Best Computer Telephony Integration Software in 2026
Updated
Computer telephony integration software brings phone-related functions together with customer service systems. Compared on CRM integrations, supported phone systems, and deployment, the entries also cover calling features such as click-to-dial, screen pop, browser extensions, and in-call controls. Check which phone and CRM connections matter to your setup, then consider the controls agents need during conversations. Free-plan availability and paid-from pricing are also comparison points. PhoneIQ, Fastcall, and XPhone Connect are among the options, alongside KalliopeCTI and Telair Click to Call CTI. The listed details can help you weigh integration fit and everyday call handling needs.
23ranked
2free plans on this page
$7/molowest paid tier
8 Oct 2026last checked
Recognised 40% · Phone app 26% · Documented 20% · Free plan 14% of the score
- 1 KalliopeCTI iPhone + Android RecognisedPhone appDocumentedFree plan 7.8Free Click-to-dial: YesIn-call controls: Yes
- 2 Jet Interactive iPhone + Android RecognisedPhone appDocumentedFree plan 7.3A$10/mo
- 3 XPhone Connect iPhone + Android RecognisedPhone appDocumented 7.2 Screen pop: YesClick-to-dial: YesIn-call controls: Yes
- 4 PhoneIQ iPhone + Android RecognisedPhone appDocumentedFree plan 7.1$11/mo Screen pop: YesClick-to-dial: YesIn-call controls: Yes
- 5 Telair Click to Call CTI iPhone + Android RecognisedPhone appDocumentedFree plan 7.1$13/mo Screen pop: YesClick-to-dial: YesIn-call controls: Yes
- 6 Fastcall iPhone + Android RecognisedPhone appDocumentedFree plan 7.0$30/mo Screen pop: YesClick-to-dial: YesIn-call controls: Yes
- 7 Avaya Aura Private Cloud iPhone + Android RecognisedPhone appDocumented 6.9
- 8 TAPIMaster No phone app RecognisedPhone appDocumentedFree plan 6.2Free Screen pop: YesClick-to-dial: YesIn-call controls: Yes
- 9 ansitel TAPI und CTI Client No phone app RecognisedPhone appDocumented 5.8 Screen pop: YesClick-to-dial: YesIn-call controls: Yes
- 10 ICTContact No phone app RecognisedPhone appDocumentedFree plan 5.8$399/mo Screen pop: YesClick-to-dial: YesIn-call controls: Yes
- 11 Contact No phone app RecognisedPhone appDocumented 5.7 Screen pop: YesIn-call controls: Yes
- 12 Enghouse CCaaS No phone app RecognisedPhone appDocumented 5.7 Screen pop: YesClick-to-dial: Yes
- 13 PhoneSuite CTI Client No phone app RecognisedPhone appDocumentedFree plan 5.7 Screen pop: YesClick-to-dial: YesIn-call controls: Yes
- 14 xtelsio CTI Client No phone app RecognisedPhone appDocumentedFree plan 5.7 Screen pop: YesClick-to-dial: YesIn-call controls: Yes
- 15 Avaya Experience Platform No phone app RecognisedPhone appDocumentedFree plan 5.6$48/mo
- 16 intelli-CTi No phone app RecognisedPhone appDocumentedFree plan 5.5$7/mo Screen pop: YesClick-to-dial: YesIn-call controls: Yes
- 17 Nectar Desk CTI No phone app RecognisedPhone appDocumentedFree plan 5.5$50/mo Screen pop: YesClick-to-dial: YesIn-call controls: Yes
- 18 Tenfold No phone app RecognisedPhone appDocumented 5.5 Screen pop: YesClick-to-dial: YesIn-call controls: Yes
- 19 3CLogic No phone app RecognisedPhone appDocumented 5.4
- 20 Kixie No phone app RecognisedPhone appDocumented 5.4
- 21 Nooks No phone app RecognisedPhone appDocumented 5.4
- 22 Orum No phone app RecognisedPhone appDocumented 5.4
- 23 PhoneBurner No phone app RecognisedPhone appDocumentedFree plan 5.4$11.67/mo
Compare all 23 in a table
| # | App | Score | Free plan | Paid from | Screen pop | Click-to-dial |
|---|---|---|---|---|---|---|
| 1 | KalliopeCTI | 7.8 | Yes | Yes | ||
| 2 | Jet Interactive | 7.3 | Yes | |||
| 3 | XPhone Connect | 7.2 | Yes | Yes | ||
| 4 | PhoneIQ | 7.1 | No | 11 /user/mo | Yes | Yes |
| 5 | Telair Click to Call CTI | 7.1 | No | Yes | Yes | |
| 6 | Fastcall | 7.0 | No | 24 /user/mo | Yes | Yes |
| 7 | Avaya Aura Private Cloud | 6.9 | No | 48 /user/mo | ||
| 8 | TAPIMaster | 6.2 | Yes | Yes | Yes | |
| 9 | ansitel TAPI und CTI Client | 5.8 | Yes | Yes | ||
| 10 | ICTContact | 5.8 | No | Yes | Yes | |
| 11 | Contact | 5.7 | Yes | |||
| 12 | Enghouse CCaaS | 5.7 | Yes | Yes | ||
| 13 | PhoneSuite CTI Client | 5.7 | No | Yes | Yes | |
| 14 | xtelsio CTI Client | 5.7 | No | Yes | Yes | |
| 15 | Avaya Experience Platform | 5.6 | No | 48 /user/mo | ||
| 16 | intelli-CTi | 5.5 | Yes | Yes | ||
| 17 | Nectar Desk CTI | 5.5 | No | Yes | Yes | |
| 18 | Tenfold | 5.5 | No | Yes | Yes | |
| 19 | 3CLogic | 5.4 | No | |||
| 20 | Kixie | 5.4 | No | |||
| 21 | Nooks | 5.4 | No | |||
| 22 | Orum | 5.4 | No | |||
| 23 | PhoneBurner | 5.4 | No | 140 /user/mo |
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