On the recordRead 3 Oct 202621 facts
Tenfold
Tenfold says its team is based in Austin, Texas.
On the record
- Analytics
- Tenfold’s in-app analytics show call volume, call length, and other performance metrics.tenfold.com · read 3 Oct 2026
- Audience
- Tenfold describes its focus as contact centers and says it integrates telephony systems with market-leading CRMs.tenfold.com · read 3 Oct 2026
- Audio
- Tenfold’s FAQ says its platform interprets call events and does not transmit audio data.docs.tenfold.com · read 3 Oct 2026
- Call handling
- Tenfold provides click-to-dial, automated call logging, script pop-ups, and note-taking in an interface inside Salesforce.tenfold.com · read 3 Oct 2026
- Call logging
- Tenfold can automatically save call records to a CRM when the phone system is configured to send the required events.docs.tenfold.com · read 3 Oct 2026
- Company location
- Tenfold lists its headquarters at 1204 Nueces St, Austin, Texas 78701.tenfold.com · read 3 Oct 2026
- Compatibility limit
- Tenfold notes that not all features are supported by every phone system or CRM integration.docs.tenfold.com · read 3 Oct 2026
- CRM data
- The FAQ says Tenfold fetches CRM data in real time and does not store CRM records on its servers.docs.tenfold.com · read 3 Oct 2026
- CRM integrations
- The integrations page lists Salesforce, Microsoft Dynamics 365, and ServiceNow among its requested CRM integrations.tenfold.com · read 3 Oct 2026
- Deployment
- Tenfold’s FAQ says the product is offered as SaaS and has no on-premise solution.docs.tenfold.com · read 3 Oct 2026
- Features
- Documented core features include click to dial, analytics, natural language processing for follow-up tasks, and single sign-on.docs.tenfold.com · read 3 Oct 2026
- Integration coverage
- Tenfold’s integrations page lists 11 CRM integrations and 29 voice integrations in its portfolio.tenfold.com · read 3 Oct 2026
- Integration portfolio
- Tenfold lists 46 integrations, including 11 CRM and 29 voice integrations.tenfold.com · read 3 Oct 2026
- Integrations
- The integrations page lists Salesforce, Microsoft Dynamics 365, ServiceNow, Avaya, Cisco, and Genesys among its requested integrations.tenfold.com · read 3 Oct 2026
- On-premises systems
- Tenfold says its iPaaS connects on-premises and cloud platforms; its documentation also describes Cloud Connect Server running on a Linux server.tenfold.com · read 3 Oct 2026
- Product
- Tenfold describes itself as a cloud-based iPaaS that connects telephony systems with CRMs to provide agents contextual customer information and automation.tenfold.com · read 3 Oct 2026
- Security
- Tenfold says it forces HTTPS for its services, uses HSTS, and encrypts passwords on disk with AES-256, with decryption keys stored on separate machines.tenfold.com · read 3 Oct 2026
- Security audits
- Tenfold says it renews an OWASP security audit each year and undergoes an annual Salesforce AppExchange security review.tenfold.com · read 3 Oct 2026
