Best Customer Feedback Software in 2026
Updated
59 customer feedback software ranked on what their makers publish — plans and prices, free tiers, platforms and the facts on their own pages.
59ranked
0free plans on this page
$29/molowest paid tier
5 Oct 2026last checked
Recognised 40% · Phone app 26% · Documented 20% · Free plan 14% of the score
- 26 Medallia No phone app RecognisedPhone appDocumentedFree plan 5.4 NPS surveys: YesFeature requests: YesFeedback portal: Yes
- 27 UserReport No phone app RecognisedPhone appDocumentedFree plan 5.4 NPS surveys: YesFeature requests: YesFeedback portal: Yes
- 28 UserVoice No phone app RecognisedPhone appDocumentedFree plan 5.4 NPS surveys: YesFeature requests: YesFeedback portal: Yes
- 29 Ybug No phone app RecognisedPhone appDocumentedFree plan 5.4 NPS surveys: YesFeature requests: Yes
- 30 AskNicely No phone app RecognisedPhone appDocumentedFree plan 5.3
- 31 BugHerd No phone app RecognisedPhone appDocumentedFree plan 5.3$50/mo Feedback portal: Yes
- 32 Chattermill No phone app RecognisedPhone appDocumentedFree plan 5.3 NPS surveys: YesFeature requests: Yes
- 33 Enterpret No phone app RecognisedPhone appDocumentedFree plan 5.3 NPS surveys: YesFeature requests: Yes
- 34 Fdback No phone app RecognisedPhone appDocumentedFree plan 5.3 Feature requests: YesFeedback portal: Yes
- 35 Gainsight Customer Communities No phone app RecognisedPhone appDocumentedFree plan 5.3 Feature requests: YesFeedback portal: Yes
- 36 Mopinion No phone app RecognisedPhone appDocumentedFree plan 5.3€279/mo
- 37 ProductLift No phone app RecognisedPhone appDocumentedFree plan 5.3$29/mo Feature requests: YesFeedback portal: Yes
- 38 UserJot No phone app RecognisedPhone appDocumentedFree plan 5.3 Feature requests: YesFeedback portal: Yes
- 39 InsightSofa No phone app RecognisedPhone appDocumentedFree plan 5.2 NPS surveys: Yes
- 40 Retently No phone app RecognisedPhone appDocumentedFree plan 5.2 NPS surveys: YesFeature requests: Yes
- 41 Turf No phone app RecognisedPhone appDocumentedFree plan 5.2 Feature requests: YesFeedback portal: Yes
- 42 Aha! Ideas No phone app RecognisedPhone appDocumentedFree plan 5.1 Feature requests: YesFeedback portal: Yes
- 43 Atarim No phone app RecognisedPhone appDocumentedFree plan 5.1 Feature requests: Yes
- 44 Feature Upvote No phone app RecognisedPhone appDocumentedFree plan 5.1 Feature requests: YesFeedback portal: Yes
- 45 FeedBear No phone app RecognisedPhone appDocumentedFree plan 5.1 Feature requests: YesFeedback portal: Yes
- 46 Feedier No phone app RecognisedPhone appDocumentedFree plan 5.1 NPS surveys: Yes
- 47 Harvestr No phone app RecognisedPhone appDocumentedFree plan 5.1 Feature requests: Yes
- 48 Noora No phone app RecognisedPhone appDocumentedFree plan 5.1 Feature requests: YesFeedback portal: Yes
- 49 Rapidr No phone app RecognisedPhone appDocumentedFree plan 5.1 Feature requests: YesFeedback portal: Yes
- 50 Upvoty No phone app RecognisedPhone appDocumentedFree plan 5.1 Feature requests: YesFeedback portal: Yes
Compare all 25 in a table
| # | App | Score | Free plan | From | Free plan | Paid from | NPS surveys | Feature requests |
|---|---|---|---|---|---|---|---|---|
| 26 | Medallia | 5.4 | No | — | — | — | Yes | Yes |
| 27 | UserReport | 5.4 | No | — | Yes | — | Yes | Yes |
| 28 | UserVoice | 5.4 | No | — | No | — | Yes | Yes |
| 29 | Ybug | 5.4 | No | — | Yes | — | Yes | Yes |
| 30 | AskNicely | 5.3 | No | — | No | — | — | — |
| 31 | BugHerd | 5.3 | No | $50/mo | No | 42 /mo | — | — |
| 32 | Chattermill | 5.3 | No | — | — | — | Yes | Yes |
| 33 | Enterpret | 5.3 | No | — | — | — | Yes | Yes |
| 34 | Fdback | 5.3 | No | — | Yes | 15 /mo | — | Yes |
| 35 | Gainsight Customer Communities | 5.3 | No | — | No | — | — | Yes |
| 36 | Mopinion | 5.3 | No | €279/mo | No | — | — | — |
| 37 | ProductLift | 5.3 | No | $29/mo | No | 19 /mo | — | Yes |
| 38 | UserJot | 5.3 | No | — | Yes | 29 /mo | — | Yes |
| 39 | InsightSofa | 5.2 | No | — | — | — | Yes | — |
| 40 | Retently | 5.2 | No | — | No | 99 /mo | Yes | Yes |
| 41 | Turf | 5.2 | No | — | No | — | — | Yes |
| 42 | Aha! Ideas | 5.1 | No | — | No | — | — | Yes |
| 43 | Atarim | 5.1 | No | — | No | 67 /mo | — | Yes |
| 44 | Feature Upvote | 5.1 | No | — | No | — | — | Yes |
| 45 | FeedBear | 5.1 | No | — | No | 15 /mo | — | Yes |
| 46 | Feedier | 5.1 | No | — | — | — | Yes | — |
| 47 | Harvestr | 5.1 | No | — | No | 65 /mo | — | Yes |
| 48 | Noora | 5.1 | No | — | No | 14 /mo | — | Yes |
| 49 | Rapidr | 5.1 | No | — | No | 49 /mo | — | Yes |
| 50 | Upvoty | 5.1 | No | — | No | 15 /mo | — | Yes |
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