On the recordRead 3 Oct 202615 facts
YCloud
Singapore
Plans and prices
Free
Free
1 User account · 2 Channels · 500K Generative AI credits · 1K Translation characters
Read 3 Oct 2026 · ycloud.com
Growth
$39a month
2 User accounts · 3 Channels · 5M Generative AI credits · 10K Translation characters
Read 3 Oct 2026 · ycloud.com
Pro
$89a month
6 User accounts · 8 Channels · 20M Generative AI credits · 100K Translation characters
Read 3 Oct 2026 · ycloud.com
Enterprise
$399a month
40 User accounts · 30 Channels · 100M Generative AI credits · 500K Translation characters
Read 3 Oct 2026 · ycloud.com
On the record
- API
- YCloud provides a REST API that returns JSON and documents examples in Java, Python, PHP, and JavaScript.docs.ycloud.com · read 3 Oct 2026
- Campaigns and automation
- Campaign broadcasts and automated WhatsApp marketing journeys are offered for reaching customers and timing messages.ycloud.com · read 3 Oct 2026
- Company headquarters
- YCloud says it is headquartered in Singapore.ycloud.com · read 3 Oct 2026
- Inbox and chatbot
- YCloud centralizes WhatsApp messages in a team inbox and offers chatbot workflows with AI integration for customer support.ycloud.com · read 3 Oct 2026
- Integrations
- The site lists Shopify integration, and the pricing page offers Shopify as a $5 /shop /mo add-on.ycloud.com · read 3 Oct 2026
- Intended users
- YCloud says it serves growing startups, medium-sized businesses, enterprises, resellers, and partners.ycloud.com · read 3 Oct 2026
- Messaging
- The platform supports WhatsApp verification, marketing, notification, and customer service messages.ycloud.com · read 3 Oct 2026
- Messaging fees
- WhatsApp fees are excluded from the YCloud subscription, and YCloud says it charges Meta rates without additional message markup.ycloud.com · read 3 Oct 2026
- Meta provider
- YCloud describes itself as a Meta official, Premier level WhatsApp Business Solution Provider.helpdocs.ycloud.com · read 3 Oct 2026
- Privacy and hosting
- YCloud's privacy policy says its primary servers are currently in Singapore and that personal data may be processed outside a user's jurisdiction.ycloud.com · read 3 Oct 2026
- Product
- YCloud is a marketing, sales, and customer service platform built for businesses operating on WhatsApp.helpdocs.ycloud.com · read 3 Oct 2026
- Security
- YCloud says it is ISO 27001 certified and describes encryption, access controls, security audits, and encrypted transmission as security measures.ycloud.com · read 3 Oct 2026
- Support
- The Free plan includes docs and email support on weekdays from 9:30am to 18:30pm UTC+8; Enterprise includes 24*7 Priority support.ycloud.com · read 3 Oct 2026
- WhatsApp commerce
- The product page describes product catalogs, order confirmations, billing updates, WhatsApp Pay, interactive Flows, and click-to-WhatsApp ads.ycloud.com · read 3 Oct 2026
