marv.Inbox

Plans and prices

Every plan, in full

On the record

Account and billing

Customers connect their own WhatsApp Business account, Meta bills messaging at its own rates, and marv.Inbox says it does not add a per-message markup.marvinbox.com · read 9 Oct 2026

AI and automation

The product offers AI-assisted replies, workflow tools, smart routing, and workflow automation tools.marvinbox.com · read 9 Oct 2026

Certifications

The maker states it holds no security certification and is not SOC 2 or ISO 27001 certified.marvinbox.com · read 9 Oct 2026

Data retention on Coexistence

For a Coexistence connection, the maker says Meta syncs the most recent six months of WhatsApp messages and contacts with a WhatsApp number, excluding group chat messages.marvinbox.com · read 9 Oct 2026

Developer API

The production REST API uses OAuth2 and supports signed webhooks, and the maker says it is not gated to a higher plan.marvinbox.com · read 9 Oct 2026

HIPAA and audit limits

The maker says it does not offer a HIPAA Business Associate Agreement and publishes no penetration test report or third-party audit.marvinbox.com · read 9 Oct 2026

Integrations

Listed integrations include Boss CRM, HubSpot, Salesforce, Pipedrive, Zoho CRM, monday.com, WooCommerce, Shopify, Google Calendar, Calendly, Google Drive, and Notion; connectors are enabled per workspace by the marv.Inbox team according to plan.marvinbox.com · read 9 Oct 2026

Intended teams

The maker describes the product as built for teams of 2 to 50 people handling support, sales, and operations together.marvinbox.com · read 9 Oct 2026

Live channels

WhatsApp and Messenger are live; Instagram and Telegram are listed as coming soon.marvinbox.com · read 9 Oct 2026

Onboarding and support

New workspaces are currently onboarded by invitation, and the walkthrough form says the team usually replies within one business day.marvinbox.com · read 9 Oct 2026

Purpose

marv.Inbox is a shared team inbox for customer-initiated WhatsApp and Messenger conversations, with one owner and one clock per conversation.marvinbox.com · read 9 Oct 2026

Queue and SLA

The product tracks ownership, overdue conversations, workload, and response pressure, with SLA policies and alerts on Growth.marvinbox.com · read 9 Oct 2026

Security controls

The maker states that credentials are encrypted at rest with AES-256-GCM, access is role-based, and conversation data is separated by workspace; Growth and Enterprise default to isolated deployments.marvinbox.com · read 9 Oct 2026

Team workflows

Teams can assign, comment on, tag, and hand off conversations with the full thread attached.marvinbox.com · read 9 Oct 2026

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