GraceSoft Hospitality CRM

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Score7.9

Rank#1 of 27

From$89/mo

Free planYes

Free trialYes

Runs onAndroid, iOS, Web

Summary

GraceSoft Hospitality CRM is ranked #1 of 27 in hospitality CRM software on Samsung Mobile US Press. It runs on Android, iOS, Web. There is a free plan. A free trial is offered. Paid plans start at $89/mo.

GraceSoft Hospitality CRM plans and pricing

All plans

Lite Free Front Desk · Booking Engine (Facebook & Website) · Payment Gateway · Basic Reports · Email Support Only gracesoft.com · 1 Oct 2026

Basic $89/mo per month Americas · 1–20 Rental Units gracesoft.com · 1 Oct 2026

Advanced $149/mo per month Americas · 1–20 Rental Units gracesoft.com · 1 Oct 2026

Premium $199/mo per month Americas · 1–20 Rental Units gracesoft.com · 1 Oct 2026

Platinum $259/mo per month Americas · 1–20 Rental Units · CRM · QuickBooks · PriceLabs Integration gracesoft.com · 1 Oct 2026

GraceSoft CRM Not published Request pricing · Setup and configure CRM · Guest segmentation · Automated email campaigns · Interaction tracking · Reports gracesoft.com · 1 Oct 2026

Compared on hospitality CRM software

Free plan: Nogracesoft.com
Reservation sync: Yesgracesoft.com
Guest messaging: Yesgracesoft.com
Loyalty programs: Yesgracesoft.com
Marketing automation: Yesgracesoft.com
Guest segmentation: Yesgracesoft.com

Facts

Purpose: GraceSoft Hospitality CRM centralizes guest profiles, loyalty programs, marketing campaigns, guest communications, feedback collection, and engagement activities.gracesoft.com · 1 Oct 2026
Guest Hub: The Guest Hub lets guests update profiles, view reservation details, retrieve booking history, make payments, and purchase products or services.gracesoft.com · 1 Oct 2026
Quotation conversion: The CRM creates and emails quotations, accepts guest payments, and converts quotations into confirmed reservations.gracesoft.com · 1 Oct 2026
Marketing: Built-in campaign tools support targeted campaigns, guest segmentation by preferences and behavior, promotional communications, and direct-booking opportunities.gracesoft.com · 1 Oct 2026
Loyalty: Properties can manage loyalty memberships, accumulate guest points, track reward redemption, provide discounts, and manage membership tiers.gracesoft.com · 1 Oct 2026
Multi-property: The CRM maintains unified guest profiles and interaction visibility across multiple properties.gracesoft.com · 1 Oct 2026
Duplicate prevention: Guest profiles are validated using email addresses and other identifying information to prevent duplicate records.gracesoft.com · 1 Oct 2026
PMS integration: The CRM integrates directly with GraceSoft Easy InnKeeping PMS, synchronizing guest profiles, reservations, loyalty activity, and communication history.gracesoft.com · 1 Oct 2026
Supported businesses: The CRM is designed for hotels, resorts, vacation rentals, bed and breakfasts, inns, motels, campgrounds, RV parks, dude ranches, and multi-property groups.gracesoft.com · 1 Oct 2026
Channel integrations: The Premium and Platinum plans integrate with Booking.com, Airbnb, Vrbo, Expedia, and more without extra commission fees.gracesoft.com · 1 Oct 2026
Payment integrations: GraceSoft lists Stripe, Square, Authorize.Net, Cashfree, Shift4, Moneris, Payfactory, and BridgPay as payment gateway integrations.gracesoft.com · 1 Oct 2026
Security: GraceSoft says it achieved SAQ A PCI DSS compliance and that its applications do not electronically store, process, or transmit cardholder data on its systems or premises.gracesoft.com · 1 Oct 2026
Support: GraceSoft provides live chat, phone, and email support 24 hours a day, 7 days a week.gracesoft.com · 1 Oct 2026
CRM plan limit: The property-management plan comparison marks CRM as included in Platinum and not included in Basic, Advanced, or Premium.gracesoft.com · 1 Oct 2026