WA Desk

iPhone + Android

7.2No. 14 of 31
in WhatsApp Customer Service Software

Recognised40% of the score45
Phone app26% of the score100
Documented20% of the score54
Free plan14% of the score0

Free plan: No
Paid plans from: ₹1,499/mo
Runs on: Android, iPhone, Web

Summary

WA Desk is ranked #14 of 31 in WhatsApp customer service software on Samsung Mobile US Press. It runs on Android, iOS, Web. Paid plans start at ₹1,499/mo.

WA Desk plans and pricing

All plans

Starter ₹1,499/mo billed monthly 3 agent seats · 1 WhatsApp number · 50 canned responses · 5 automation rules wadesk.co · 5 Oct 2026

Growth ₹3,499/mo billed monthly 10 agent seats · 3 WhatsApp numbers · unlimited canned responses · unlimited automation rules wadesk.co · 5 Oct 2026

Enterprise Not published tailored to your team Unlimited seats and numbers · SSO/SAML · custom integrations · on-premise/private cloud wadesk.co · 5 Oct 2026

Compared on WhatsApp customer service software

Free plan: Nowadesk.co
Shared inbox: Yeswadesk.co
Conversation routing: skill_basedwadesk.co
Included agent seats: 3 agentswadesk.co
Included WhatsApp numbers: 1 numberswadesk.co
Team collaboration: Yeswadesk.co
WhatsApp templates: Yeswadesk.co

Facts

Product: WA Desk is a WhatsApp-first customer-support helpdesk that turns conversations into tickets for teams to manage together.wadesk.co · 5 Oct 2026
Ticket management: Tickets have open, pending, resolved, and closed statuses, live SLA timers, overdue alerts, and bulk status updates.wadesk.co · 5 Oct 2026
Automation: Its no-code automations support keyword triggers, multi-step chatbot flows, quick-reply menus, welcome messages, after-hours replies, and handoff to an agent.wadesk.co · 5 Oct 2026
Channels: The unified inbox supports WhatsApp Business, email or Gmail, Telegram, and two-way SMS via Twilio or another provider.wadesk.co · 5 Oct 2026
WhatsApp API: WA Desk says it uses the official Meta WhatsApp Business API and supports media, voice notes, location, templates, read receipts, and delivery status.wadesk.co · 5 Oct 2026
Mobile apps: Native iOS and Android apps support replying, assigning, tagging, and closing tickets, internal notes, canned replies, and push alerts.wadesk.co · 5 Oct 2026
Analytics: Analytics include first-response and resolution times, agent performance, CSAT surveys, ticket trends, and exportable reports.wadesk.co · 5 Oct 2026
Security: The security statement says data is encrypted in transit with TLS/SSL and at rest, with encrypted backups, role-based permissions, and hosting on AWS and Azure.wadesk.co · 5 Oct 2026
Compliance: The security page displays ISO 27001, ISO 27701, ISO 27018, and AICPA SOC compliance badges.wadesk.co · 5 Oct 2026
Free access: The site offers WA Desk free to HRStop users; its pricing FAQ says it does not offer a self-serve free trial and instead provides a free personalized demo.wadesk.co · 5 Oct 2026
Support: The site lists sales, support, and demo contact options, and Growth includes priority support.wadesk.co · 5 Oct 2026
Target teams: The maker describes WA Desk as built for teams handling customer support over WhatsApp and lists industries including ecommerce, healthcare, finance, real estate, education, and travel.wadesk.co · 5 Oct 2026