Qiscus

Plans and prices

Every plan, in full

On the record

Additional usage costs

The pricing page lists USD 18.00 per additional 500 MAU per month and USD 18 per additional agent seat per month, subject to stated caps and contacting Qiscus beyond them.qiscus.com · read 8 Oct 2026

Agent Copilot

Agent Copilot gives customer-service agents AI-suggested responses during conversations.qiscus.com · read 21 Oct 2026

AI AgentLabs

AgentLabs provides no-code AI agents, contextual handoff to the appropriate human team and configurable brand voice.qiscus.com · read 21 Oct 2026

AI features

AgentLabs can answer common customer questions automatically around the clock, and Agent Copilot offers AI-suggested answers and chat summaries.qiscus.com · read 8 Oct 2026

Analytics

Its unified analytics dashboard provides chat metrics including conversation counts and response times.qiscus.com · read 8 Oct 2026

Android app

The Android app is intended for admins, supervisors and agents to handle customer inquiries away from a computer and requires scanning a web-app QR code.play.google.com · read 21 Oct 2026

API authentication

Server API requests use the api.qiscus.com base URL with an App ID and Secret Key in headers.documentation.qiscus.com · read 21 Oct 2026

App Center examples

Qiscus App Center lists integrations and apps including QCRM, Tokopedia Chat, Shopee Chat, SMS, CSAT, and MiiTel.apps.qiscus.com · read 8 Oct 2026

Channels

The product supports customer messages from live chat, WhatsApp, Instagram, TikTok, and marketplaces such as Tokopedia and Shopee.qiscus.com · read 8 Oct 2026

Company founded and headquarters

LinkedIn lists Qiscus as founded in 2013 with headquarters in South Jakarta, Jakarta.linkedin.com · read 21 Oct 2026

Company history

Qiscus says it was established in 2013 and has helped over 1,000 businesses across 23 industries.qiscus.com · read 8 Oct 2026

Company legal entity

The Google Play listing identifies the developer as PT. QISCUS TEKNO INDONESIA.play.google.com · read 21 Oct 2026

Company reach

LinkedIn says Qiscus originated in Singapore and serves companies across 18 countries and more than 250 million users.linkedin.com · read 21 Oct 2026

Company size

LinkedIn places Qiscus in the 51–200 employee company-size band.linkedin.com · read 21 Oct 2026

CRM

QCRM manages leads, contacts, accounts, opportunities and tasks, with configurable deal stages and record-sharing permissions.qiscus.com · read 21 Oct 2026

CRM extensibility

CRM webhooks and APIs can connect Qiscus to another CRM, but the help article says these integration APIs are provided to Enterprise users.support.qiscus.com · read 21 Oct 2026

Documentation scope

Qiscus documentation covers Omnichannel Chat SDK and APIs, AgentLabs, Helpdesk, QCRM, App Center, Shop and email marketing.documentation.qiscus.com · read 21 Oct 2026

G2 review volume

G2 reports an average based on 23 real user reviews.g2.com · read 21 Oct 2026

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