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REVIEWS.io
REVIEWS.io · Leicester, United Kingdom · founded 2012
What it is
REVIEWS.io is a web service for collecting and displaying customer reviews. Businesses can send invitations by email and SMS, receive monitoring alerts, use AI response assistance, and show feedback through review widgets. Listed review sources include REVIEWS.io, Google Local, Trustpilot, Yelp, Tripadvisor, Etsy, Shopify App Store and custom third-party sites, along with ReviewCentre, Houzz, Check-a-Trade, Yell.com, Yellow Pages, Cargurus, Cars.com, BBB, Salesforce, Highya, ProductReview.com.au, Sitejabber, Idealo, Billiger.de and Trusted Shops. The Free plan costs nothing and includes 25 review invites per month. Essentials includes 300 invites; Start-Up includes 1,500 invites and 100 SMS invites monthly; Grow includes 5,000 invites, 100 SMS invites and 100 survey replies monthly; Plus includes 10,000 invites, 100 SMS invites and 100 survey replies monthly. The service offers a 14-day trial. Its maker, REVIEWS.io, was founded in 2012 and is headquartered in Leicester, United Kingdom.
For and against
For
- Free plan includes 25 monthly review invites.
- Invitations can go by email and SMS.
- Monitoring alerts are available.
- AI assistance supports review responses.
- Widgets can display customer feedback.
Against
- Free plan is limited to 25 invites monthly.
- Web is the only listed platform.
The verdict
REVIEWS.io combines review invitations, monitoring, response assistance and display widgets, with plan capacities that scale by invitation volume. Compare the listed monthly allowances and confirm pricing for tiers beyond Free before choosing.
Who it suits
REVIEWS.io suits businesses that want to request and display customer reviews across a range of listed sources. Its plans offer different invitation volumes, with SMS invitations and survey replies included in specified tiers.
Plans and prices
Free
25 review invites per month
Read 21 Sep 2026 · support.reviews.io
Free (Shopify only)
25 review invites/month · basic review collection · Shopify App Store only
Read 15 Oct 2026 · support.reviews.io
Essentials
300 review invites/month · product and company reviews · photo and video collection
Read 15 Oct 2026 · reviews.io
Start-Up
1,500 review invites/month · Google Seller Ratings · Google Rich Snippets · review importing
Read 15 Oct 2026 · reviews.io
Grow
5,000 review invites/month · Reputation Manager · AI review summary · competitor analysis
Read 15 Oct 2026 · reviews.io
Plus
10,000 review invites/month · API access · AI review replies · translation
Read 15 Oct 2026 · reviews.io
On the record
- API availability
- The public API is restricted to the Plus package.developer.reviews.io · read 15 Oct 2026
- API functions
- Documented API endpoints queue invitations, retrieve company reviews and retrieve product reviews by store and SKU.support.reviews.io · read 15 Oct 2026
- Company headquarters and size
- LinkedIn lists Leicester, England as headquarters and company size of 51–200 employees.linkedin.com · read 15 Oct 2026
- Company legal entity
- The UK Companies House record lists CLEARER.IO UK LTD, formerly named REVIEWS.IO LTD from July 2022 to April 2025.find-and-update.company-information.service.gov.uk · read 15 Oct 2026
- Data hosting
- The privacy policy states that data is stored in the region collected, with servers in the UK, EU, USA and Australia.reviews.io · read 15 Oct 2026
- Data-processing terms
- The data-processing agreement references GDPR/CCPA assistance, standard contractual clauses and security audits, including acceptance of recent ISO 27001 or SOC 2 reports where applicable.reviews.io · read 15 Oct 2026
- Developer documentation
- The developer hub documents invitation, tagging, unsubscribe and webhook endpoints; webhooks POST review-submission data to customer systems.developer.reviews.io · read 15 Oct 2026
- Documentation depth
- The support centre lists more than 1,500 help articles and includes integration, widget, moderation and API guidance.reviews.io · read 15 Oct 2026
- Google distribution
- REVIEWS.io identifies itself as a Google Review Partner and supports Google Seller Ratings, Product Ratings and rich snippets.support.reviews.io · read 15 Oct 2026
- Integrations
- The integration catalogue covers Shopify, BigCommerce, WooCommerce, Magento, Klaviyo, Gorgias, Zendesk, TikTok Shop, Shop, Firework, Boost Commerce and other ecommerce and marketing tools.support.reviews.io · read 15 Oct 2026
- Licence
- REVIEWS.io is proprietary closed-source software and does not publish its application source under an open-source licence.faun.dev · read 15 Oct 2026
- Limit: paywalled features
- G2 reviewers repeatedly say advanced capabilities are placed behind higher-priced plans and can be expensive for smaller businesses.g2.com · read 15 Oct 2026
- Limit: setup and widgets
- G2 reviews mention difficult setup, widget customization limits or widgets conflicting with existing site layouts.g2.com · read 15 Oct 2026
- Limit: Shopify app
- A Shopify reviewer reports clunky theme integration, widget compatibility problems and pricing that is not transparent in the App Store listing.apps.shopify.com · read 15 Oct 2026
- Limit: Trustpilot complaints
- Trustpilot complaints include alleged unexpected charges, plan changes, moderation disputes, support failures and rich-snippet functionality not working for some customers.trustpilot.com · read 15 Oct 2026
- Notable news
- REVIEWS.io announced a redesigned Reputation Manager on August 7, 2026, adding guided setup while retaining invitation distribution, third-party platform management and complaint handling.updates.reviews.io · read 15 Oct 2026
- Ownership and funding
- The company was acquired by AppHub and is now associated with Clearer.io; the Leicester guide describes the pre-acquisition business as bootstrapped without outside investment.crunchbase.com · read 15 Oct 2026
- Praise: Capterra reviewers
- Capterra reviewers praise Google SEO benefits, review ownership, review booster campaigns and perceived value versus Trustpilot.capterra.com · read 15 Oct 2026
