SureFeedback

Plans and prices

Every plan, in full

On the record

Availability target

The Cloud terms state a target uptime of 99.9% and say uninterrupted or error-free service is not guaranteed.surefeedback.com · read 11 Oct 2026

Data ownership

For the self-hosted plugin, data is stored on the customer’s WordPress server; Cloud receives it only if the customer explicitly connects it.surefeedback.com · read 11 Oct 2026

Feedback tools

The Cloud service provides screenshots, annotations, comments, team workflows, and project and workspace management.surefeedback.com · read 11 Oct 2026

Guest feedback

Clients or guests can leave feedback without logging in by providing their name and email.surefeedback.com · read 11 Oct 2026

Integrations

The pricing page lists Ottokit and ZipWP integrations as coming soon and includes a WordPress plugin.surefeedback.com · read 11 Oct 2026

Intended users

The maker lists freelancers, product development teams, web agencies, and QA teams as use cases.surefeedback.com · read 11 Oct 2026

Payment data

SureFeedback says it does not store credit card numbers; card details are entered directly with Stripe or PayPal.surefeedback.com · read 11 Oct 2026

Purpose

SureFeedback Cloud collects and manages visual feedback on websites.surefeedback.com · read 11 Oct 2026

Review workflow

Plans list Kanban task management, page approvals, request-changes notifications, analytics, and reporting.surefeedback.com · read 11 Oct 2026

Security

The privacy policy says screenshots are encrypted and access-controlled, with retention following project and account settings.surefeedback.com · read 11 Oct 2026

Self-hosted option

The self-hosted version is a WordPress plugin that stores projects and feedback in the customer’s WordPress dashboard and server.surefeedback.com · read 11 Oct 2026

Support

Cloud plans include product support and documentation for setup, configuration, and day-to-day usage; higher plans have priority support.surefeedback.com · read 11 Oct 2026

Trial limits

The 7-day free trial allows one organization, one connected site, and up to 50 invited users.surefeedback.com · read 11 Oct 2026

Website support

Cloud works with WordPress, Shopify, and custom websites through a lightweight JavaScript widget or snippet; WordPress has a connector plugin.surefeedback.com · read 11 Oct 2026

Alternatives to SureFeedback

B BeamerAndroidiPhone & iPad+2 DI Doorbell.ioAndroidiPhone & iPad+1 F FeaturebaseAndroidiPhone & iPad+2 U UserJotAndroidiPhone & iPad+3 Q QualarooAndroidiPhone & iPad+2 A AppbotAndroidiPhone & iPad+4 S SleekplanAndroidiPhone & iPad+3 R RefinerAndroidiPhone & iPad+2

Every alternative, ranked