It is designed for hotels, resorts, vacation rentals, inns, campgrounds, RV parks, and other listed hospitality businesses, including multi-property groups.
Free plan Free trial AndroidiPhone & iPadWeb
- Home
- Sales & CRM
- Hospitality CRM Software
Best Hospitality CRM Software 2026
Facts read 29 Sep 2026 – 21 Oct 2026
GraceSoft Hospitality CRM leads this list of 27 (record score 6.0, free plan). PageCRM is next (record score 5.8, free plan), and Bookboost is the next highest-placed with a free plan (record score 5.2).
Hospitality CRM software is for managing guest relationships and the work around them, from communication to reservations and loyalty. The entries are ordered as a ranked best-of list, beginning with GraceSoft Hospitality CRM, Scidoo CRM and HMS Flow Guest CRM & Loyalty. Compared on guest messaging, guest segmentation, loyalty programs and marketing automation, the options offer criteria for considering how you organize outreach and engagement. Reservation sync is worth weighing against your booking workflow, while mobile app availability may matter for access on the go. Check free-plan availability and the paid-from price alongside those capabilities as you assess what fits your operation.
The standings: top 10
| Name | In a line | Record score | Price from | Try it free | Runs on | Facts read |
|---|---|---|---|---|---|---|
| 01 GraceSoft Hospitality CRM | It is designed for hotels, resorts, vacation rentals, inns, campgrounds, RV parks, and other listed hospitality businesses, including multi-property groups. | 6.0 | Free plan | Free plan | Android, iPhone & iPad, Web | 21 Oct 2026 |
| 02 PageCRM | PageCRM may suit sales teams that need shared messaging, lead intake, pipelines, and document tracking in one workspace. | 5.8 | $1.19 a month, billed yearly | Free plan | Android, iPhone & iPad, Web, Windows | 15 Oct 2026 |
| 03 HoteSoft Guest CRM | HoteSoft Guest CRM is intended for independent hotels, boutique chains, and global groups. | 5.5 | — | Free trial | Android, iPhone & iPad, Web, API | 21 Oct 2026 |
| 04 HMS Flow Guest CRM & Loyalty | It suits hotels, resorts, guesthouses and other listed property types seeking guest profiles, messaging and loyalty tools. | 5.3 | €325 a year | Free trial | Android, iPhone & iPad, Web, API | 29 Sep 2026 |
| 05 Bookboost | Bookboost is designed for hospitality businesses seeking guest profiles, automated journeys, messaging, loyalty activity, and campaign reporting. | 5.2 | $1.60 a month | Free plan | Web, API | 15 Oct 2026 |
| 06 NISKA CRM | 5.0 | ₹999 a month | Free trial | Android, Web, API | 21 Oct 2026 | |
| 07 HAIP | 4.7 | ₹99 a month | Free trial | Web, API | 9 Oct 2026 | |
| 08 Airship | 4.6 | £30 one-time | — | Web, API | 21 Oct 2026 | |
| 09 Scidoo CRM | Scidoo CRM is intended for independent hotels, hotel groups, campsites and villages, B&Bs, and holiday homes. | 4.6 | — | — | Android, iPhone & iPad, Web, Windows | 30 Sep 2026 |
| 10 BookOne CRM | It suits hotels seeking guest segmentation, messaging, loyalty rewards, and marketing automation within BookOne PMS. | 4.5 | — | Free trial | Android, iPhone & iPad, Web, API | 15 Oct 2026 |
02
PageCRM
PageCRM may suit sales teams that need shared messaging, lead intake, pipelines, and document tracking in one workspace.
AndroidiPhone & iPadWeb+3 Record5.8 Visit
03
HoteSoft Guest CRM
HoteSoft Guest CRM is intended for independent hotels, boutique chains, and global groups.
AndroidiPhone & iPadWeb+1 Record5.5 Visit
04
HMS Flow Guest CRM & Loyalty
It suits hotels, resorts, guesthouses and other listed property types seeking guest profiles, messaging and loyalty tools.
AndroidiPhone & iPadWeb+1 Record5.3 Visit
05
Bookboost
Bookboost is designed for hospitality businesses seeking guest profiles, automated journeys, messaging, loyalty activity, and campaign reporting.
WebAPI Record5.2 Visit
9
Scidoo CRM
AndroidiPhone & iPadWeb+4 — Record4.6 Visit Scidoo CRM is intended for independent hotels, hotel groups, campsites and villages, B&Bs, and holiday homes.
10
BookOne CRM
AndroidiPhone & iPadWeb+1 — Record4.5 Visit It suits hotels seeking guest segmentation, messaging, loyalty rewards, and marketing automation within BookOne PMS.
12
D-EDGE CRM
AndroidiPhone & iPadWeb+1 — Record4.1 Visit The CRM is described as suitable for independent hotels, multi-property groups, and hotel chains.
15
Loyalist
iPhone & iPadWeb — Record3.9 Visit It suits hospitality and retail businesses that want unified guest profiles, segmentation, messaging, and review handling.
17
Cendyn CRM
Web — Record3.7 Visit Cendyn CRM is intended for hotel businesses, from boutique and independent groups to large multi-property brands.
19
ST Comp Holdings Hotel CRM
Web — Record3.7 Visit It suits hotel teams handling guest enquiries, reservations, events, food and beverage, and group travel business.
20
dailypoint 360°
WebAPI — Record3.6 Visit The platform is intended for hotels, individual properties, and hotel groups seeking guest data, CRM, and loyalty capabilities.
21
For-Sight
Web — Record3.6 Visit For-Sight is aimed at independent boutique hotels, resorts, multi-site hotel groups, and managed hotel portfolios.
22
GuestMaker
WebAPI — Record3.6 Visit It suits hotel groups needing reservation synchronization, guest messaging, loyalty support, marketing automation, and detailed segmentation across properties.
25
Cloudbeds Guest Marketing
Web — Record3.5 Visit It suits hotels, chains, and groups using Cloudbeds PMS for guest marketing across one or more properties.
More in Sales & CRM
Real Estate CRM Software 249CRM Software 244Proposal Software 134Product Configurator Software 111Membership Management Software 106Contract Management Software 103Bid Management Software 94B2B Contact Data Providers 77WhatsApp Marketing Software 72Lead Capture Software 70Sales Engagement Software 70Sales Prospecting Software 46Competitive Intelligence Software 45Voicemail Drop Software 43Education CRM Software 42Interactive Product Demo Software 42Sales Follow-Up Software 42Sales Force Automation Software 42