PhoneIQ may suit businesses looking for cloud calling, Salesforce CTI, or configurable AI voice agents.
Free trial From $11 a month, billed yearly AndroidiPhone & iPadWebWindowsMac
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Best Computer Telephony Integration Software 2026
Facts read 20 Sep 2026 – 15 Oct 2026
Computer telephony integration software brings phone-related functions together with customer service systems. Compared on CRM integrations, supported phone systems, and deployment, the entries also cover calling features such as click-to-dial, screen pop, browser extensions, and in-call controls. Check which phone and CRM connections matter to your setup, then consider the controls agents need during conversations. Free-plan availability and paid-from pricing are also comparison points. PhoneIQ, Fastcall, and XPhone Connect are among the options, alongside KalliopeCTI and Telair Click to Call CTI. The listed details can help you weigh integration fit and everyday call handling needs.
The standings: top 10
| Name | In a line | Record score | Price from | Try it free | Runs on | Facts read |
|---|---|---|---|---|---|---|
| 01 PhoneIQ | PhoneIQ may suit businesses looking for cloud calling, Salesforce CTI, or configurable AI voice agents. | 5.7 | $11 a month, billed yearly | Free trial | Android, iPhone & iPad, Web, Windows | 1 Oct 2026 |
| 02 Jet Interactive | Jet Interactive may suit Australian businesses, from sole traders and small teams to multi-site enterprises and marketing agencies, that need call attribution and cloud… | 5.5 | A$10 a month | — | Android, iPhone & iPad, Web, Windows | 14 Oct 2026 |
| 03 ICTContact | ICTContact describes Enterprise Edition for small to medium businesses and Service Provider Edition for larger operations or ITSPs. | 5.3 | $399 one-time | Free plan | Web, Linux, API, Self-hosted | 28 Sep 2026 |
| 04 KalliopeCTI | 5.2 | Free plan | Free plan | Android, iPhone & iPad, Windows, Mac | 3 Oct 2026 | |
| 05 Telair Click to Call CTI | It suits teams that want webpage phone numbers to trigger calls through SIP devices or TELAIR Connect and want CRM contact details during calls. | 5.1 | $13 a month, billed yearly | — | Android, iPhone & iPad, Web, Windows | 30 Sep 2026 |
| 06 Fastcall | Fastcall is for Salesforce users who want calls and messaging tied to Salesforce activity. | 4.9 | $30 a month | Free trial | Android, iPhone & iPad, Web, API | 30 Sep 2026 |
| 07 intelli-CTi | intelli-CTi is presented for sales teams, call centers, support desks, and customer service teams. | 4.9 | $7 a month | Free trial | Web, Windows | 4 Oct 2026 |
| 08 PhoneBurner | 4.5 | — | Free trial | Web, API | 2 Oct 2026 | |
| 09 Avaya Experience Platform | Avaya Infinity is designed for large, complex enterprise contact centers, including deployments with thousands of agents. | 4.4 | $48 a month, billed yearly | — | Web, API, Self-hosted | 7 Oct 2026 |
| 10 PhoneSuite CTI Client | It suits Windows users connecting computer telephony with compatible phones, PBXs, and contact sources. | 4.3 | Free plan | Free plan | Windows | 7 Oct 2026 |
02
Jet Interactive
Jet Interactive may suit Australian businesses, from sole traders and small teams to multi-site enterprises and marketing agencies, that need call attribution and cloud…
AndroidiPhone & iPadWeb+3 Record5.5 Visit
03
ICTContact
ICTContact describes Enterprise Edition for small to medium businesses and Service Provider Edition for larger operations or ITSPs.
WebLinuxAPI+1 Record5.3 Visit
04
KalliopeCTI
AndroidiPhone & iPadWindows+2 Record5.2 Visit
05
Telair Click to Call CTI
It suits teams that want webpage phone numbers to trigger calls through SIP devices or TELAIR Connect and want CRM contact details during calls.
AndroidiPhone & iPadWeb+5 Record5.1 Visit
6
Fastcall
AndroidiPhone & iPadWeb+1 $30 a month Record4.9 Visit Fastcall is for Salesforce users who want calls and messaging tied to Salesforce activity.
7
intelli-CTi
WebWindows $7 a month Record4.9 Visit intelli-CTi is presented for sales teams, call centers, support desks, and customer service teams.
9
Avaya Experience Platform
WebAPISelf-hosted $48 a month, billed yearly Record4.4 Visit Avaya Infinity is designed for large, complex enterprise contact centers, including deployments with thousands of agents.
10
PhoneSuite CTI Client
Windows Free plan Record4.3 Visit It suits Windows users connecting computer telephony with compatible phones, PBXs, and contact sources.
11
XPhone Connect
AndroidiPhone & iPadWindows+3 — Record4.3 Visit XPhone Connect is aimed at corporations and public administrations with complex IT environments, integration needs, or compliance requirements.
12
xtelsio CTI Client
Windows Free plan Record4.3 Visit It suits Windows users who need desktop telephony linked to contacts from business address books and databases.
13
TAPIMaster
Windows Free plan Record4.2 Visit TAPIMaster suits Windows users integrating workplace telephones with company software, including teams using TAPI-compatible PBX or telephone systems.
16
ansitel TAPI und CTI Client
WindowsAPI — Record3.9 Visit It suits organizations that want desktop call handling alongside customer records and already use compatible TAPI phones or VoIP systems.
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