On the recordRead 29 Sep 202617 facts
GoodRep
GoodRep · Durango, Colorado, United States
Plans and prices
Essential
$39a month
Up to 1 location · Google, Facebook & Yelp · unified inbox · AI reply drafts
Read 29 Sep 2026 · goodrep.io
Pro
$69a month
Up to 3 locations · Essential features · monthly email reports · response rate tracking
Read 29 Sep 2026 · goodrep.io
Agency
$199a month
Up to 10 locations · Pro features · white-label reports · custom report branding
Read 29 Sep 2026 · goodrep.io
Enterprise
$299a month
Up to 25 locations · Agency features · white-label reports · priority support
Read 29 Sep 2026 · goodrep.io
On the record
- AI drafts
- GoodRep suggests review replies in the user's brand voice, which users can edit and approve before posting.goodrep.io · read 29 Sep 2026
- Audience
- GoodRep identifies local operators, franchise groups, and agencies as its intended users.goodrep.io · read 29 Sep 2026
- Location limit
- 1goodrep.io · read 22 Sep 2026
- Payments
- Stripe handles subscriptions and billing through hosted Checkout and Customer Portal pages; GoodRep says it does not store or process raw payment card data.goodrep.io · read 29 Sep 2026
- Product
- GoodRep is browser-based review management software for local businesses and agencies, with review monitoring, reply management, review requests, and analytics in one dashboard.goodrep.io · read 29 Sep 2026
- Reply management
- Users can approve and post replies to Google and Facebook reviews from GoodRep; posting Yelp replies from GoodRep is not available yet.goodrep.io · read 29 Sep 2026
- Reporting
- Analytics include rating trends, response rates, competitor benchmarking, PDF reports, and an SEO health score per location.goodrep.io · read 29 Sep 2026
- Review requests
- GoodRep supports email and SMS review requests, shareable review links, and automated email requests after completed Square payments.goodrep.io · read 29 Sep 2026
- Review sources
- It connects Google Business Profile, Facebook Pages, and Yelp to show reviews in a unified inbox.goodrep.io · read 29 Sep 2026
- Security
- GoodRep says passwords are stored as bcrypt hashes, sessions are scoped to an organization, and connections between the browser and providers use HTTPS/TLS.goodrep.io · read 29 Sep 2026
- SMS conditions
- SMS review requests are included in paid plans after customers opt in, and carrier approval is required for a dedicated number.goodrep.io · read 29 Sep 2026
- Paid from
- 39goodrep.io · read 22 Sep 2026
- Support
- GoodRep provides support by email at [email protected] and says it typically responds within one business day.goodrep.io · read 29 Sep 2026
- Trial
- The Essential plan includes a 14-day free trial with no credit card required.goodrep.io · read 29 Sep 2026
- Yelp limit
- Yelp's Fusion API provides up to three recent review excerpts per business location, rather than full Yelp review history.goodrep.io · read 29 Sep 2026