Best Hospitality CRM Software in 2026
Updated
In short: D-EDGE CRM is ranked #1 of 26 as of 4 October 2026, ahead of GraceSoft Hospitality CRM and Scidoo CRM. The best-ranked option with a free plan is GraceSoft Hospitality CRM. The lowest first paid tier on this page is Bookboost at $1.60/mo.
Hospitality CRM software is for managing guest relationships and the work around them, from communication to reservations and loyalty. The entries are ordered as a ranked best-of list, beginning with GraceSoft Hospitality CRM, Scidoo CRM and HMS Flow Guest CRM & Loyalty. Compared on guest messaging, guest segmentation, loyalty programs and marketing automation, the options offer criteria for considering how you organize outreach and engagement. Reservation sync is worth weighing against your booking workflow, while mobile app availability may matter for access on the go. Check free-plan availability and the paid-from price alongside those capabilities as you assess what fits your operation.
26 hospitality CRM software ranked on what their makers publish — plans and prices, free tiers, platforms and the facts on their own pages.
Recognised 40% · Phone app 26% · Documented 20% · Free plan 14% of the score
- 1 D-EDGE CRM iPhone + Android RecognisedPhone appDocumentedFree plan 8.6 Reservation sync: YesGuest messaging: YesLoyalty programs: Yes
- 2 GraceSoft Hospitality CRM iPhone + Android RecognisedPhone appDocumentedFree plan 8.5$89/mo Reservation sync: YesGuest messaging: YesLoyalty programs: Yes
- 3 Scidoo CRM iPhone + Android RecognisedPhone appDocumentedFree plan 8.4 Reservation sync: YesGuest messaging: YesLoyalty programs: Yes
- 4 HMS Flow Guest CRM & Loyalty iPhone + Android RecognisedPhone appDocumentedFree plan 8.0€27.08/mo Reservation sync: YesGuest messaging: YesLoyalty programs: Yes
- 5 HoteSoft Guest CRM iPhone + Android RecognisedPhone appDocumentedFree plan 7.8$24.92/mo Reservation sync: YesGuest messaging: YesLoyalty programs: Yes
- 6 dailypoint 360° No phone app RecognisedPhone appDocumentedFree plan 7.6 Reservation sync: YesGuest messaging: YesLoyalty programs: Yes
- 7 Experience CRM No phone app RecognisedPhone appDocumentedFree plan 7.2 Reservation sync: YesGuest messaging: YesLoyalty programs: Yes
- 8 Bookboost No phone app RecognisedPhone appDocumentedFree plan 7.2$1.60/mo Reservation sync: YesGuest messaging: YesLoyalty programs: Yes
- 9 GuestMaker No phone app RecognisedPhone appDocumentedFree plan 7.1 Reservation sync: YesGuest messaging: YesLoyalty programs: Yes
- 10 BookOne CRM iPhone + Android RecognisedPhone appDocumentedFree plan 7.1 Reservation sync: YesGuest messaging: YesLoyalty programs: Yes
- 11 For-Sight No phone app RecognisedPhone appDocumentedFree plan 6.9 Reservation sync: YesGuest messaging: YesLoyalty programs: Yes
- 12 Weforguest No phone app RecognisedPhone appDocumentedFree plan 6.7 Reservation sync: YesGuest messaging: YesLoyalty programs: Yes
- 13 Cloudbeds Guest Marketing No phone app RecognisedPhone appDocumentedFree plan 6.5 Reservation sync: YesGuest messaging: Yes
- 14 GUIREZ Guest No phone app RecognisedPhone appDocumentedFree plan 6.5 Reservation sync: YesGuest messaging: YesLoyalty programs: Yes
- 15 PageCRM iPhone + Android RecognisedPhone appDocumentedFree plan 6.4 Guest messaging: Yes
- 16 Inntopia Marketing Cloud No phone app RecognisedPhone appDocumentedFree plan 6.1 Reservation sync: YesGuest messaging: YesLoyalty programs: Yes
- 17 Hostly CRM No phone app RecognisedPhone appDocumentedFree plan 5.7 Reservation sync: YesGuest messaging: YesLoyalty programs: Yes
- 18 ST Comp Holdings Hotel CRM No phone app RecognisedPhone appDocumentedFree plan 5.7 Reservation sync: YesGuest messaging: Yes
- 19 Revinate Core No phone app RecognisedPhone appDocumentedFree plan 5.7 Reservation sync: YesLoyalty programs: Yes
- 20 Airship No phone app RecognisedPhone appDocumentedFree plan 5.6
- 21 HAIP No phone app RecognisedPhone appDocumentedFree plan 5.4 Reservation sync: YesGuest messaging: Yes
- 22 Cendyn CRM No phone app RecognisedPhone appDocumentedFree plan 5.4 Guest messaging: YesLoyalty programs: Yes
- 23 Loyalist No phone app RecognisedPhone appDocumentedFree plan 5.4 Reservation sync: YesGuest messaging: YesLoyalty programs: No
- 24 NISKA CRM No phone app RecognisedPhone appDocumentedFree plan 5.1 Reservation sync: YesGuest messaging: YesLoyalty programs: No
- 25 CRM Hotelier No phone app RecognisedPhone appDocumentedFree plan 5.0 Reservation sync: YesGuest messaging: YesLoyalty programs: No
Is your app on this list?
Numbered spots on this list can be sponsored. They are labelled, and the editorial order and scores never change for payment.
Questions about this list
Which hospitality CRM software is ranked first on Samsung Mobile US Press?
D-EDGE CRM is ranked #1 of 26 with a score of 8.6. GraceSoft Hospitality CRM is second and Scidoo CRM third.
How many of these have a free plan?
1 of the 25 on this page publish a free plan on their own pricing pages.
Which is the cheapest paid option?
On this page, Bookboost has the lowest first paid tier we found: $1.60/mo.
How is this list ranked?
Ranked mobile-first: a phone app alongside the web or desktop product, a free tier and the depth of its documentation. Paid placements never change a rank.