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Goodfeedback
Goodfeedback · founded 2025
What it is
Goodfeedback is an AI-powered review management platform for businesses collecting and responding to customer feedback. Branded QR codes and links can send happy customers to review sites and unhappy customers to private feedback forms. Listed sources include Google Maps, Tripadvisor, Trustpilot, Yelp, and custom links, with syncing integrations for Google My Business, Tripadvisor, Trustpilot, and Yelp. AI can create personalized Google review replies automatically or with one click. A quality gate blocks inappropriate replies and flags suspicious AI patterns for manual review. The dashboard tracks ratings, response rates, and trends across locations, with PDF export and monitoring alerts. Goodfeedback runs on the web and through an API. Paid plans include a 7-day trial without a credit card. Starter costs €19/mo for one location and 100 monthly Google AI replies; Professional costs €49/mo; Business starts at €129/mo.
For and against
For
- Branded QR codes and feedback links
- AI replies for Google reviews
- Dashboard with PDF report export
- Monitoring alerts included
- Seven-day trial without credit card
Against
- No free plan
- Unused AI credits do not roll over
- AI output may contain errors
- Starter supports one location
The verdict
Goodfeedback combines review collection, syncing, analytics, and AI-assisted responses in a web and API service. Businesses should review generated replies before publishing and choose a plan based on location and reply limits.
Who it suits
It suits businesses that want QR-based feedback collection, review monitoring, analytics, and assisted replies. The listed customer segments include doctors, hotels, restaurants, dentists, home services, agencies, and multi-location businesses.
Plans and prices
Free Trial
1 business location · 1 feedback page · unlimited QR printing · 5 AI replies
Read 14 Oct 2026 · goodfeedback.org
Starter
1 business location · 2 feedback pages · unlimited QR printing · 100 Google AI replies/month
Read 14 Oct 2026 · goodfeedback.org
Professional
5 business locations · 10 feedback pages · unlimited QR printing · 500 Google AI replies/month
Read 14 Oct 2026 · goodfeedback.org
Business
20 business locations · unlimited feedback pages · unlimited QR printing · 3,000 Google AI replies/month
Read 14 Oct 2026 · goodfeedback.org
On the record
- AI reply languages
- The AI reply feature lists support for more than 20 languages, including English, French, Arabic, Spanish, German, Italian, Portuguese, Japanese, Korean, Chinese, Russian, Turkish, Indonesian, Hindi and Bengali.goodfeedback.org · read 14 Oct 2026
- AI responses
- Its AI generates personalized replies to Google reviews, either automatically or with one click.goodfeedback.org · read 4 Oct 2026
- AI review replies
- Its AI reads Google review text, star rating, author and previous replies, then drafts a response in the review language and an appropriate tone.goodfeedback.org · read 14 Oct 2026
- AI sentiment analysis
- GoodFeedback analyzes feedback sentiment and produces insights intended to help businesses identify trends.goodfeedback.org · read 14 Oct 2026
- AI usage terms
- The terms say AI-generated output may contain errors and customers are responsible for reviewing content before publishing where applicable.goodfeedback.org · read 4 Oct 2026
- Analytics
- A single dashboard tracks ratings, response rates, and review trends across locations, with PDF report export.goodfeedback.org · read 4 Oct 2026
- API availability
- Custom integrations and API access are offered to enterprise customers through the sales team.goodfeedback.org · read 14 Oct 2026
- Auto-reply bot
- An automatic reply bot can publish Google-review responses on a schedule without manual posting for each review.goodfeedback.org · read 14 Oct 2026
- Company scale claim
- The company page claims more than 10,000 active businesses, 50 million reviews analyzed, 99.9% uptime and customers in more than 150 countries.goodfeedback.org · read 14 Oct 2026
- Compliance claim
- The legal page claims GDPR and CCPA compliance, annual SOC 2 Type II audits and ISO 27001 certification.goodfeedback.org · read 14 Oct 2026
- Credit rollover
- Unused AI credits do not roll over to the next billing period.goodfeedback.org · read 4 Oct 2026
- Customer segments
- The documentation describes use for single-location businesses through multi-branch chains, and the site lists solutions for doctors, hotels, restaurants, dentists, home services, multi-location businesses, and agencies.goodfeedback.org · read 4 Oct 2026
- Dashboard analytics
- The product dashboard tracks ratings, response rates, feedback trends and sentiment across locations.goodfeedback.org · read 14 Oct 2026
- Documentation depth
- The documentation includes getting-started guides, feature articles, integrations, billing, account settings, team permissions, multi-location and FAQs.goodfeedback.org · read 14 Oct 2026
- Enterprise options
- The contact page says custom integrations and API access are available for enterprise customers.goodfeedback.org · read 4 Oct 2026
- Feedback collection
- It creates branded QR codes and links that route happy customers to review platforms and unhappy customers to private feedback forms.goodfeedback.org · read 4 Oct 2026
- Feedback routing
- The feedback flow sends positive experiences toward public review pages and directs neutral or negative experiences to private feedback forms.goodfeedback.org · read 14 Oct 2026
- Independent description: AI bot
- The LinkedIn post says the AI review bot can automatically produce professional replies to Google reviews.linkedin.com · read 14 Oct 2026
