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Interakt
Interakt · founded 2020
What it is
Interakt is a customer engagement platform for marketing, sales, and support, with automation for customer interactions. Its listed channels include WhatsApp, Instagram, RCS, and voice. Teams can manage WhatsApp and Instagram queries in a shared inbox and collaborate on responses. Marketing tools include bulk WhatsApp campaigns and Click-to-WhatsApp ads for lead capture on WhatsApp and Instagram. A no-code, drag-and-drop chatbot builder supports WhatsApp query automation; Interakt says it can automate up to 80% of queries. Its Sales CRM gathers leads from WhatsApp, workflows, API, Shopify, or manual entry, then supports automatic owner and status assignment. Businesses can sync catalogs from Shopify, WooCommerce, or Excel for customers to browse and buy through WhatsApp Pay. Native integrations listed include Shopify, WooCommerce, and Google Sheets, alongside public APIs and webhooks. Interakt is available on Android, iOS, and web, and says it is built on the official WhatsApp Business API and is a recognized Meta Business Partner. Growth is listed at $55/mo (+taxes), and a 14-day free trial requires no credit card. There is no free plan.
For and against
For
- Shared inbox supports WhatsApp and Instagram queries.
- Chatbot builder is no-code and drag-and-drop.
- Sales CRM assigns lead owners and statuses automatically.
- 14-day trial does not require a credit card.
- Growth includes unlimited messages based on the WhatsApp number.
Against
- There is no free plan.
- Growth costs $55/mo (+taxes).
- Growth allows 25 custom fields, 30 tags, and 5 events.
The verdict
Interakt brings campaigns, a shared inbox, chatbot automation, and lead management into one customer engagement platform. Its Growth plan is listed at $55/mo (+taxes), with a 14-day trial before a paid plan.
Who it suits
Interakt suits SMBs and D2C brands seeking WhatsApp-focused marketing, support, or sales tools, with Instagram and other listed channels also available.
Plans and prices
Starter
Instagram only · Unlimited agents in owner role · Unlimited Instagram DMs and comments · Price Please automation
Read 22 Sep 2026 · interakt.shop
Growth
Unlimited agents (all roles); WhatsApp and Instagram; unlimited messages based on WhatsApp number; unlimited contacts; 25 custom fields · 30 custom tags · 5 custom events
Read 29 Sep 2026 · interakt.shop
Advanced
Unlimited agents (all roles); WhatsApp and Instagram; unlimited messages based on WhatsApp number; unlimited contacts; 30 custom fields · 45 custom tags · 7 custom events
Read 29 Sep 2026 · interakt.shop
Instagram Starter
Instagram only; unlimited agents (owner role); unlimited DMs and comments; Price Please and giveaway automations
Read 29 Sep 2026 · interakt.shop
Sales CRM
5 sales agents included; 30 custom fields · 45 custom tags · 7 custom events; additional agents @ Rs.499 per month
Read 29 Sep 2026 · interakt.shop
WhatsApp AI Agents
Includes 100 free AI messages; Per AI message beyond 100 @ $0.011/ message; all 3 agents active simultaneously
Read 29 Sep 2026 · interakt.shop
Enterprise
Unlimited agents (all roles); WhatsApp, Instagram and RCS; unlimited contacts, custom fields, tags and events
Read 29 Sep 2026 · interakt.shop
On the record
- APIs
- The pricing page lists public APIs and webhooks, with the specific webhook events varying by plan.interakt.shop · read 29 Sep 2026
- Audience
- Interakt says its vision is to be the de-facto WhatsApp Business platform for SMBs and D2C brands.interakt.shop · read 29 Sep 2026
- Automation
- Interakt offers a no-code, drag-and-drop WhatsApp chatbot builder and describes automating up to 80% of queries.interakt.shop · read 29 Sep 2026
- Channels
- The site lists WhatsApp, Instagram, RCS, and voice among its channels and solutions.interakt.shop · read 29 Sep 2026
- Commerce
- Interakt says businesses can sync product catalogs via Shopify, WooCommerce, or Excel and let customers browse and buy through WhatsApp Pay.interakt.shop · read 29 Sep 2026
- Integrations
- Its integrations page lists native integrations including Shopify, WooCommerce, and Google Sheets.interakt.shop · read 29 Sep 2026
- Limits
- The pricing page states that WhatsApp message allowances are unlimited based on the WhatsApp number, while custom field, tag, and event allowances vary by plan.interakt.shop · read 29 Sep 2026
- Marketing
- Marketing features include bulk WhatsApp campaigns and Click-to-WhatsApp ads for lead capture on WhatsApp and Instagram.interakt.shop · read 29 Sep 2026
- Platform and ownership
- The company page says Interakt is available in the Google Play Store and App Store, and the site footer identifies Jio Haptik Technologies Limited.interakt.shop · read 29 Sep 2026
- Product
- Interakt describes itself as a full-stack growth engine for marketing, sales, and support, with AI-powered automation for customer engagement.interakt.shop · read 29 Sep 2026
- Sales CRM
- The Sales CRM centralizes leads from WhatsApp, workflows, API, Shopify, or manual entry and supports automatic owner and status assignment.interakt.shop · read 29 Sep 2026
- Paid from
- 55interakt.shop · read 22 Sep 2026
- Support
- The shared team inbox lets teams manage WhatsApp and Instagram customer queries and collaborate.interakt.shop · read 29 Sep 2026
- Trial
- The homepage offers a 14 day free trial and says no credit card is required.interakt.shop · read 29 Sep 2026
- WhatsApp ecosystem
- Interakt says it is built on the official WhatsApp Business API and is a recognized Meta Business Partner.interakt.shop · read 29 Sep 2026
