Best Customer Feedback Software 2026

Atarim uses scheduled workflows for client website updates, audits, content and reports through web, API and browser extension tools.

It suits product teams that need customer ideas, surveys, roadmaps, and announcements in one service.

BugHerd collects and tracks website feedback and bugs through web, API and browser extension tools.

Fdback collects feature requests, lets users vote, and connects feedback to public roadmaps and changelogs.

FeedbackWP adds WordPress star ratings, private follow-up feedback, results widgets and rating analytics.

Retently gathers customer feedback, measures NPS, CSAT and CES, and sends results to teams through survey channels.

Customer.guru runs Net Promoter Score surveys, segments results and embeds anonymized positive reviews on landing pages.

Wootric is intended for customer success, CX, product, HR, executive, and support teams.

AskNicely is customer feedback software with survey logic branching.

Medallia describes the platform for enterprises working on customer or employee experience, contact centers, or market research.

Gainsight Customer Communities provides customer community software through web and API connections.