Airship

Plans and prices

Every plan, in full

On the record

Analytics

The Performance Dashboard tracks audience behaviour over time and measures marketing against business outcomes.airship.co.uk · read 7 Oct 2026

API

Airship provides REST API documentation, tutorials, and integration and accreditation tutorials for data partners.developers.airship.co.uk · read 7 Oct 2026

API authentication

The REST API uses personal access tokens created in the Airship dashboard and passed in requests as bearer tokens.developers.airship.co.uk · read 21 Oct 2026

API scope

The SOAP API documentation covers contact and transactional data operations and includes a 216-page reference document.developers.airship.co.uk · read 21 Oct 2026

Automation

Airship supports automated guest email journeys, including welcome, birthday, and anniversary emails.airship.co.uk · read 7 Oct 2026

Company founding

Airship says it began in 2003 as an SMS service for nightclubs and bars before becoming a hospitality CRM and email marketing platform.airship.co.uk · read 21 Oct 2026

Company location

Airship lists its Sheffield office at 16 South Street, Park Hill, Sheffield.airship.co.uk · read 21 Oct 2026

Company ownership type

LinkedIn lists Airship as privately held.linkedin.com · read 21 Oct 2026

Company size

LinkedIn lists Airship's company size as 11–50 employees and its headquarters as Sheffield, South Yorkshire.linkedin.com · read 21 Oct 2026

Data handling

The data processing agreement says Airship does not store payment card information or medical information.airship.co.uk · read 7 Oct 2026

Documentation

The developer portal includes API overview and reference material, tutorials and accreditation guidance; the company also links to an Academy support site.developers.airship.co.uk · read 21 Oct 2026

Industry praise

A hospitality customer testimonial praises Airship's capabilities, dashboard facilities and support for its customer-retention strategy.airship.co.uk · read 21 Oct 2026

Integration example

The listed Sunday integration sends customer and purchase data from QR-code table payments into Airship for loyalty, review and repeat-visit activity.airship.co.uk · read 21 Oct 2026

Integrations

Airship lists more than 80 technology integrations for connecting data from hospitality operations.airship.co.uk · read 21 Oct 2026

Key feature: Ask Airship

Ask Airship lets users query customer, campaign and venue data and receive answers based on their guest data.airship.co.uk · read 21 Oct 2026

Key feature: automation

Airship supports automated guest journeys, scheduled campaigns and SMS broadcasts.airship.co.uk · read 21 Oct 2026

Key feature: guest profile

The platform combines hospitality data into a unified customer view and says it uses 17 dedicated hospitality data points.airship.co.uk · read 21 Oct 2026

Key feature: Proof of Presence

Proof of Presence links marketing activity with venue visits, return frequency, guest spend and changes in guest behaviour.airship.co.uk · read 21 Oct 2026

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