy names GDPR processing commitments, incident notification procedures and subprocessors including AWS, Twilio, SendGrid, Chargebee and HubSpot.grade.us · read 15 Oct 2026