Jet Interactive

Overview

Jet ties incoming calls to campaigns, ads and keywords, using dynamic number insertion as well as keyword- and landing-page-level tracking. It also handles calls through hosted PBX, IVR, queues, voicemail and softphone apps, making it a better fit for teams that want marketing measurement and business telephony together than for buyers seeking attribution alone.

Jet Call Vault records and transcribes calls, texts and voicemail, then makes those records searchable in Jet Hub. Its integrations span 36+ native connections, a REST API and webhooks, including Google Ads, GA4, Meta, HubSpot, Microsoft Ads and Salesforce. CRM Sync logs calls in real time, matches contacts and supports de-duplication. The company, founded in 2006 and headquartered in Sydney, also offers Australian-based support through its help centre, email, phone and portal live chat during business hours; onboarding is included with all plans.

Key features

• Call attribution: Dynamic number insertion plus keyword- and landing-page tracking helps marketing teams connect phone enquiries with campaign activity.
• Phone system: Hosted PBX, call flows, IVR, queues, voicemail and softphones cover everyday call handling without separating it from tracking.
• Searchable records: Call Vault stores and transcribes calls, texts and voicemail in Jet Hub. Recording and AI summaries are included in the call-tracking bundles and attached to CRM Sync activity.
• CRM connections: Real-time logging and contact matching reduce manual call entry; the native integration catalog, API and webhooks give teams options for connecting other workflows.

Pricing

Jet uses a freemium model, with a free plan and paid plans billed month to month in AUD ex GST. The free plan's caps are not given. The listed paid options have different billing units, so compare the number of tracking numbers or users included rather than treating every monthly price as equivalent.

• Pay Per Call tracking number — 10.00 AUD per month: Billed per tracking number, with calls charged at 6¢/min. It includes one 1300, 1800, local or mobile number; integrations and recording are add-ons. This is the lowest-cost route for a single number, but call minutes and add-ons can raise the bill.
• Business Phone — 25.00 AUD per month: Billed per user, with 1,000 calls and SMS per user, desk phones, softphones, a mobile app, call routing and reporting. It suits a small calling team that needs a phone system, but it does not include the tracking-bundle features.
• Call tracking bundle (3 numbers) — 25.00 AUD per month: Includes three numbers, unlimited inbound calls, dynamic numbers, GA4, recording and AI summaries. It fits a marketer needing a small pool of tracked numbers. Call tracking bundles include unlimited inbound calls up to 1,000 calls per month; calls must be answered on a Jet App or Jet Business Phone, or an additional $40/mo applies.
• Cloud Mobile — 35.00 AUD per month: Billed per user, with 1,000 calls and SMS per user, iOS, Android and desktop apps, and free number porting. It suits mobile-first users, but the per-user charge and 1,000-call/SMS allowance matter as teams grow.
• Call tracking bundle (4 numbers) — 35.00 AUD per month: Includes four numbers, unlimited inbound calls, dynamic numbers, GA4, recording and AI summaries. It offers one more tracked number than the 3-number bundle at a higher monthly price, subject to the same 1,000-call cap and answering condition.
• CRM Sync — 40.00 AUD per month: Billed per account; calls are logged as activities with recordings and AI summaries attached, alongside contact matching and de-duplication. It is for teams prioritizing CRM records over a package of tracking numbers.
• Call tracking bundle (5 numbers) — 45.00 AUD per month: Includes five numbers, unlimited inbound calls, dynamic numbers, GA4, recording and AI summaries. It gives agencies or larger campaigns the biggest listed number pool, with the same cap and answering requirement.

The plan names and prices distinguish clear entry points, but the cheaper choices trade away either number capacity, bundled tracking tools or per-user call allowances. In particular, the per-number plan charges for minutes and makes integrations and recording add-ons, while bundle buyers need to account for the required answering method to avoid the extra monthly charge.

Platforms

Jet supports Android, iOS, macOS, Windows, web and API. Its mobile apps are distributed through the App Store and Google Play, and desktop softphone versions are maintained on its downloads page.

Who it's for

Jet is a strong fit for Australian businesses and agencies that need call attribution, phone handling and CRM logging in one service. Smaller teams can start with one tracking number or a per-user phone plan, while campaigns needing several numbers have bundles with recording and AI summaries. It is less suited to buyers who need predictable call costs without minute charges, cannot route answered calls through a Jet App or Jet Business Phone, or want a tracking-only service without bundled telephony.

Pros and cons

• Pro: Attribution and phone features share one service, so teams can connect campaign data with call handling rather than stitching together separate tools.
• Pro: CRM Sync combines real-time activity logging, contact matching and de-duplication, useful for sales teams that need call records in customer systems.
• Pro: The bundles include recording and AI summaries with dynamic numbers and GA4, which makes them more complete for marketing teams than the entry per-number option.
• Con: The per-number plan charges 6¢/min and treats integrations and recording as add-ons, weakening its appeal when usage or reporting needs expand.
• Con: Tracking bundles' call-handling rule can add $40/mo unless calls are answered on a Jet App or Jet Business Phone.
• Con: Business Phone and Cloud Mobile cap calls and SMS at 1,000 per user, which may constrain heavier-use teams.

Alternatives

Choose CallRail if you prefer a paid call-tracking service with a free trial and want its Lead Tracking plan's five numbers, 250 minutes, call and text tracking, recording, routing and transcription at 50.00 USD per month plus additional usage.

LimeCall is another paid option with a free trial; its Virtual Phone Starter costs 7.50 USD per month, billed $90 billed yearly, and includes one user, one US, UK or Canada number, unlimited inbound calls and outbound calling to the US and UK.

Retreaver is a paid alternative with web and iOS platforms. Ringostat is paid and supports web and Android. PBXDom is a paid option for web, Windows, iOS and Android.

Consider Nimbata if a freemium call-tracking tool with a free trial is preferable: its free Entry plan includes online and offline tracking, pre-built marketing reports, a spam filter and one call flow.

Teldrip offers a freemium, free-trial option with no monthly base charge and pay-as-you-go terms; its listed add-ons include RTB at +$99/mo, Ping Post at +$49/mo and Trust & Safety at +$99/mo.

Auditcall is worth considering for its freemium, free-trial model: the Free Account includes unlimited users and teams, all features unlocked, and no platform fee or contract.

For broader comparisons, browse Call Tracking Software or Computer Telephony Integration Software.

Verdict

Choose Jet Interactive if your Australian business wants campaign-level call attribution, cloud phone handling and CRM logging in one place; its range of tracking, recording and integration options is the main draw. Look elsewhere if per-minute charges, the bundle answering rule or the 1,000-call bundle cap would make costs or operations harder to manage.